Manager, Team Resume Sample

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Carli Sporer
107 Russell Burg,  Chicago,  IL
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Work Experience


Senior Manager & Team Lead
09/2016 - PRESENT
San Francisco, CA
  • Provide direct management and oversight of one or more Department PM’s. Responsible for hiring (and/or terminating), and maintaining adequate staffing in concert with CRE/C&D Management objectives and direction
  • Preparation (and oversight of direct reports’) credit requests, modifications and extensions for real estate and/or commercial loans within assigned portfolio as needed. Includes credit and project analysis in line with loan officer request, perform risk assessment, and provide a summary and recommendation
  • Sit 95% of workday
  • Stand 5% of workday
  • Occasionally lift file or boxes of paper up to 25 pounds
  • Use computer keyboard, typewriter, 10-key, financial calculator and other office equipment
  • BA/BS and 8+ successful years’ driving channel sales and promotions
District Digital Manager Team Lead
09/2009 - 04/2016
Boston, MA
  • Lead the extraction and presentation of data for management reporting ranging in frequency from daily to quarterly using a variety of tools and techniques and covering all acquisition channels
  • Lead the migration of existing management reporting from legacy data sources to new data sources such as the Enterprise Data Lake
  • Lead the migration of existing management reporting from legacy formats such as Excel with email distribution to new BI tools and platforms such as Tableau
  • Act as the primary business lead to drive the transformation of RESL data from legacy platforms to the new Aurora platform as part of the Bank’s Data Transformation strategy
  • Monitor the quality of RESL data and remediate issues
  • Maintain data dictionaries and coordinate the proper ingestion of new data into the RESL data base environment
  • Lead the generation of business insights and opportunities for management action by mining RESL data using a variety of Big Data tools and techniques to discover relationships, predictions and other value drivers
  • Stay abreast and introduce new tools and techniques to the team
Category Manager & Team Lead
01/2004 - 08/2009
Boston, MA
  • Support and develop a highly satisfied and high-performing team by focusing on coaching, new skill development and sharing of knowledge among team members
  • Attract and retain strong team members
  • Foster strong customer focus and performance orientation in all aspects of team culture and operations
  • Coordinates and directs daily shift operations in collaboration with other supervisors. Ensures cost effective operations while remaining within budgetary guidelines on daily basis
  • Participates in establishment of group budget
  • Ensures all are answered on a timely basis
  • Assists staff with resolving the more complex questions and/or calls
  • Troubleshoots minor problems with computers and phones
  • Manage teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product

Education


University of Connecticut - Stamford Campus
2000 - 2004
Bachelor's Degree in Business

Professional Skills


  • Strong Project Management Skills with extensive external consulting expertise or project experience
  • Excellent verbal and written communication skills with ability to clearly communicate actions and priorities
  • Demonstrated organizational and project management skills with the ability to respond to shifting priorities
  • Strong word processing, database management, and computer skills (Microsoft Office) with ability to collect and organize data effectively
  • Eight to ten years of experience commercial or corporate credit underwriting experience with at least five years managerial experience
  • Very strong interpersonal skills and comfortable interacting with executives
  • Strong problem solving skills with sound logic

How to write Manager, Team Resume

Manager, Team role is responsible for digital, media, database, securities, credit, training, recruiting, reporting, design, modeling.
To write great resume for manager, team job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Team Resume

The section contact information is important in your manager, team resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Team Resume

The section work experience is an essential part of your manager, team resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, team responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, team position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Manager, Team resume experience can include:

  • Experience in a loan administration role or operations and closing role
  • Provide effective training and support to Advisors, their teams and clients, as required
  • Experience management a local team
  • Prior management history in similar credit support role
  • Acts as additional point of contact for the coordinating and tracking of upcoming annual reviews, ACH renewals, and collateral exceptions
  • Maintains portfolio data reports (e.g., third party due diligence reporting, including summary data for inclusion in the Credit Approval Memorandum)

Education on a Manager, Team Resume

Make sure to make education a priority on your manager, team resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, team experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Team Resume

When listing skills on your manager, team resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical manager, team skills:

  • Effective leader and communicator with strong organizational skills
  • Strong management, interpersonal and problem solving skills
  • Strong people skills with a focus on internal customer service, communication and teamwork
  • ? Capable of managing multiple priorities effectively
  • Strong change management and relationship management skills
  • Independent with strong interpersonal skills

List of Typical Experience For a Manager, Team Resume

1

Experience For Senior Manager & Team Lead Resume

  • Maintain a cross-business unit perspective
  • Act as the trusted advisor to the AVP/VP Technology Solutions
  • Represent Technology in the business unit and the business unit’s interests in Technology
  • Participate in knowledge transfer – ensure timely and accurate communication of support objectives throughout the group and articulate the group mandate to other areas
  • Regularly review, update and refine the category strategy in line with each business unit’s strategic objectives and changes
  • Ensures data integrity and assists with applicable data remediation activities
  • Maintains credit files, both hard copy and electronic, and serves as additional point of contact for documents and financials
2

Experience For District Digital Manager Team Lead Resume

  • Assists Portfolio Managers with responses to customer service inquiries on loans and investigations
  • Quickly learn data entry / approval systems
  • Assertive, proactive, and results-focused
  • Meet and exceed objectives for the performance of an assigned customer base (P&L, Customer Experience, etc.) by ensuring individual coach teams and experts meet or exceed performance objectives. Manages escalated calls effectively to achieve the right result
  • Understand and effectively leverage P&L concepts to drive desired results in the customer base, using judgement and business acumen to properly balance all measurements and metrics; aligns employee and customer experience across assigned coach teams to provide a unified direction and effective P&L management
  • Communicate business strategies, expectations, and challenges to inspire action throughout an assigned team; Know and understand the competitive marketplace and leverage that knowledge and understanding to better serve assigned customers
  • Partner with the District Sales Manager and District Manager of Aftersales to identify digital sales and service opportunities for the dealer and to optimize the dealer’s digital engagement / performance
  • Work with dealer and zone team members to establish and optimize each dealer’s digital marketing strategy and plan
3

Experience For Category Manager & Team Lead Resume

  • Increase dealer satisfaction with brand/aftersales digital initiatives & service providers
  • Facilitate, coach and consult with dealers to ensure monthly/yearly digital sales and service objectives are met as well as well as accomplishing other dealership goals
  • Coach dealer on customer acquisition, retention, satisfaction and dealership loyalty
  • Travel to dealerships in the assigned territory as required
  • Creative Direction - color and graphics
  • Business units - where team sport is a key and relevant part of their category strategy
  • Market Brand Directors and US Team Services
  • Global and market Concept-to-Consumer
4

Experience For Senior Manager, Team Leader Resume

  • US partners focused on Young Athletes, Womens, Sustainability, and Social Purpose
  • Oversees portfolio monitoring activities of assigned Portfolio Review Officers to ensure accurate and timely risk assessment and adherence to Bank and Division Policies
  • Act as an overall system or process owner for the assigned areas
  • Direct effective strategies in managing investment activities nationally (through the Bank’s CRA footprint), including opportunities for cross-sell of other Company and Group products and services as appropriate
  • Expert analytical and problem-solving skills with the ability to resolve complex and/or ambiguous problems
  • Experience leading a small or large team (5-15)
  • ? Demonstrated ability to learn new systems, processes, and ways of working in a fast paced, dynamic, team based environment
5

Experience For Senior Campaign Manager, Team Resume

  • High proficiency in communicating to audiences at various levels in a clear and concise manner
  • Adopt a risk-based approach in making decisions
  • Monitor customer profitability and seek to optimize the balance between the Company and customer interests
  • Ensure management and regulatory reports are technically correct and timely
  • Knowledge of investment strategies and how to write about them
  • Be a self-starter, problem-solver and manage assignments independently with little supervision
6

Experience For CRE Portfolio Manager, & Team Lead Resume

  • Ensure team action client payment requests in line with SLA’s
  • ? Proven track record of revenue development and growth and ability to effectively deliver in a target based revenue environment with KPIs and review mechanisms
  • ? Ability to influence and persuade leads to become participants in the program by communicating the values and benefits of the TNT programs, overcome objections, and manage conflicts effectively
  • ? Good oral and written communication skills and effective at leading discussions in group settings as well as current and emerging digital and social media spaces
  • ? Experience in managing partnering with high functioning volunteer leadership teams that need to have strong autonomy and creativity while ensuring we maintain the core value, benefit, and standardization of the TNT products
  • ? Ability to be self-motivated and manage priorities with minimal supervision
  • ? Ability to provide peer to peer fundraising support and development for participants, both individual and team environment
7

Experience For Assistant Manager Team Services Resume

  • ? Detail-oriented and highly organized
  • ? Knowledge of MS Office Suite
  • Able to translate technology issues into business terminology and visa-versa
  • Able to deal with complex business or technical issues and make appropriate decisions /escalations as required
  • Leadership with emotional intelligence
  • Focus and delivery of key performance indicators and business results/outcomes – cultivating top fundraisers, recruiting teams and developing/growing League. (accountability)
  • Positive enforcer of best practices and key campaign initiatives, internally with other staff and externally with volunteers. (transparency + openness)
8

Experience For Manager, Team Lead-full Service Outsourcing Resume

  • Leader in the organization and mentor to peers and new TNT staff members. (collaboration + openness)
  • Normal business environment
  • Manage the day-to-day global business interactions between TPR CGOM, our GSK Business partners (PTS/PCPS Project Teams, Procurement, Finance, Legal, Quality) and external providers to provide expert outsourcing advice and support in order to effectively execute contracts that are robust, timely and add significant opportunity for value generation to the business whilst minimizing risk

List of Typical Skills For a Manager, Team Resume

1

Skills For Senior Manager & Team Lead Resume

  • Banking experience in a loan administrative function or 5 years of banking experience in a clerical capacity
  • Proven people management experience including proactive performance management
  • Effectively use recognition, coaching, training, and other tools to lead coaches and experts and inspire world-class performance and employee retention
  • Experience of managing and leading a team in both a service led and regulated environment
  • Proven developer of people, with a leadership style based on coaching, mentoring and people development
  • Extensive experience of providing outstanding customer service within B2B operations
2

Skills For District Digital Manager Team Lead Resume

  • The ability to work in a busy environment juggling many priorities with a positive ‘can-do’ attitude
  • Knowledge and experience of handling people issues
  • Experience of working with CROs, AROs, HCP/HCO’s would be beneficial
  • Experience leading a team of loan administrators
  • Strong knowledge of discretionary, full service investing, financial services industry and fintech
3

Skills For Category Manager & Team Lead Resume

  • Experience within R&D Pharmaceutical – Clinical
  • Strong knowledge of BMO organization, products, services, systems and distribution channels
  • Formal Project management or software development experience or certification
  • Form and cultivate effective and beneficial relationships with leaders in engineering, retail, and other supporting departments
  • Provide an effective business operations support across all key platforms
  • Regular prioritization and status review with stakeholders
  • Design and implement effective controls and adhere to BMO policies and procedures
  • Coordinates the closing process including engagement of third party reports and managing losing deal calls
  • Ensure team are delivering a high quality customer service, ensuring all dealings with client accounts are based on ‘Treating Customer Fairly’ (TCF)
4

Skills For Senior Manager, Team Leader Resume

  • – Managing L’Oréal Academy Room 10 and all regional displays in venues, by liaising with the Academy Manager and sending products for display/stock
  • Maintains queues for spreading, loan file imaging, syndication tracking, and credit file maintenance and inquiries
  • Comfortable working in a team environment and supporting associates in remote locations
  • Provide direct oversight of all credit underwriting and portfolio monitoring activities performed by assigned team
  • Develop and coach Portfolio Review Officers to ensure an overall efficient underwriting and credit monitoring function
5

Skills For Senior Campaign Manager, Team Resume

  • Proficient in data mining, analysis and BI tools such as SAS, R, Python, Tableau
  • Provide peer to peer fundraising support and development for participants, both individual and team environment
  • Open to sharing information
  • Desire and initiative to collaborate on a workstream or special project within TNT and the LLS community including other campaigns. (collaboration)
  • Prepare annual operating plans, monitor monthly results / variances, provide various management reports as necessary
  • Provide coaching and overall team leadership for team members and provide regular input into team members’ assessment of performance
  • Provide leadership to attract/retain high quality people, including appropriate employee communication, sound structure/processes etc
  • Enters data into workflow/data management systems in support of underwriting and portfolio management activities
6

Skills For CRE Portfolio Manager, & Team Lead Resume

  • Supports CRA data management and reporting
  • Administers borrowing base certificates, trade checks and logs
  • Thorough understanding of loan processes
  • Desired understanding of Voice and VoIP technologies (SBC, PBX, Survivable Branch Appliances)
  • Works with assigned Portfolio Review Officers to underwrite credit structures that mitigate risk to the Bank while meeting customer needs and expectations
  • Manage end to end delivery of incident resolution with quality and on time, including vendor engagement for resolution as required
  • In teams with hybrid Managers, MFDA license within 6 months after start in role – IFIC or CSC required
7

Skills For Assistant Manager Team Services Resume

  • Work extended hours and has flexibility and adaptability in order to meet client requirements
  • Identify process improvements and best practices, and provide input to process standards and tools to achieve excellence in trial operations
  • Actively monitor and manage the profitability of CIBC’s relationship with clients within the context of building a long-term mutually beneficial relationship by fully understanding the goals, objectives and status of the client’s business
  • Originate new client relationships that leverage knowledge and expertise, CIBC’s capabilities and that meet CIBC risk tolerances and profitability hurdles, to grow the Business Banking business
  • Create an environment which fosters an exceptional sales and service culture, supports partnering behaviour, and capitalizes on individuals’ expertise and knowledge of business banking services to provide “best in class” service and overall relationship management to our clients
  • Manage a portfolio of large clients and ensure their growth by capitalizing on opportunities for referrals and cross-selling within the group, end ensuring optimal client satisfaction with their banking needs
8

Skills For Manager, Team Lead-full Service Outsourcing Resume

  • 1–3 years’ experience with Operations, Marketing & Administrative Management
  • Relevant customer service experience
  • Country reporting taking into consideration relevant KPI’s
  • A ‘can do’ attitude – including a willingness to tackle a broad range of work and to work enthusiastically within a team
  • Position can be ocated anywhere in the Eastern Townships
  • Own creation and maintenance of Customization SOP’s
  • Accountable for technology delivery of projects within TD’s Canadian Mobile App delivery portfolio
  • A proven track record of contract management or business/proposal development (RFI’s, RFP’s, and Competitive Bidding) coupled with experience of developing, negotiating and executing contracts/agreements in line with the business requirements
  • Experience as a documentation specialist
9

Skills For Client Manager Team Leader Resume

  • Analytical experience required in a Big Data environment
  • Strategic thinker who can effect change and lead a performance driven team
  • Build and maintain strategic relationships
  • Provide active leadership and guidance to Managers, Commercial Banking in executing and managing client relationships including delivery of credit and cash management services
  • Demonstrated ability to learn new systems, processes, and ways of working in a fast paced, dynamic, team based environment
10

Skills For Channel Manager Team Lead Resume

  • Influence and persuade leads to become participants in the program by communicating the values and benefits of the TNT programs, overcome objections, and manage conflicts effectively
  • Good oral and written communication skills and effective at leading discussions in group settings as well as current and emerging digital and social media spaces
  • Experience in managing partnering with high functioning volunteer leadership teams that need to have strong autonomy and creativity while ensuring we maintain the core value, benefit, and standardization of the TNT products
  • Be self-motivated and manage priorities with minimal supervision
  • Partner with RM’s in presenting transactions to Credit Administration; ability to interface effectively with Credit Administration throughout transactions, with or in the periodic absence of RM’s
  • Effectively manage customer relationship and maintenance issues, with or in the periodic absence of RM’s
  • Management skills with the ability to mentor, develop and train other PM’s in the Department

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