Office Services Specialist Resume Sample
Grayson Cummerata
41060 Meagan Bridge,
Detroit,
MI
+1 (555) 487 9862
Work Experience
Office Services Specialist
01/2017
-
PRESENT
Dallas, TX
- Responsible for the successful delivery of a single or combination of assigned Office Services functional areas
- Support the development of and possess an understanding of operational budgets for assigned functional area(s) or projects
- Assist in the identification of outside vendors / contractors, contract scope development, and support the analysis of cost estimates
- Function as a team leader over a variety of less complex facility and office services related functional and cross-functional projects
- Plan, allocate, and evaluate work carried out by assigned teams and individuals
- Provide regular feedback and recognition to assigned teams and individuals on their performance
- With experience in facility/property management in a commercial or mixed used environment
- Proficient in MS- Office applications
- Exhibit extensive computer experience such as Microsoft Office, databases, and email applications
Lead Office Services Specialist
06/2013
-
10/2016
Houston, TX
- Responsible for the successful delivery (e.g., daily planning, coordination, performance, etc.) of a single or combination of assigned Office Services functional area(s)
- Assist in the research and identification of outside vendors / contractors
- Provide regular performance feedback of contracted service providers to upper management
- Runs all necessary reports for closing out the day’s shipments, and to ensure tracking information is uploaded into Shipping Vendor’s systems
- Three to five years’ experience in a similar role, or job with similar skill sets, managing a team
- Work with reception services to ensure its smooth running
- Participate in the timely and efficient delivery of mail services
Education
University of Mount Union
2008 - 2013
School's Degree in Public Relations
Professional Skills
- Strong Communication skills; good telephone technique; excellent spelling and grammar skills
- Documented experience using basic office and organizational skills to include filing, preparing reports and correspondence
- Excellent keyboard and ten-key skills
- Use sound judgement and critical thinking skills when determining students’ needs verses students’ requests
- Use sound judgment and critical thinking skills when determining students’ needs
- Good customer service and listening skills
- Basic computer skills including MS Word & Excel
How to write Office Services Specialist Resume
Office Services Specialist role is responsible for microsoft, software, computer, database, general, basic, customer, grammar, telephone, filing.
To write great resume for office services specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Office Services Specialist Resume
The section contact information is important in your office services specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Office Services Specialist Resume
The section work experience is an essential part of your office services specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous office services specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular office services specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Office Services Specialist resume experience can include:
- Good technical skills (email, MS Office, Financial Database)
- Excellent written and verbal communication skills, especially telephone and email
- Able to display effective communication skills, both oral and written, and relate well with others
- Routinely uses analytical skills and Microsoft Office tools when problem solving or performing database activities for mail and other areas in Office Services
- Demonstrated skill greeting and providing customer service
- Some previous office experience working in an educational environment, or combination of education, training and experience
Education on an Office Services Specialist Resume
Make sure to make education a priority on your office services specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your office services specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Office Services Specialist Resume
When listing skills on your office services specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical office services specialist skills:
- Excellent written and oral communication skills, strong interpersonal skills
- Excellent organizational, customer service, communication skills, and keyboarding skills
- Demonstrated skill in computer software skills such as Word, Excel, and Database
- Good personal skills with all personality types
- Excellent organizational, customer service, and communication skills
- Excellent telephone skills and the use of proper grammar
List of Typical Experience For an Office Services Specialist Resume
1
Experience For Lead Office Services Specialist Resume
- Excellent interpersonal, verbal, and written communication skills with all levels of staff, general public and public officials
- Confidence in utilizing supervisory and delegation skills
- Interact effectively with a wide variety of people in a wide variety of settings, including senior management and external vendors
- Prior office practice experience required
- Demonstrated skill using standard office equipment such as fax and copier
- Experience: Experience in office management required
- Experience with PCs, including Microsoft Word, Excel, mail merge, Outlook and Outlook calendar required and any program specific software
2
Experience For Office Services Specialist Resume
- Able to prioritize and organize assignments outlined by supervisor
- Experience with e-Builder (Construction Management Software)
- Skill in 10-key
- Scanning of records into the EHR in accordance with guidelines
- Handle purchase orders by matching orders to invoices and processing PO's for payment
- Ensure all meter tickets and necessary forms are complete and accurate, including any specialty billing items
3
Experience For Lead Office Services Specialist Resume
- Assist with conducting emergency evacuation drills and training for all employees on safety/security procedures
- Assist with maintaining program and assessment data for reporting purposes
- Provide a friendly and professional attitude when greeting students and other guests and answering phone calls
- Provide facilities services for in-house conferencing and events
- Assist with office moves, maintenance of carpet log, hanging of pictures, light bulb outages, furniture rehabilitation, etc
- Coordinate office furniture and equipment moves with other operating departments of the firm, such as IT, Telecom, Maintenance, and Janitor
- Primary backup to Receptionist, including planned and uplanned time out of the office
- Ensure that common areas and conference rooms are meeting-ready at all times
- Prepare and maintain workstations and offices for new occupants or for visiting employees or guests
4
Experience For Office Services Specialist Resume
- Request new access badge from the building for new hires and maintain the database of access badges
- Conduct office tours for new hires and visiting employees or guests
- Report Worker's Comp claims to Zurich and Corporate Risk Management. Work with Zurich through to closing claims
- Maintain office filing records system, answer phones, etc
- Distribute monthly accounting reports
- Balance reporting on units of milk received/shipped
5
Experience For Lead Office Services Specialist Resume
- Print BOL's and shipping manifests for outbound shipments
- Assist with month-end closing process, which includes month-end spreadsheets, reports, analysis, etc
- Assist Office Manager with analysis and reporting for Plant Manager and Accountant when necessary
- Person of contact for incoming visitors
- Complete all copy/scan jobs according to customer specifications and quality procedures
- Disassemble and reassemble originals without damaging them
- Ensure that all projects leaving the production floor are properly packaged and labeled and that all originals are in proper order
- Maintenance and troubleshooting of copier equipment
- Assist with other facilities issues as directed, including coverage of the phone system, and special events and assist employees with internal moves
6
Experience For Office Services Specialist Resume
- Schedule and work with vendors who perform maintenance to grounds and building
- Purchase furniture, office equipment, etc. for office in accordance with company purchasing policy and budgetary restrictions
- Answer/Transfer incoming calls
- Maintain the scheduling board
- Manage the design, planning, construction, and maintenance of office space
7
Experience For Lead Office Services Specialist Resume
- Adapt and utilize developing technologies
- Immediate attention given to customers entering Copy Center in accordance with Epiq's standard of operation
- Accurately communicate with client staff and Epiq team members regarding commitments, deadlines, challenges, requests, etc
- Process all accounts payables by processing all purchase orders and payment requests
- Assist Director in monitoring of departmental budgets and financial stewardship
- Able to understand basic concepts of accounting to support invoice processes, contract reviews, and expense report preparation
8
Experience For Office Services Specialist Resume
- Able to learn and use various types of mail sorting techniques
- Able to create and maintain work process documentation to support cross-training within department
- Quality – Interest in and ability for contributing to high quality standards
- Knowledge of office practices and procedures, filing systems, basic mathematics and standard office equipment
- Proficiency in Microsoft Office applications, student information system, and document imaging workflow management tool
- Knowledge of proper grammar, spelling, punctuation, and basic math
9
Experience For Lead Office Services Specialist Resume
- Knowledge of office practices and procedures; of automated office equipment; of computer formatted functions; and of electronic and manual filing systems
- Be personable, articulate, knowledgeable and professional in presenting self to clients
- Ensure print room and pantry facilities are well stocked and maintained
- Be the afterhours contact for any office issues
- Resolve facilities issues in consultation with the Regional Facilities Director
- Coordinate access card updates for employees and visitors with ICF Access Administrator
- Ensure timely and efficient responses to MD18 Facilities Help Desk
- Work closely with manager on all facets of office support
- Inventory office, production and kitchen supplies, prepare, receive and stock orders
10
Experience For Office Services Specialist Resume
- Assist with facility repair requests
- Backup to receive and distribute U.S. mail, UPS and arrange for courier pickup and deliveries
- Sets up and maintains database information in the package receiving/tracking system and meter equipment to ensure accurate delivery points, accurate charging of activities to the appropriate business units, and documentation of information for performance metrics
- Performs a variety of mail related and administrative tasks
- Provides answers and direction to fellow team members in the day-to-day Mail Center operations
List of Typical Skills For an Office Services Specialist Resume
1
Skills For Lead Office Services Specialist Resume
- Demonstrate effective time management skills by completing assignments within time budgets and calendar schedules while handling multiple tasks
- Experience as a Pollution Control Officer (PCO) or equivalent training and experience in construction or office fit-out is an advantage
- Able to demonstrate and apply manual dexterity to operate a personal computer or laptop
- Computer skills (intermediate proficiency in Word, Excel, and Microsoft Outlook)
- Demonstrated skill in alpha-numeric filing
2
Skills For Office Services Specialist Resume
- Demonstrated ability to organize, prioritize and plan work
- Demonstrate strong initiative and follow through on day to day responsibilities
- Four years of administrative support or secretarial experience or an equivalent combination of education and experience is required
- Considerable skills in the use of computers – Microsoft Office and associated software
- Computer skills on both corporate mainframe and local network, in Excel and Word
- Prior experience working as a receptionist desirable but not required
3
Skills For Lead Office Services Specialist Resume
- Skill in operating a computer and using Microsoft Office applications (Word and Excel); using computer formatted functions; and performing data entry
- Able to operate various devices that aid in mail preparation and delivery such as computers, mail metering, tracking and sorting equipment
- Able to operate various mail room equipment including mail metering and tracking
- Fiscal processing experience such as funds handling and auditing records
- Considerable skill in typing; filing; data entry; record retrieval; and maintenance of computerized filing systems
- Experience in maintaining, monitoring, and reconciling records of accuracy
- Experience handling purchase orders, authorizations, and invoice processing
4
Skills For Office Services Specialist Resume
- Good with follow-up and working independently
- Interact with faculty and staff as relates to providing excellent customer service and needed services for students
- Experience in reviewing criminal history records and legal documents for discrepancies required
- Previous experience working in a community college environment
- Skilled using People Soft 9.0, Image Now HR system
- Experience in finance, accounting, or business management
- Experience with processing purchase orders and payment/reimbursement requests
- Practice good housekeeping habits in work areas and adhere to all safety rules
- Experience with copier maintenance and troubleshooting
5
Skills For Lead Office Services Specialist Resume
- Space planning experience required
- Able to operate office equipment, such as multi-line telephone, photocopier, scanner and facsimile machine
- Demonstrated knowledge of general office practices and procedures
- Experience in a professional services environment
- Skill in the use of computers and using Microsoft Office applications
- Operate a switchboard promptly, accurately, efficiently, courteously, and professionally
- Experience related to outreach programs in a university or related setting
6
Skills For Office Services Specialist Resume
- Progressively responsible administrative and general office experience required
- Experience working with blind and vision impaired
- Experience as a receptionist, administrative professional, meeting planner, or in a customer service role
- Experience with working in the DoD
- Experience with working in a fast-paced, client site environment
- Demonstrated ability to work well with diverse customer, office, and agency groups
- Experience in human services program
- Documented experience in the use of Microsoft Office Products to include, but not limited to: MS Word, MS Excel, and MS Access
7
Skills For Lead Office Services Specialist Resume
- Strong ability to develop and prepare written correspondence
- 2 – 3 years related/office administration experience
- Previous experience in a customer service oriented field
- Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens
- Successful track record of customer service experience required
- Develops and coordinates maintenance of a cost-effective, standard office supply inventory process
8
Skills For Office Services Specialist Resume
- Strong attention to detail and customer service required
- Walking, bending, reading, kneeling, standing, sitting
- Working knowledge of general office practices and procedures; of proper grammar, spelling and punctuation; and of basic mathematics
- Working knowledge of general office practices and general office recordkeeping
- Working knowledge of general office practices and procedures; of standard office technology; and of grammar, punctuation, and spelling
- Working knowledge of state policies and procedures; of standard office technology; and of grammar, punctuation, and spelling
- Working knowledge of office practices and procedures; and of proper grammar, spelling and punctuation
- Organizing/planning/clean-up for special plant functions (meetings/meals)
9
Skills For Lead Office Services Specialist Resume
- Stocking of break-room, department printing areas and office supplies for use by Support Office personnel
- Mailing of FedEx & UPS
- Posting invoices for payment
- Full range of body motion; sitting, bending, twisting, reaching, climbing, lifting of supplies weighing up to 20 pounds, answering phones
- Assist with event, training, or meeting planning with catering, room, a/v & web cast setup
- Respond to requests for photocopying, scanning and binding assistance
10
Skills For Office Services Specialist Resume
- Handle the mailroom, both incoming and outgoing mail, mailroom equipment, internal mail sorting and packages
- Able to work independently, display initiative, motivate self, accomplish tasks, and achieve goals, with minimal supervision, including self-directed learning
- Able to use PC software including proficiency with word processing, spreadsheets, databases, email, and graphics/presentations
- Think and use independent judgement in planning and organizing multiple tasks and information requirements
- Responsible for communicating facility issues with client and assisting where needed
- Responsible for organizing and replenishing kitchens, copy, production and file room throughout the day
- Maintain photocopiers, postage, binding and other equipment ensuring clean and orderly condition; report malfunctions and problems
- Prepare shipping schedule and documents for shipping
List of Typical Responsibilities For an Office Services Specialist Resume
1
Responsibilities For Lead Office Services Specialist Resume
- Experience providing administrative support to group of professionals
- Operate a variety of office machinery including postage machine, mail inserter and copier
- Maintain professional skill sets and certifications as appropriate for job responsibilities and as a professional
- Demonstrated ability to maintain confidential nature of all information received
- Assemble all mass mailings, including envelope and address label printing, stuffing and posting. Give all mailings a final review for errors
- Assist in processing staff request for absence forms
- Investigate new and emerging trends and explore opportunities for growth within student center operations
2
Responsibilities For Office Services Specialist Resume
- Proficiency in Microsoft Office applications, Student Information Systems, and document imaging workflow management tools
- Support onboarding and order name tags and cubicle labels
- Develops and maintains analytical spreadsheets to support account and contract analysis
- Creates and implements processes to support projects and initiatives
- Routinely supports other areas of Office Services such as forms management, supply inventory management, invoice review and payments, and expense report preparation
- Prepares, verifies, documents, enters and reconciles such items as invoices and Monthly Transfer Pricing reporting, in accordance with corporate procedures and deadlines
- Captures data, consolidates and reports on predetermined performance metrics
- Interfaces frequently with other departments and vendors for problem solving and operational enhancements
- Accesses SAP systems to process, verify or retrieve data
3
Responsibilities For Lead Office Services Specialist Resume
- Review and approve contracts, monitor performance and authorize payment to office services and supply vendors including providers of coffee, dairy products for office use, copier servicing and billing, cleaning, first aid, mailing equipment, trash, recycling and other various office vendors
- Receive all Medina facilities maintenance requests from employees. Log and report the requests to the PVC tenant services manager and/or the DFA facilities manager. Monitor and report progress on corrections to the DFA facilities manager
- Serve on the primary switchboard team to answer incoming phone calls between 8a -- 5p weekdays, employing proper telephone etiquette and customer service techniques
- Provide pre- and post-meeting administrative support for all MEA offsite meetings including printing and assembling name tags, meeting folders and table tents. Assist in gathering and packing hand-outs, gifts, prizes, awards and other meeting materials. Compile evaluation responses and return meeting materials to storage
- Retrieve and sort incoming mail and deliveries. Process outgoing mail and FedEx shipments
- Manage MEA promotional and printed material inventory and distribution; replenish items as needed
4
Responsibilities For Office Services Specialist Resume
- Maintain an orderly and well-stocked mail room, office and kitchen; inventory, order and put away supplies
- Respond to messages left on the hauler hotline; inventory, order and ship supplies to haulers
- Assist the MEA Primary Records Coordinator in the records retention process
- Support several seasonal communications department programs including the trophy donation program, milk quality awards and cheese and calendar order and distribution
- Responsible for the successful delivery (e.g., routine planning, coordination, performance, etc.) of a single or combination of assigned Office Services functional area(s)
5
Responsibilities For Lead Office Services Specialist Resume
- Coordinate the daily maintenance of facilities and grounds
- Coordinate with and schedule work orders for internal or contracted service providers
- Responsible for ensuring contracted service providers follow policies and practices in relation to the safe and efficient use of company facilities, equipment, and resources and maintain compliance with established scopes of work
- Provide assistance over a variety of facility and office services related functional and cross-functional projects
- Communicate with plants as needed
- Schedule inbound milk receipts
- Schedule plant tours, arrange meetings, and facilitate various plant activities
6
Responsibilities For Office Services Specialist Resume
- Complete SAP inventory transfers STO's, GI's, GR, Inventory Postings, Process Order Confirmations, and Process Order Creation, etc., and communicate invoices for payment
- Complete monthly reports of shipments
- Follow all DFA GMPs and work in a manner consistent with all corporate and regulatory, food safety, quality, and sanitation requirements
- Dedicate effort to safety as we expect every employee to leave work in the same condition as they arrived
- Exhibit the values and ethics of Dairy Farmers of America through honesty, discretion, and sound judgement
- Adhere to all DFA Quality, Safety, and GMP policies and procedures and report any nonconformity
- Order and manage janitorial supplies
- Provide back up to receptionist
- Coordinate office maintenance items
7
Responsibilities For Lead Office Services Specialist Resume
- Print and copy jobs
- Work in and maintain and highly functional team environment
- Communicate with a wide variety of internal and external customers
- Work as back-up Receptionist in order to cover breaks and illnesses
- Perform data entry (primarily numeric)
- Reconcile member deviation reports
- Communicate with plants, haulers, field reps, and members when necessary
- Schedule appoints for outbound shipments
- Make sure customers get copies of paperwork for outbound shipments
8
Responsibilities For Office Services Specialist Resume
- Reconcile inbound and outbound products
- Perform accounts payable activities
- Perform daily inventory reconciliation of all products
- Organize sales of fluid products as needed
- Direct drivers to appropriate warehouse
- Data entry (Safety Observations)
- Provide back up and overflow support to office staff
9
Responsibilities For Lead Office Services Specialist Resume
- Provide support for other assigned Epicor office locations. Support requirements to include, but are not limited to acting as liaison to building landlord operating team, support in addressing repairs and maintenance, project management support as needed for construction projects, furniture, fixtures and equipment, etc
- Oversee the coordination of building space allocation and layout, incorporating plans for growth and coordinating with management of each function to ensure adjacencies of functional groups are considered
- Perform key functions such as, budget planning/forecasting, annual department objective setting, vendor management/evaluation, etc
- Implement and maintain Epicor approved workplace safety, security programs, disaster recovery plans and related tools (first-aid supplies, intranet reference materials, etc.) & training (building evacuation, First Aid/CPR, etc.)
- Partner with IT team in assisting with and managing maintenance tasks related to IT equipment (server rooms, UPS rooms, generators, A/C (heavy) maintenance oversight – scheduling) and other project interactions as assigned
- Conduct on-going review/assessment of existing procedures and policies to identify efficiency and best practice opportunities that reduce cost and increase the overall value to Epicor and its employees
10
Responsibilities For Office Services Specialist Resume
- Prioritize and ensure the consistent professional appearance and functionality of the office; perform regular inspections, identify issues and address with quick turnaround
- Answer and route incoming calls in a timely and professional manner
- Processes paperwork for the all new hires including student assistants, interns, and stipends, contracted employees and other department employees
- Stock copy rooms/kitchens with supplies and maintain office supply inventory for the office
- Sort and deliver mail and packages and coordinate interoffice mail to other company offices
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