Manager IT Resume Sample
Mekhi Schamberger
40659 Quitzon Course,
Detroit,
MI
+1 (555) 353 4943
Work Experience
Manager IT
02/2018
-
PRESENT
Los Angeles, CA
- Works collaboratively with GFS Product Development and the business to develop, implement, and communicate change execution plans to meet both the business and the corporation’s strategic objectives
- Responsible for governing Technology’s compliance with the standard change management process; and ensuring that Project Management Lifecycle methodologies, standards and control techniques are satisfactorily adhered to within Technology
- Oversee Human Resources responsibilities; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction that encompass the company’s diversity commitment
- Working technical knowledge of Juniper and Cisco WAN, LAN Networks, Cisco Prime Infrastructure and Cisco network & wireless platforms such as 68xx, 37xx, 55xx, 27xx, All Cisco and Aruba AP’s, Nexus 3, 5, 7, & 9K’s, load balancers, Plato Alto, Juniper, and Cisco firewalls, MPLS, Multicast and RF
- Define and refine a Program’s Coaching Plan with coaches based on assessments and observations of the adoption of Agility principles and practices –Agility Principles include Design For The Customer, Test and Learn, Measure What Matters, Maximise Value, Be A Supportive Leader, Self Organise, Collaborate, Apply Best Practices
- Key Managment activities - Applications Security Assurance support - IT Key Risk Indicators Management - BCP Coordinator - PCI PIN, PCI Card Production & ISAE Certifications - Audit coordination - SAP security Management - Budget Planning & Control - Incident Managment activities - Information Security Awareness - Forensic Support
- Experience in project management of complex Projects
Manager, IT
02/2015
-
12/2017
Dallas, TX
- Deep knowledge of relevant SAP functionality for above processes
- Understanding of Business Intelligence concepts and processes
- Oversees a department of the IT functional area
- Manages IT staff to ensure uninterrupted IT network support at maximum performance
- Applies in-depth understanding of how own discipline integrates within the segment/function
- Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet
- Be at least 18 years of age due to nature of work environment
Manager IT Services Management
05/2009
-
01/2015
Detroit, MI
- Update, map and test controls relating to the Company’s fraud risk assessment
- Yrs. Experience and Knowledge of Financial transaction processing industry 8+ Yrs. Experience and Knowledge in management of production support and/or development teams 8+ Yrs. Experience and knowledge in Java and PL/SQL
- Big 4/public accounting and industry experience required
- Six (6) to Eight (8) years’ experience working in public accounting or Internal Audit or other risk or control related functions, preferably within a large commercial and/or investment bank or in a regulatory agency, with working knowledge of consumer and commercial banking and/or capital markets products
- Excellent understanding of Sarbanes Oxley Compliance, SOC reporting and financial services requirements
- Well-developed analytical and problem solving skills. Ability to request and/or collect relevant information, identify potential exposures/gaps, summarize conclusions, construct recommendations, present recommendations, collaborate on the design/testing/implementation of controls, and evaluate control results
- Experience in, and ability to, execute an enterprise-wide IT SOX program and effectively communicate and drive change
- Create high-impact presentations for all audiences (senior management, regulators, training, etc.) including the ability to represent content concisely and through charts and graphics for enhanced visual impact
- Strong written and verbal communication skills with ability to foster a collaborative working relationship with multiple functional areas, operational areas, and complex business lines
Education
Herguan University
2004 - 2008
Bachelor's Degree in Computer Science
Professional Skills
- Good understanding of the overall IT infrastructure. Technically minded and trainable in specific system platforms. Ability to breakdown technical issues and identify reasonable solutions. Display a sound technical to business understanding
- Demonstrate strong skills in building relationships, negotiating difficult situation, strategic thinking and managing governance process
- Team player with excellent interpersonal and communication skills, and experience working with teams in a coaching capacity
- Strong communication and people management skills with proven success in motivating and mentoring
- Strong communication and listening skills with excellent command of English
- Excellent time management skills with the ability to multi-task, prioritize, and work in a fast-paced environment in order to meet deadlines
- Demonstrated excellent Quality Driven Management skills
How to write Manager IT Resume
Manager IT role is responsible for business, leadership, analytical, interpersonal, technical, technology, organizational, organization, collaboration, building.
To write great resume for manager it job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager IT Resume
The section contact information is important in your manager it resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager IT Resume
The section work experience is an essential part of your manager it resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager it responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager it position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager IT resume experience can include:
- Experience auditing, implementing, or operating general computer and application controls including security, change management, systems development, and disaster recovery
- Experience working with distributed environments and mainframe environments (Windows, UNIX, and z/OS), relational database platforms (DB2, Oracle, Microsoft SQL, and et. al.), and web applications
- Have excellent problem solving and troubleshooting skills
- Excellent leadership, negotiation, and relationship building skills
- Demonstrated organizational leadership skills including initiative identification, ownership and implementation responsibilities
- Strong business unit consulting skills
Education on a Manager IT Resume
Make sure to make education a priority on your manager it resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager it experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager IT Resume
When listing skills on your manager it resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager it skills:
- Excellent communication and interpersonal skills to effectively convey complex and detailed technical information across all levels and multiple departments
- Demonstrated ability to effectively and efficiently manage multiple projects and priorities with varying complexity
- Experience with organizational effectiveness and change management including skills in persuasion, communication and presentation, and collaboration
- Strong managerial skills with proven success in talent development
- Excellent verbal and written communications skills and demonstrated analytical abilities
- Strong interpersonal and collaboration skills, including problem solving, conflict resolution and partnering
List of Typical Experience For a Manager IT Resume
1
Experience For Manager, IT Resume
- Demonstrates negotiation skills/techniques
- Utilize strong interpersonal, communication and leadership skills to drive projects and complete objectives
- Leveraging analytical ability and decision making skills to recommend processes and/or solutions to solve business and technology challenges
- Possess critical thinking, negotiation, conflict management and problem solving skills
- Proven experience in dealing with IT processes, governance, planning and financial management
2
Experience For Manager, IT Services Resume
- Demonstrable skills in both the technical and human aspects of management
- Effectively manage and utilize software assets in accordance with license requirements
- Facilitate regular team and project meetings effectively
- Demonstrated technical experience with 4 or more years in a technical supervisory or managerial role
- Prior experience in a large, complex, multiple data center environment
3
Experience For Manager IT Services Management Resume
- Strong IT experience with 10+years in QA
- Effectively responds to emotions in others
- Mentors team to build appropriate technical skills
- Proven experience in program management
- Exemplary vendor management skills
- Prior experience in Window AD, Linux (CentOS, Ubuntu), LDAP, Virtualization, Proxy and Firewall (pfsense, HAProxy)
- Guiding Product Owners and Scrum Masters for creation and prioritization of Product Backlog, Definition of Done, Sprint grooming
- Demonstrate and support a team which exemplifies positive culture including high engagement, high performance, collaborative teaching and coaching
- Experience developing computer assisted audit techniques (CAATs) and using data analysis software (IDEA, ACL, etc.)
4
Experience For Manager, IT Project Resume
- Multi-task and manage through shifting priorities while meeting customer demands
- Experience leading software initiatives following the GDP process
- Experience developing and implementing strategic and tactical plans for organizations
- Manage large scale or long-term projects involving the design, development, testing, implementation, validation and
- Good understanding of architectural vision and direction for FedEx
5
Experience For Manager, IT Special Projects Resume
- Identify problem trends and develop solutions to ensure troubleshooting efforts are effective
- Build and maintain a strong working relationship with business leaders
- Management experience working with Business Systems – Dynamics CRM, Sharepoint, K2, EPICOR, Scribe etc
- Be a core member of the BCP Team, by ensuring effective IT disaster recovery & business continuity measures are implemented and maintained
- Demonstrated ability to recommend strategies for accomplishing strategic legislative objectives
- Analyze and prioritize incoming requests and alerts
- Experience supporting internal developers and quality teams
- Good proficiency in advanced PC applications (MS Access, SQL, IDEA, etc.)
- Establish effective & consistent policies & procedures for maintenance and support of Lab Systems
6
Experience For Manager, IT Engineers Resume
- Demonstrates in-depth knowledge of modern application development best practices and develops development standards to be used by the team and campus partners
- Allocate skilled resources for project and enhancement requests as well as day-to-day operations
- Implement metrics to demonstrate compliance with agreed service levels and team / individual contributions
- Drive technical updates/upgrades in conjunction with business priorities
- Able to prioritize and execute tasks in a high pressure environment
- At least five years’ experience from core Service Management process execution
- Experience in a similar role within financial industry and complex as well as international environment
7
Experience For SoX Manager IT Controls Resume
- Team operates in a Scaled Agile environment
- Develops effective processes, policies and procedures that outline how problems are identified, documented, assigned and corrected
- Experience in project administration, management or equivalent delivery management in the information technology sector
- Hands on experience with the logging and management vulnerabilities in a GRC tool (Archer, RiskVision)
- Demonstrates extensive knowledge of risk management and mitigation concepts
- Oversee the tracking of assigned product releases/projects with respect to milestones, deliverables and the quality of demonstrated results
8
Experience For Manager IT CTS Northeast Resume
- Review, provide feedback for improvement, and approve Computer System Validation (CSV) deliverables and other quality-related documentation
- Track the effectiveness of CAPAs developed by CTS product teams and ensure the adequate & timely implementation of CAPA commitments
- Leadership experience in automation, security and test engineering
- Demonstrates bias toward problem-solving
- Hands on experience in Automation, BDD or TDD or any large enterprise projects from an integration specialist role or Test Automation Architect role
- Recognizes talent and builds effective teams
9
Experience For Manager, IT Service Ops Resume
- Demonstrates technical depth within team
- Demonstrates depth of knowledge of discipline
- Relevant experience with AWS, Golang/Java, distributed computation, web-scale APIs preferable
- Work with business to prioritize backlog to ensure that high value items are addressed in software releases
- Demonstrated the ability to manage a complex process and make process
- Strong focus on understanding business needs to deliver prompt, efficient and high quality service
- Ensure business needs are communicated, documented, prioritized, and delivered in the committed production loads
- Confers with and advises employees on administrative policies and procedures, technical problems, priorities and methods
10
Experience For Manager, IT Systems Resume
- Establishes and sustains effective team environment based on increasing performance motivation and encouragement
- Demonstrate great leadership though mentorship and by driving individual performance
- Experience with Enterprise Foundational architecture and tools
- Experience in the technical design and development of major software development projects
- IT infrastructure experience
- Managing people, hiring, firing, performance reviews, compensation, and determining promotions
- Using, configuring, and modifying third party authorization simulators
List of Typical Skills For a Manager IT Resume
1
Skills For Manager, IT Resume
- Management and leadership skills. Very strong in-service management skills & ITIL trained
- Good people skills and the ability to interact and communicate effectively across all levels of the organization
- Knowledge of software and engineering principles. Strong basic management, human relations and communication skills. Travel Required
- Experience effectively leading a team
- Proven experience in forging strong IT and business partnerships
- Very good organizational and planning skills
- People, Presentation, Prioritization skills
2
Skills For Manager, IT Services Resume
- Proven analytical skills on large-scale corporate projects
- Demonstrated expert computer skills including proficiency with the primary Microsoft Office
- Team oriented with excellent verbal and written communication skills
- Demonstrates extensive business knowledge, system knowledge and customer management skills
- Strong strategy development, analytics, negotiation, interpersonal, talent management, written, verbal and motivational skills
- Highly effective interpersonal and communication skills, both written and verbal
3
Skills For Manager IT Services Management Resume
- Both high business skills and Functional Certification required. Software experience: VISIO, Power Point, MS Project, MS Word, MS Excel
- Advanced level skills and excellent hands on with MS office suite (Excel, Power Point and MS project)
- Managing resource effectively including aligning resources to organizational goals and strategies
- Managing resources effectively including aligning to organizational goals and strategies
- Hardworking and determined technologist with superb Customer Facing skills
4
Skills For Manager, IT Project Resume
- Mentoring the Student Leads to develop leadership skills
- Proven experience with procurement, pricing, inventory and tracking of computer products and with budget planning and tracking
- Prior experience in creating specs for ordering servers (selecting CPU, GPU, riser cards, power requirements etc)
- A solid understanding of networking, server and desktop technology and proven methods on providing innovative solutions to customers
- Oversees team staffing issues; assesses team member skills, develops training and education schedules, conducts periodic employee performance reviews
- Manages resources effectively including aligning resources to organizational goals and strategies
- Proven Experience leading cross organizational & Operating Company projects
- Demonstrated experience implementing and supporting technology solutions for service and sales functions in a global financial institution
5
Skills For Manager, IT Special Projects Resume
- Experience / proven ability in managing small (3-5 people) engineering teams
- Demonstrated experience of handling multiple applications / projects simultaneously
- Demonstrated experience presenting complex architectural and technical topics at the appropriate level to executive management
- Expertise in project management and business analysis with demonstrated experience in delivering solutions for analytical environments
- Innovation and Initiative, Forecasting skills
- Proven experience in negotiating important, complex, non-routine issues and/or contracts as required
- Strong project management and experience in working with Global and regional teams
- Experience in system design, with a strong demonstration of understanding in performance management concepts
6
Skills For Manager, IT Engineers Resume
- IT Management experience gained in the hospitality industry or Operational Experience
- Application development skills (Java, J2EE, JavaScript, etc)
- To be able to work effectively with or without supervision
- Experience in a team leader role and/or 3-5 years project management experience
- Expertise in project management and business analysis with demonstrated experience in delivering solutions for mainframe
- Effectively and consistently works closely with assigned functional area and IT leadership to map and support operational needs
- Effectively enforces and integrates technology best practices and technology standards across IT
7
Skills For SoX Manager IT Controls Resume
- Efficiently address project needs and effectively coordinate overall project process for the group
- Demonstrates solid understanding of latest industry trends to ensure technology remains a strategic enabler
- Effectively listens, processes and takes appropriate action
- Proven experience managing projects in both waterfall and agile team environments
- Possibility to develop your own skillset and expertise
8
Skills For Manager IT CTS Northeast Resume
- Proven Leadership experience in software development/integration projects with complex data patterns, and/or cloud solutions
- Superior collaboration and communications skills with business and technical organizations
- Effectively manage several complex projects concurrently or large projects with multiple workstreams
- Maintains a validated systems operations state in accordance with internal Software Validation procedures
- Exhibits negotiation skills in order to achieve overall organizational goals
- Collaborates with internal IT teams to effectively deliver services to end users
- Capable of effectively leading multiple large projects concurrently to meet customer demands/requirements
- BS/BA or equivalent work experience. Additionally, 2-4 years’ experience in like position
9
Skills For Manager, IT Service Ops Resume
- PMO Certified or equivalency of Project Management skills
- Demonstrated experience with architecture modeling
- Demonstrated Microservices Architecture experience
- Demonstrated IAAS, PAAS, and other modern operational environment experience
- Demonstrated DevOps experience
- Proven Leadership experience in IT operations/software development/integration activities
- Deep skills in project management, with a focus on flawless execution, high quality delivery, and pragmatic solutions
- Strong desire to make a mark with highly experienced team of professionals worldwide
10
Skills For Manager, IT Systems Resume
- Strong in oral and written communication skill
- Superior computer skills; i.e. Word, Excel, PowerPoint, etc.
- Understanding of risk-based methodologies as it relates to qualification and validation
- Maintaining very high customer satisfaction and a consistently great work experience for all Amazonians, regardless of location
- Ongoing and effective communication of projects to ensure timely completion, adherence to established of budget and attainment of desired goals
- Experience in a management position including staff development and evaluation, making hiring decisions, budget planning and forecasting
- Five (5) years of experience in planning, implementing, maintaining and growing capabilities within relevant discipline
List of Typical Responsibilities For a Manager IT Resume
1
Responsibilities For Manager, IT Resume
- Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills
- Excellent communication skills, including the ability to develop and nurture good relationships with IT and business colleagues
- Strong written and verbal communication skills, with ability to synthesize complex concepts and translate into effective presentations to senior audiences
- Excellent communication and interpersonal skills for interacting and collaborating with developers, analysts, and business staff throughout the organization
- Language skills : Korean native and very good English written and spoken
- Demonstrated ability to thrive in team-oriented, fast-paced environment skills
2
Responsibilities For Manager, IT Services Resume
- Proven experience in developing Services using Service Oriented Architecture
- Proven experience in dealing with transformation
- Robust and persuasive professional manner, with highly developed interpersonal and management skills to build partnerships
- Demonstrated ability to prioritize individual and team tasks and projects so that deadlines are met
- Strong knowledge of Performance monitoring tools (HP Performance Center / Load Runner, Jmeter, etc.) writing scripts and executing tests
3
Responsibilities For Manager IT Services Management Resume
- Experience designing, implementing, and leading the delivery of technical solutions
- Practical experience developing, deploying and or supporting retail applications
- Set priorities along with coordinating and reporting the team’s activities and performance
- Experience in procurement, budgeting, forecasting, and asset management
- Experience with spatially enabling business data by integrating ESRI to other authoritative enterprise applications
4
Responsibilities For Manager, IT Project Resume
- Create effective plans, both short and long term, taking into consideration demand, capacity, funding, dependencies, etc
- Experience designing and developing automation solutions to deliver business value required
- Experience managing technical projects/operations, with full understanding of the operation cycles
- Strong commercial awareness in ERP, Finance, Operations and Warehousing within the consumer products/manufacturing industry desired
- Strong working knowledge of Linux/UNIX-based HPC systems including storage, compute, virtual machines, and hardware and software interfaces
- Experience supporting production environments and providing Root Cause Analysis and Resolution
- Previous experience in hiring employees and completing performance evaluations required
- Experience supporting a large POS application, preferable ticketing
5
Responsibilities For Manager, IT Special Projects Resume
- Experience managing an application engineering team
- Experience Managing technical resources working in data center or managed services
- Strong industry knowledge and understanding of IEEE, TOGAF and Software Engineering Disciplines
- Experience in installing or upgrading software like Maximo or Oracle, required
- Experience developing document imaging solutions
- Experience with Hadoop, real time streaming, data warehousing, and visualization tools
6
Responsibilities For Manager, IT Engineers Resume
- Experience managing an enterprise desktop system. Knowledge of Desktop deployment and backup. Imaging practices
- At least six (6) years of experience implementing and supporting enterprise-wide ESRI solutions
- Previous experience developing detailed project plans using project management methodologies and tools
- Extensive experience working with project methodologies
- Demonstrates leadership as a change agent to improve the culture of the organization by influencing peers and customers
- Demonstrated understanding of enterprise ESRI implementations, software products, and partner solutions
- To establish and maintain effective working relationships with customers and colleagues
7
Responsibilities For SoX Manager IT Controls Resume
- Previous experience managing individuals in an Application Development Environment Required
- Experience with automated testing tools, particularly for file based / batch applications
- Experience managing multi - site teams of onshore & offshore employees
- Experience managing Quality Assurance activities
- Extensive business experience, preferably in a manufacturing environment
- Experience managing a critical ERP system, preferably with Syteline ERP
- Experience leading process improvement and/or lean business process initiatives required
8
Responsibilities For Manager IT CTS Northeast Resume
- Experience leading performance certification on complex projects and programs
- Experience working with micro services
- Demonstrated ability to work directly with projects stakeholders, including PMs, Developers and the Business, to ensure alignment with wider project schedules
- Professional IT / IT engineering experience
- Experience supporting an eCommerce platform
- Hands-on experience supporting IT Infrastructure build projects within a GXP environment either as an SME in Infrastructure Qualification and/or Quality Lead
9
Responsibilities For Manager, IT Service Ops Resume
- Hands-on experience supporting implementation of computerized systems within a GxP environment either as a CSV and/or Quality lead
- Experience supporting health authority inspections
- Experience with banking software
- Experience on software engineering
- Experience managing managers
- Demonstrate ability to plan and excel in a fast-paced and demanding environment
10
Responsibilities For Manager, IT Systems Resume
- Good technical knowledge on Networking, Virtualization , Servers
- In IT industry including 2 years + work experience in equivalent capacity
- Experience managing Quality Assurance activities
- Experience in managing Dynamics CRM or related CRM products
- Experience in leading software development teams in an Agile delivery model
- Experience with ITIL and building an IT Service Management Organization
- Experience in operating global IT infrastructures
- Strong technical acumen, including the ability to understand the customer or partner IT landscape, identify opportunities and overcome any technical obstacles
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