Maintenance Support Resume Sample
Devonte Hoeger
2516 Schuster Corner,
New York,
NY
+1 (555) 878 1719
Work Experience
Senior Manager Applications Maintenance & Support
02/2017
-
PRESENT
Phoenix, AZ
- Repairs automated machinery and equipment such as programmable controllers
- Troubleshoots and repairs complex electrical/electronic problems with equipment, conveyors, PC logic controls and Programmable Logic Controllers (PLCs)
- Proficient with Microsoft Office (Word, Excel and Notepad)
- Able to plan and organize effectively
- Experience using a CMMS system, preferably SAP PM
- Prioritise safety, quality and reliability in every task
- Strong problem solving abilities and demonstrated experience in problem solving tools and interface with Quality systems
- Possesses excellent communication skills, with strong attention to detail and the ability to work in a cross functional collaborative environment
- Motivate, lead and coordinate maintenance team to effect overall increase in technician competencies and output
Maintenance Support Technician
08/2011
-
11/2016
New York, NY
- Perform preventive maintenance work
- Process all recycling
- Perform batteries changes
- Prep bad pallets for repair
- Certification to drive forklifts, order picker, and turret powered industrial trucks
- Monitor KPI’s (including expired contracts, upcoming renewals, blocked accounts) for assigned zone
- Monitor, maintain, and resolve issues for our client’s portfolio of applications on Markit EDM platform
Maintenance Support Engineer
07/2004
-
02/2011
Boston, MA
- Coordinate with the Transmission Maintenance Centers (TMC’s) to improve work practices for improvements in safety, HP and regulatory compliance
- Support TMC’s with technical questions about equipment, work practices, and compliance
- Constantly reviews the department’s tracking systems to identify, prioritize and troubleshoot cost effective ways to address service needs and achieve repair expense budgets
- MRO Management:Directly oversee day to day operation and functioning of the MRO System in direct support of Safety and Compliance with Universal and Industry Standards. Maintain an effective supplier network and on property warehouse system to support the safety, reliability, quality, and cost management needs of Technical Services
- Insight (Siebel) Services and Salesforce, Agreement and Entitlement maintenance (maintaining an up-to-date record of all maintenance contracts so that customers are entitled for support and ensuring that maintenance revenue can be billed on time)
- Support the business and actively participate in the data migration from Insight (Siebel) into Salesforce (and related sub-application),
- Insight (Siebel) Services and Salesforce, Agreement and Entitlement maintenance (maintaining an up-to-date record of
Education
University of Wisconsin-Richland
1998 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Experience in Mechanical, Electrical or Plumbing trade. Certification or related trade experience
- Electro-hydraulic troubleshooting skills
- Strong experience in maintenance or technical support of HP gas or oil processing or allied energy and high hazard assets
- Competency in English and additional European language skills (French, Italian, Spanish)
- Basic machine shop skills to include use of hand and power tools such as drill press, belt sander, grinder, power drills, etc
- Good team leadership and analytical skills; and the ability to influence and communicate at all levels (inc senior management) are essential
- Provides a training to others to ensure we have a robust skills matrix
How to write Maintenance Support Resume
Maintenance Support role is responsible for software, basic, training, automation, troubleshooting, maintenance, research, credit, database, procurement.
To write great resume for maintenance support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Maintenance Support Resume
The section contact information is important in your maintenance support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Maintenance Support Resume
The section work experience is an essential part of your maintenance support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous maintenance support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular maintenance support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Maintenance Support resume experience can include:
- Effectively communicate, and maintain a good rapport with all maintenance personnel
- Prior Tool & Die or Maintenance Group Leader along with Mfg Engineering experience
- Auditing or compliance experience
- Experience of leading and supporting Investigations utilising tools and techniques such as FMEA, RCA, 5 Why and PEMME
- Establish and maintain effective working relationships with those contacted during the course of assigned
- Experience with programming to ensure production lines are at capacity
Education on a Maintenance Support Resume
Make sure to make education a priority on your maintenance support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your maintenance support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Maintenance Support Resume
When listing skills on your maintenance support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical maintenance support skills:
- Good communication skills (verbal & written) and ability to interact with stakeholders remotely within international environment
- Strong computer skills to help support automation spares and maintenance software databases
- Good communications skills with the ability to diagnose problems quickly and liaise with contractors as appropriate
- Good typing, data entry, computer , two-way radio and/or phone/communication skills
- Effective utilisation of CMMS (Computerised Maintenance and Material Management System) to achieve effective preventive and predictive maintenance
- Exhibit a strong customer focus and excellent customer support
List of Typical Experience For a Maintenance Support Resume
1
Experience For Maintenance Support Technician Resume
- Able to work with PLC, PC, and CNC controls effectively as needed for maintenance
- Complying with all Company policies, work rules, safety regulations and good housekeeping requirements
- Experience in a manufacturing, setup/change over or dispatching role
- Provide technical engineering support to site projects to ensure safe, timely and effective completion
- Experience in soldering microelectronic components
- A practical working knowledge of SAP PM to enable effective utilisation and development of this CMMS
- Work with production team leaders to establish task selection and priority
- Establishing and maintaining cooperative working relationships with individuals contacted in course of work including outside vendors, contractors or suppliers
- Understanding and usage of SDS’s
2
Experience For Maintenance Support Coordinator Resume
- Understanding of GMS, CIP and Quality processes
- Heating and Ventilation
- Provides TPM for all sheet metal equipment including developing a tracking mechanism to ensure equipment is in top shape
- Provides TPM for all sheet metal equipment including developing a tracking mechanism to ensure equipment is in top
- Manufacture hydraulic hoses, water hoses. Thread pipe, run piping/ hosing to deliver services necessary to support equipment
- Maintain the 7i planning/work order system becoming a resident expert user
- Assist in setting up new 7i users and support solving issues with the system
3
Experience For Maintenance Support Engineer Resume
- Responsible for tracking plant equipment by taking responsibility for asset inventory process
- Cut mild steel using natural Gas & oxy/ acetylene
- Maintain equipment maintenance tracking software
- Back up programmer for Sheet Metal for all Production lines (includes poll max, P2, SVO programming)
- Manages the tooling for all of the Sheet Metal area to ensure tools are production ready
4
Experience For Application Maintenance & Support Analyst Resume
- Compile data and create graphs to support maintenance tracking on critical projects and metrics
- Responsible for tracking TPM schedule and coordinate all pre-work before the event
- Assist in the tool room as needed to build cutters and distribute tooling
- Maintain tooling data base
- Monthly status and progress reporting
- Quality control of performed soldering
- Basic soldering technic on print
- ESD securing the workplace
5
Experience For Substations Maintenance Support Engineer Resume
- Team work is important to reach a common understanding of tasks and everybody’s contribution
- Pro-activity and information sharing supports our common goal and helps others to align their work
- HVAC training and/or certification
- Work order processing
- Corrosion and Materials, welding, NDT and pipework
- Knowledge and training in API-579, Fitness for Service analysis
6
Experience For Application Maintenance & Support Resume
- Receiving packages
- Attend and participate in safety crew meetings
- Trouble shoot and repair mechanical equipment
- Maintain, repair, and demolish industrial machinery and structures as directed. Including but not limited to industrial buildings, overhead cranes, fans, pumps, conveyors, Electric Arc Furnaces, Gas fired furnaces, casting equipment, forming equipment, and handling equipment
- Quality control of performed work according to IPC-A620 quality standards
- Work in elevated and confined areas
7
Experience For Senior Manager Applications Maintenance & Support Resume
- Upgrade and repair military handheld communication equipment
- Coordinate reception and shipment of the equipment
- Recommend and assist in the implementation of goals and objectives; establish schedules and methods for proactive maintenance operations and activities, implement policies and procedures
- Evaluate operations and activities of assigned responsibilities, including identifying maintenance trends and recommending improvements and modifications to equipment, maintenance activities and operations, and materials/stores procurement and inventory management
- Participate in the preparation of plans and specifications for parts/materials and services related to repair and modification of infrastructure; participate in the selection of contractors/vendors; and participate in the review of submittals for compliance with various federal, state, and local
- Able to use all types of hand tools and power tools, electrical testing equipment, and various painting, moving and construction equipment
- Create/maintain a safe work environment and practice safety for himself and others at all times and attend appropriate training seminars
- Promote cooperation and "team oriented" work environment at all times under the direction of the leadership team
- Build, rebuild, and trouble shoot repairs for all facility machinery to company standard
8
Experience For Electronic Maintenance Support CNC & PLC Systems nd Shift Resume
- Maintain equipment spares inventory software application
- Locate parts supplier and order parts on-line
- Create equipment critical parts Bill of Materials (BOM) lists
- Stock spare parts and take inventory inside the FAB area
- Provides expertise in machine optimization to help increase capacity, reduce cost, increase quality and prevent downtime
- Order raw Sheet Metal for Production
- Provides process improvement in all areas of Sheet Metal
- Punch Machine Software Subject Matter Expert
- Self-starter and motivated to provide process improvement
9
Experience For Technical Data Maintenance Support Resume
- Provides expertise in machine optimization to help increase capacity, reduce cost, increase quality and prevent
- Create maintenance work orders as directed by Maintenance Supervisor
- Close out work orders upon completion on work to properly book labor as needed
- Schedule Preventative maintenance work with guidance from supervisor
- Help create operational systems that improve daily operations
- Participate in Safety and continuous improvement projects
10
Experience For Maintenance Support Renewals Coordinator Resume
- Research information to support daily operations
- Print PM’s require to support daily work delegation
- Track preventative Maintenance completion rates
- Coordinate third party service technician visits and communicate with machine & parts vendors
- General forklift activities if needed
List of Typical Skills For a Maintenance Support Resume
1
Skills For Maintenance Support Technician Resume
- Previous experience working within the chemical industry
- Experience of working on Investment/Capital Markets domain
- Experience working with Service Management Tools like ServiceNow/Splunk or similar
- Experience in delivering presentations to customers
- Strong working knowledge of MS Office (Excel, Word)
- Experience in, Nutraceuticals, Food/Beverage or Pharmaceutical manufacturing plant
- Experience in supporting Regulatory Inspections and Audits in area of expertise
- License: valid Illinois’ drivers license
2
Skills For Maintenance Support Coordinator Resume
- Working knowledge of welding processes, codes and welding metallurgy
- Keeping inventory of essential spare parts and ordering of these when necessary
- Lifting Equipment and Lifting Operations
- Working knowledge and ability to handle all maintenance and electrical equipment
- Stocking of equipment parts in a high volume FAB environment
- Working knowledge of stationary equipment inspection codes and standards (API 510, 570, 653, ASME B&PV Sec VIII and B31.3)
- Working knowledge of NDE techniques
- Verifiable training in the proper use of Welding Equipment, HyTorc (or similar) equipment, and standard Millwright or Welding training
- Self-organized personality – The role involves handling, processing and managing a large volume of documentation and information
3
Skills For Maintenance Support Engineer Resume
- Maintenance of a health and safe working environment ensuring adherence to all Company and legislative requirements
- Mechanical and / or Electrical Maintenance Engineering, formal apprenticeship or on-the-job training
- Ensure compliance to the current CMP’s throughout the manufacturing process
- Able to work from written or verbal instructions and standard operating procedures
- Coordination and scheduling of technician rosters and support of performance reviews and time and attendance
- Provide rapid on site response to internal customers ensuring equipment downtime is minimized
- Assist and work alongside the team of technicians and contractors ensuring projects are delivered on time to the customer
- Be prepared to carry out and see through to completion, all aspects of building service work
- Current driver’s license in state of employment, insurable driving record, and reliable transportation required
4
Skills For Application Maintenance & Support Analyst Resume
- Create spreadsheet in Excel to perform data tracking and analysis
- Have a mechanical understanding of machinery
- Familiar with cGMP’s , SOP’s requirements from a regulated working environment
- Static plant, jointing and temporary repair technologies
- Work jointly with the customer and teammates to identify solutions that meet both Government’s and industry’s needs
- Collaborate with and integrate multi-functional teams.
- MIL-PRF-322216A Government COTS manuals
- Life Cycle Cost and trades analysis
- Supporting internal and external customers by providing relevant information about Hitachi Vantara service options, providing guidance and consultancy to enable the usage of full support potential
5
Skills For Substations Maintenance Support Engineer Resume
- Assists the Supervisor of Maintenance in areas assigned to that department
- Read, speak, write and comprehend English and correctly complete documentation and forms in English
- Teamwork: cooperative with all departments and associates
- Initiative: self motivated and able to work with minimal supervision
- Provide controls and planning of maintenance activities for routine and shutdown works. Carry out analysis and take appropriate actions to improve system performance
- Provides technical guidance and asset information into the Small Project Process, Asset Reliability and Asset Maintenance processes
- Ensure quality and effectiveness of maintenance procedures through on-going reviews with the relevant Technical Authority and support functions to ensure maintenance is properly defined and that resources are optimised in accordance with the company's maintenance philosophy
6
Skills For Application Maintenance & Support Resume
- Ensure equipment and plant reliability through initiation of technical studies with the relevant Technical Authority, vendor co-ordination and review of condition based maintenance techniques and analysis
- Continuous review of maintenance work backlog for each area and establish controls to achieve set targets and performance
- Identify stock holding for insurance, critical and consumable parts which is consistent with a fast response to equipment breakdown to maximise plant availability
- Promote and ensure effective communication within the internal organisation, with operations, technical and other interfacing functions to ensure effective execution of work and services. Keep close communication with Technical Authorities, vendors, contractors and outside maintenance service companies
- Maintain a positive health, safety, and environmental culture amongst all of the staff and contractors involved in operational support and demonstrate by effective leadership that health, safety and the protection of the environment cannot be compromised
- Agrees the key performance indicators for maintenance with the Offshore Maintenance Manager. Work to achieve the same, reporting on performance and improvement plans
7
Skills For Senior Manager Applications Maintenance & Support Resume
- Working with technicians, team leads and other functions to develop an effective Maintenance program to ensure process equipment operates reliably and in accordance with all Equipment, Quality and H&S procedures
- Coordination and scheduling of all planned and unplanned maintenance activities
- Ensure all maintenance operations supported by vendors comply with all relevant site quality and legal procedures, and all relevant documentation is managed and approved according to site procedures
- Optimisation of spare part management to ensure critical spares are available
- Supporting equipment failure investigations with support from other functions to find root cause and implement effective and Corrective and Preventative Actions
- Work closely with Maintenance Manager and Team Leads to ensure effective systems in place to successfully manage and coordinate learnings from equipment failure to prevent recurrence
- Coordination of training program within maintenance team to ensure overall competencies are enhanced in support of delivering a high performing maintenance function
- Work effectively with others in a team environment as well as be a self-starter with the ability to act independently
8
Skills For Electronic Maintenance Support CNC & PLC Systems nd Shift Resume
- Display a strong sense of customer service and ownership in assigned area(s) of responsibility
- Sales / sales support / or customer support experience
- Experience with Salesforce platform and opportunity management is an advantage
- Overall 8-10 years’ of IT industry experience, in a globally distributed delivery environment
- Good knowledge on ETL concepts
- Good knowledge of SQL and MS SQL Server database
9
Skills For Technical Data Maintenance Support Resume
- Excellent exposure to production support processes (L1/L2/L3)
- Twenty-four (24) months or more of credible and verifiable automotive-related experience as a Mechanic's Helper
- Inspection experience with one or more API inspection certifications (API 510, 570 653)
- Experience with Computerized Maintenance Management Systems, Microsoft Outlook, Word, and Excel, Oracle programs
- Ideally have a good knowledge of Microsoft office applications
- Development of maintenance SOP’s as and when required
10
Skills For Maintenance Support Renewals Coordinator Resume
- Be a positive contributor as part of the Engineering and wider Manufacturing teams to achieve targets, whilst also fulfilling personal role commitments, goals and objectives
- Lift, carry and position such items as large chainfalls, slugging wrenches and various equipment (can weigh up to 50 lbs.)
- Climb ladders to rig heavy chainfalls, use air impact wrenches, heavy equipment and parts in awkward positions, swing various weights of sledge hammers, stoop and bend to reach valves, pull on chainfalls and comealongs
- Daily work expectation requires ability to perform tasks by walking, standing, sitting, kneeling, crouching, squatting, twisting, pushing, pulling, shoveling, climbing, and in positions above and below head, and extended from body to complete repairs
- Innovative, take initiative & ownership, and demonstrate personal responsibility, decisive and flexible
- Perform work from ladders, catwalks and supports at various heights up to 350 feet
- Drive continual support service quality improvements evidenced through reduce frequency and duration of service disruptions. Drive quality by ensuring ‘First-Time-Right’ fixes
- Ensure all planned maintenance work in carried out to a predetermined schedule on all equipment
List of Typical Responsibilities For a Maintenance Support Resume
1
Responsibilities For Maintenance Support Technician Resume
- Calm, flexible and efficient when dealing with multiple priorities, people and tasks
- Operate mobile equipment, grinders, standard hand tools, powered hand tools, and related equipment
- Demonstrable electrical and mechanical aptitude and experience
- Distribution center experience
- Previous CMMS experience
- An excellent influencer
2
Responsibilities For Maintenance Support Coordinator Resume
- Need a sense of urgency in completing task and job assignments correctly, on time, the first time
- Maintain work order backlog and report weekly status to management
- Comply with required standards with respect to documentation, good housekeeping, cGMP, health and safety, timekeeping, regulatory legislative requirements and in accordance with the rules and requirements of the GMP Compliance Rulebook, the Code of Conduct, quality manual and any other company policies and procedures
- Provide technical oversight and coordination for all visiting contractors and service providers with respect to safe working practices and procedures – including Contractor Inductions, review and approval of Risk Assessments, Method Statements, issuing of Permits to Work, Hot Work Permits, verification of adherence to permits by audit
- Proactively manage external service providers ensuring the delivery of high performance and standards of service, safe systems of work to agreed service levels
- Providing technical support for all facility and maintenance engineering plant and equipment – included but not limited to the fabric of the Facility, Utilities, HVAC, the Building Management System and associated manufacturing area equipment
- Support the Engineering Maintenance Team with[BC1] SHE activities including the compilation, review and proactive use of inhouse Risk Assessments for the undertaking of planned and unplanned maintenance activities
- Working in collaboration with the department and internal customers to support delivery and ongoing optimisation of effective Planned Maintenance activities across the facilities plant and equipment
- Works in collaboration with the Engineering and Facilities team and the Manufacturing Excellence team to support delivery of Continuous Improvement and standardise ways of working both internally and externally
3
Responsibilities For Maintenance Support Engineer Resume
- Formal Engineering apprenticeship and HND/HNC academic qualification
- Notifications to departments to coordinate any planned shutdowns, maintenance, or service activities that could have an impact on their schedule, and keep them informed during emergency or unexpected downtime events
- Ensure completed schedules and work orders are returned promptly and ensure work orders are filled out completely by craftsman, maintenance lead mechanics, and authorized contractor representatives
- Effectively handle multiple two-way radio traffic in the form of taking information quickly, and accurately, and dispatching technicians in an effective manner to maximize manpower usage
- Actively participate in continuous improvement teams to present CMMS data identifying repeat issues
4
Responsibilities For Application Maintenance & Support Analyst Resume
- Uses computer to work on multiple applications; including, CMMS, Word, Excel, Outlook, Oracle to support maintenance department
- Update Preventive Maintenance schedule & work order content and frequencies
- Work with Maintenance Planner/Scheduler and Parts Coordinator to ensure all records are filed, parts for PMs and WOs are staged & kitted
- Input and Update Preventative Maintenance as needed
- Develop and improve maintenance department work flow
- Uses initiative and exercises sound independent judgment
- Maintain full compliance with Company policies, procedures and the Arconic Code of Conduct
5
Responsibilities For Substations Maintenance Support Engineer Resume
- Understand, read and write Standard English
- Collect metrics on the mumber of shipment request submitted that were rejected due to inaccurate information
- Upgrade and repair of Military handheld communication equipment
- Facilitate shipment recipient and delivery of the equipment
- Quality control of performed work
- Installation of microelectronic/mechanic components
- Danish fluency (native or on a professional level)
- English on a normal conversation level
6
Responsibilities For Application Maintenance & Support Resume
- Proficiency with hand tools and maintenance shop equipment
- Highly ethical and able to work in a cross functional team
- Fluent English (additional language of advantage)
- Interact with stakeholders remotely / international environment/
- Management of maintenance support FTEs
- In outage oversee Contractor Support
7
Responsibilities For Senior Manager Applications Maintenance & Support Resume
- Administration and oversight of all maintenance contracts and contract personnel for entire Maintenance Department
- Current contractor license as required by state
- Work overtime, holidays, nights, weekends or different shifts
- Has Electrical and HVAC Certification
- Analyze equipment spare parts to compile relevant reports
8
Responsibilities For Electronic Maintenance Support CNC & PLC Systems nd Shift Resume
- Order spare parts with the appropriate vendor/suppliers (e.g. initiate RFQs and place PR/PO)
- Have knowledge of automation equipment, hardware, and spare parts BOMs
- Read and interpret technical documents & drawings
- Have the ability to lift 40lbs
- Able to work in extreme heat or cold
- Understand basic operation and preventive maintenance of plant equipment
- Occupational hazards and standard safety practices/precautions
9
Responsibilities For Technical Data Maintenance Support Resume
- Read technical manuals and Input the recommended OEM preventative maintenance schedule into the CMMS system
- Provide Electrical and Mechanical technical support as required to achieve unit’s BPD
- Develop, implement, maintain and improve equipment maintenance, repair and engineering projects/strategies to achieve the unit’s BPD plan (PMP, PM, FMEA & PFMEA, R&M, etc)
- A positive “can do” attitude and enthusiasm are essential
- Maintenance- PM tasks
10
Responsibilities For Maintenance Support Renewals Coordinator Resume
- Offshore Legislation, Safety Case regulations, PFEER etc
- Offshore maintenance strategies and philosophies
- Fire Protection, Active and Passive
- Good track record of people management and experienced in the maintenance of high pressure process plant, rotating equipment, life support systems and associated utilities
- An ability to manage internal customers’ requirements throughout the organization and effective communication with external suppliers to meet business needs shall be required
- Working knowledge of areas of Engineering compliance including PSSR, LOLER, PUWER, SSoW, Asbestos Control, Legionella, DSEAR, Working at Height and Confirmed Space Working
- Undertake reactive tasks issued by the Help Desk and take appropriate action
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