Registration Specialist Resume Sample

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Kaleigh Skiles
96914 Renner Lodge,  Detroit,  MI
+1 (555) 198 3544

Work Experience


Registration Specialist
04/2016 - PRESENT
Dallas, TX
  • Coordination with State Department of Insurance to process insurance licensing and renewals on a timely basis
  • Demonstrates excellent customer service skills by providing a patient friendly and pleasant registration process to assure that patient and family needs are met in a timely manner
  • Responsible for accurate registration of patient, communication of policies, financial responsibilities and Patient Rights and Responsibilities according to departmental operating procedures
  • Financial: Collect all co-pay, co-insurance and self-pay amounts due for services rendered. Adhere to end-of-business processing standard by verifying that cash analysis and receipts balance
  • Customer service and health care experience required
  • Use professional language and appropriate grammar at all times in verbal or written communication
  • Work with minimal supervision, possess critical thinking skills and be solution-oriented
  • Embraces cultural diversity in the workplace
Patient Registration Specialist
02/2012 - 11/2015
Boston, MA
  • Willingness to provide exceptional customer service skills (AIDET)
  • Govern self by personal standards of integrity/ethics
  • Organize and prioritize responsibilities in order to meet deadlines
  • Financial: Collect all co-pay, co-insurance and self-pay amounts due for services rendered. Adhere to end-of-day business processing standard by verifying that cash analysis and receipts balance
  • Embrace cultural diversity in the workplace
  • Accurately communicates prep information, arrival time and arrival location to patient
  • Willingness to provide exceptional customer service skills (A.I.D.E.T.)
Biocidal Product Registration Specialist
10/2006 - 01/2012
Los Angeles, CA
  • Provides back up for other office functions in the absence of other office staff
  • Demonstrated customer service and ability to handle pressure in a fast-paced environment
  • Willing to float to all areas of Patient Registration/Access
  • Strong written communication, verbal communication and interpersonal skills that enable the employee to interact effectively with administration, faculty, staff and students
  • Skilled in making decisions with sound judgment
  • Adheres to hospital policies and procedures as well as addresses patient safety, performance improvement, and quality of care issues. This includes using two patient identifiers to identify correct patient prior to entering patient data in Star
  • Financial: Collect all copay, coinsurance and selfpay amount due for services rendered. Adhere to end of business processing standard by verifying that cash analysis and receipts balance
  • Workqueues: Process encounters via the registration and check-out workqueue daily

Education


Northeastern University
2001 - 2006
Bachelor's Degree in Agricultural Science

Professional Skills


  • Experience:Extensive previous customer-oriented experience is required. Ability to multi-task and critical thinking skills is highly desired
  • Excellent oral, written, organizational, and interpersonal skills, with a strong customer service focus required
  • Strong teamwork and communication skills, efficient and well organized with excellent attention to detail and ability to manage a challenging workload
  • Excellent customer service skills including proficiency in emailing and helpline email etiquette, phone systems and helpline phone etiquette
  • Strong interpersonal, presentational written and verbal communication skills including fluent English
  • Business experience; Entry level with strong internship experience
  • Excellent communication skills – ability to speak with CIO’s and VP level attendees

How to write Registration Specialist Resume

Registration Specialist role is responsible for customer, computer, english, interpersonal, regulatory, general, software, insurance, research, analytical.
To write great resume for registration specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Registration Specialist Resume

The section contact information is important in your registration specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Registration Specialist Resume

The section work experience is an essential part of your registration specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous registration specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular registration specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Registration Specialist resume experience can include:

  • Strong organizational, planning and time management skills with proven ability to meet critical, regulator imposed deadlines
  • Solid analytical and research skills with an ability to balance multiple priorities
  • Prior experience as an Experient Registration Coordinator or prior Association Registration experience required.
  • Exceptional communication, people skills and customer service skills
  • Strong problem solving and interpersonal skills with an ability to exercise sound judgment,
  • Excellent oral and written communication skills and ability to interact with all levels of management

Education on a Registration Specialist Resume

Make sure to make education a priority on your registration specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your registration specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Registration Specialist Resume

When listing skills on your registration specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical registration specialist skills:

  • Apply critical thinking skills and operate within a heavily regulated, fast paced environment
  • Good PC skills (MS Office etc.)
  • Excellent judgment, problem-solving and decision-making skills required
  • Excellent communication skills and ability to deliver negative or sensitive information is required
  • Exercise sound judgment, effectively troubleshoot, problem-solve, and prioritize
  • Deal with multiple priorities, numerous competing demands and deal with frequent interruptions and shifting priorities

List of Typical Experience For a Registration Specialist Resume

1

Experience For Patient Registration Specialist Resume

  • 3 Strong analytical skills along with the ability to troubleshoot and problem solve required
  • Work with minimal supervision, possess critical thinking skills and be solution oriented
  • Effectively communicates with anxious and agitated people in a calm manner
  • Reviews and explains all registration forms prior to obtaining signatures from the patient or patient representative
  • Organize and prioritize daily responsibilities in order to meet and/or exceed deadlines
2

Experience For Country Registration Specialist Resume

  • Providing comprehensive guidance and assistance to firm employees and supervisors regarding registration, licensing and disclosure requirements
  • Preparing and processing Forms U-4 and U-5 on WebCRD, Forms 8-R and Form 8-T on NFA ORS and Form MU4R on NMLS
  • Corresponding with state regulators and FINRA regarding disclosure inquiries and exam waivers
  • Creating and innovating registration processes through self-directed special projects
  • Conducting independent research to build individual registration profile
  • Monitoring Employee Disclosure Online system for potential reportable disclosure matters
  • Maintain data for the internal and external registration and disclosure systems, including FINRA WebCRD, IARD, NFA and NMLS
  • Cross cover within department
  • Financial: Collect all copay, coinsurance and selfpay amount due for services rendered. Adhere to end of day business processing standard by verifying that cash analysis and receipts balance
3

Experience For Student Registration Specialist Resume

  • Documentation: Ensure all annual mandatory forms are complete, accurate and updated in accordance with NCSC policies
  • Financial: Collection all copay, coinsurance, self-pay, amounts due for services rendered. Adhere to End of Day processing standards by verifying that collection analysis and receipts balance
  • Schedule: Schedule follow-up appointments as necessary
  • Work Queues: Process encounters via appropriate work queues as directed
  • Use professional language and appropriate grammar in all verbal and written communications
  • Govern self via personal standards of integrity and ethics
  • This is a 30 hour per week contractual position
4

Experience For Biocidal Product Registration Specialist Resume

  • Maintaining and applying knowledge of rules, regulations, and Registration Department procedures, practices and controls related to licensing and registration and other areas of responsibility
  • Monitoring FINRA, NFA and NMLS queues and reports
  • Passion for delivering world class customer service
  • Knowledge of laws and regulations in the financial industry as it relates to licensing and registration
  • Apply critical thinking to identify and analyze red flags with respect to registration and reportable disclosures
  • Proficient in Microsoft Office products including Outlook, Word and Excel required
5

Experience For Senior Registration Specialist Resume

  • Knowledge of FINRA Web CRD and other financial industry registration systems
  • Accurately registers and dismisses patients in a courteous and timely manner
  • Registers patients in the electronic registration system to MJE in a courteous and timely manner
  • Performs bedside visits, as needed to complete the registration process, and point of service collections
  • Scans patient identification documents into the registration encounter
  • Financial: Collect all copay, coinsurance and selfpay amount due for services rendered. Adhere to end of day business processing standard by verifing that cash analysis and reciepts balance
  • Process Management skills required
  • Coordination with FINRA to process registration and continuing education on a timely basis
  • Meets CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements applicable and documenting completion within the hospital’s information system for regulatory compliance and audit purposes
6

Experience For Web Registration Specialist Resume

  • Collaborate successfully with other areas including Human Resources, Background Review and all Talent Acquisition teams across the firm
  • Understand complex compliance, regulatory requirements and employment law issues is required
  • Review daily, weekly and monthly key metrics to identify trends or areas of focus; work with Regional Revenue Manager to develop, document and implement action plans, as appropriate, to address issues
  • Maintain current and thorough understanding of dialysis reimbursement and industry norms; monitor payment trends, escalating issues, concerns and changes in payer behavior reporting as appropriate to Regional Revenue Manager
  • Demonstrated ability to participate in and where necessary lead multi-functional teams
  • Thorough knowledge of current federal and state regulations governing pesticide sales, distribution and use
  • Leverage existing relationships with regulatory authorities and industry contacts in order to move the business forward
  • Maintain current familiarity with payer contracts applicable to the geographic / contractual responsibilities of the team
  • Identify and assess alternate registration strategies
7

Experience For ED Registration Specialist Resume

  • Develop and implement successful registration strategies in support of business objectives
  • Summarize and communicate complex regulatory issues to colleagues outside of regulatory functions
  • Members of the Regional Regulatory Team(s), whether permanent or ad-hoc
  • Local Marketing and Commercial Teams, as critical resource on regulatory matters and other stakeholders at country/regional level such as local R&D Managers and Regional Leader,
  • Reporting line: Regional Regulatory Manager
8

Experience For Cancer Center Patient Registration Specialist Resume

  • Regional Regulatory Specialists for molecules and Regulatory Specialists on Department level, if necessary
  • Local distributors / agents / consultants
  • Interviews patients, and relatives as necessary, in-person or via telephone, to obtain insurance and socio- demographic data and explains hospital services and procedures
  • Hospital/medical office or medical insurance experience to include medical terminology knowledge
  • When contacting payers directly, utilizes approved scripting
  • Verifies patient Medical Record and social security numbers in the registration and scheduling system
  • Perform quality assurance checks on registration coordinators’ customer interactions regarding adherence to quality program best practices
  • Handle sensitive and confidential information appropriately while adhering to organizational policies and procedures
9

Experience For Ebanking Product Registration Specialist Resume

  • Verifies patient address and telephone numbers at each visit
  • Verifies insurance coverage, Blue Cross, Medicaid, and others, by checking currency of insurance card via on-line verification systems and/or calling insurance company
  • Photocopies patient insurance cards, driver's license, social security cards and other necessary identification for patient record
  • Assists patients with completion of registration forms as necessary
  • Schedule patient appointments, mail reminder cards to help ensure that patients keep pre-scheduled appointments
  • Collects patient fees, such as, co-pays
  • Acts as receptionist for the unit/program: answers phones, takes messages for staff, greets and arrives patients in the registration system. Monitors waiting area and notifies staff when patients have arrived
  • Inputs information obtained into on-line computerized registration and scheduling system program with speed and accuracy, daily; prints out admissions documents, registration forms, and secures appropriate signatures and witnessed consents
10

Experience For Psychiatry Registration Specialist Resume

  • Checks accuracy of addresses and phone numbers. Enters updated information
  • Enters status of all scheduled patient appointments daily: arrived, no-show, cancellations
  • Prints out encounters forms and logs of scheduled appointments
  • Initiative, result-oriented and well organized
  • Co-ordinate basic activities
  • Understands and follows the “Delay / Defer” policy and escalates accounts that do not meet financial clearance requirements to Patient Registration leadership immediately
  • Understand and follow / consistency regarding Oracle’s policies, government and private sector compliance, and legal text required included with all event registration processes
  • Continue to test any new additions/changes to the registration paths or if there is a new program
  • Test each Approval Tool (Employee, Press/Blogger/Analysts)

List of Typical Skills For a Registration Specialist Resume

1

Skills For Patient Registration Specialist Resume

  • Excellent interpersonal skills for relating effectively with students, faculty and staff
  • General computer skills, including the ability to use the internet and learn other computer applications
  • Communication skills to bring complex technical and political arguments to wide and diverse internal (e.g.: country sales organizations) and external audiences
  • Critically assess customer inquiries, effectively use insight, judgment, knowledge and provided resources to determine resolution, required
  • Utilise effectively regulatory databases (TrackWise, SmartDoc)
  • Search for and to learn and utilise new approaches and skills
  • Demonstrates a commitment to service by being passionate about NMHC customers and their families and believing they always come first
2

Skills For Country Registration Specialist Resume

  • Previous experience working with Microsoft Office (Word, Excel, & Outlook) products in a professional setting
  • Experience submitting authorization requests and / or processing referrals
  • Experience interpreting and explaining rules and regulations
  • Previous experience working with Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook) products in a professional setting
  • Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required
  • Previous experience working with Microsoft Office products including Word (create, edit, save), Excel (create, edit, save), and Outlook (send & receive emails)
3

Skills For Student Registration Specialist Resume

  • Partner with Insurance licensing team and various business lines to provide quality Licensing & Registration client experience
  • Experience in requesting and processing financial payments. 
  • Professional registration experience, preferably within an event planning setting
  • The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures
  • One year's work experience with registration charge posting in a medical office setting or completion of medical assistant program
  • Medical office experience or working in a professional office setting
  • Contribute as a member of the regulatory team to the effective communication with marketing, sales and supply chain teams
  • Previous experience working with Microsoft Office products. (word, excel & outlook)
  • Experience in a Hospital Patient Registration Department or Physician office setting
4

Skills For Biocidal Product Registration Specialist Resume

  • Experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • Previous experience in collecting patient copays, deductibles, etc
  • One to two years of experience in an applicable risk management environment, Compliance, Licensing & Registration or Operations
  • Experience presenting, on an as need basis, to large and small groups
  • Experience drafting correspondence
  • Experience in healthcare such as patient registration, billing revenue cycle, business office or medical records or similar environment
  • Previous experience working with Microsoft Office products (Microsoft Word, Microsoft Excel and Microsoft Outlook) to create, copy, edit and save documents
  • Experience delivering high-quality customer service
  • Demonstrated ability to analyze, interpret, and use sound judgement in applying rules and regulations
5

Skills For Senior Registration Specialist Resume

  • Experience with standard office equipment including scanners, copiers, personal computers, printers, and multiline phone systems
  • Experience in healthcare such as patient registration, billing revenue cycle, business office, medical records or a similar environment
  • Previous experience working with Microsoft Office products (Word, Excel and Outlook) to create, copy, edit and save documents
  • Experience in billing, reimbursement and collections desirable
  • Valid driver license required (Lab depts only)
6

Skills For Web Registration Specialist Resume

  • Preparation of registration documents, their effective management, guarantee completeness of submitted documents
  • Good knowledge of English (B1-B2)
  • Team-oriented with the ability to set priorities and work in a fast-paced multi-project environment
  • Greeting patients and visitors, in person or on the telephone in a high volume environment; answering or referring inquiries
  • Participating in working groups to meet market post-registration needs, and to ensure product stewardship by providing regulatory expertise
  • Copying and or faxing documents
  • Collaborating and maintaining policies and procedures
  • Working knowledge of facility pricing structure and cost estimates. 
7

Skills For ED Registration Specialist Resume

  • Working knowledge of Word and Excel essential
  • Driving license (cat. B)
  • Working knowledge of legal aspects of patient and insurance collections
  • Working knowledge of medical terminology. 
  • Understanding of applicable financial services laws, regulations, and regulatory trends
  • Managing registration service provider
  • Compliance and regulatory support processing and reporting (FINRA disclosure inquiries, State regulator inquiries, OBA reporting)
8

Skills For Cancer Center Patient Registration Specialist Resume

  • Present, explain, and work with billing regarding presenting community care documents, as
  • Accurately performs patient registration, obtaining demographic and insurance information and completing Medicare MSP and ABN’s
  • Respectful toward peers and management time by returning scheduling calls/texts
  • Front line accountable for processing, maintenance and reporting of all FINRA registrations
  • Manage scheduling activities for registration team and prepare reports regarding individual staff schedule adherence results
  • Provide a supportive environment by motivating and encouraging agents through positive communication and feedback
  • Analyze quality data and provide recommendations to management regarding potential training gaps
  • Maintain accurate project tracking & filing of original registration/notification license
9

Skills For Ebanking Product Registration Specialist Resume

  • Medical terminology and knowledge of healthcare benefit plans, including Medicare, Medicaid, and other third party payers
  • Negotiation, building long-term relations with contractor and authorities
  • Attend internal and external training and network opportunities to further industry knowledge
  • Seek out learning opportunities from senior staff within the department
  • Identify non-participating Insurances or Out of Networks plans
  • Communicate clearly and persuasively, both verbally and in writing
10

Skills For Psychiatry Registration Specialist Resume

  • General knowledge of medical terminology and ICD9 coding required
  • On-boarding licensed and non-licensed individuals associated with the USBI broker-dealer
  • Partner with management team to ensure that all resources, training, and information is available to registration coordinators
  • Proactively solve problems and provide timely resolution by identifying the most appropriate course of action to ensure minimal impact to customer satisfaction
  • Initiate ongoing improvements and system enhancements

List of Typical Responsibilities For a Registration Specialist Resume

1

Responsibilities For Patient Registration Specialist Resume

  • Proven experience in Registration or Regulatory Affairs is required; preferably within the medical device sector
  • Intermediate to advanced computer skills. 
  • Experience: One year of office experience, perferably in a medical office environment
  • Collaborating with commercial teams to ensure alignment on prioritisation of regulatory efforts
  • Coordinating with GPS team to define registration/notification priority
  • Operates and assists in the maintenance of all office equipment, to assure efficient performance, as outlined in the training program
2

Responsibilities For Country Registration Specialist Resume

  • Manage the Priority Code process and online tool
  • Create priority code prefixes and maintain master list
  • Demonstrates competent and efficient use of all system applications
  • Experience in a medical clinic/facility (desired)
  • Effective team player at both national and transnational level (Regulatory Teams are typically transnational)
  • Understand and apply label requirements for North America sold goods
  • Ensuring compliant labelling as well as respective documentation in internal and external databases
  • Working knowledge of self-registration system at sites where deployed
3

Responsibilities For Student Registration Specialist Resume

  • Taking full responsibility for all product authorizations related to his/her portfolio and liaise with specialists across the Globe
  • Coordinating the administrative follow-up for his/her product portfolio, respective changes of formulations and origin of manufacture
  • Liaising with Distributors, Affiliates, multiple Smiths Medical sites and Regulatory agencies throughout the regulatory process
  • Scheduling and executing registration/notification submission to meet initiatives timing
  • Commanding knowledge of federal and state regulations, including chemical inventories and product compliance
  • Working knowledge of general medical office procedure
4

Responsibilities For Biocidal Product Registration Specialist Resume

  • Streamlining product registration/notification and approval process
  • Oversee payment processing (invoices, collecting past due payments, reconciling monthly with accounting)
  • Assist GPJ with reviewing email confirmation text, the process for sending them, and help update email text when text has changed
  • Allocate time according to budget provided by project, checking that work has been carried out to specifications and deadlines
  • Understand the Marketing and Sales Dashboards where all registration data is uploaded from registration technology vendor
  • Conducts accurate patient registration process by collecting accurate information
  • Manage relationship with registration company, CVBs or temporary staffing agency
  • Provides all necessary written or verbal communications regarding tasks, incomplete work, problems, and issues to the supervisor in a timely manner
  • Work with registration vendor in setup & testing of attendee, exhibitor, press, delegation sites for shows
5

Responsibilities For Senior Registration Specialist Resume

  • 40 WPM typing, verifiable
  • Thorough understanding of insurance policies and procedures.  
  • Enter demographic/insurance/financial data into Cerner, ensuring accuracy for all
  • Receive and place phone calls to insurance/managed care companies regarding benefit information and authorization
  • Verify billing packets/information to ensure accuracy for
  • Interpret physician orders for appropriate testing or admission
6

Responsibilities For Web Registration Specialist Resume

  • When required transportation of patients to testing areas
  • Help QC data and specific reports and work closely with registration vendors
  • Confirm codes and quantities needed
  • Work closely with each code owner/group
  • Review process with each code owner via webex, how to document and/or 1:1 conversations
  • Manage Cross Charge requests and proper approvals for each request and assign codes. Compile all data needed for post event to cross charge each organization within Oracle
  • Help manage employee registration, LOB approval process, employee guidelines, and the online approval tool within Certain
7

Responsibilities For ED Registration Specialist Resume

  • Work closely with GPJ and RainFocus (registration management and technology vendors) on any registration changes/requests (apply codes to registered attendees, etc.)
  • Assist with finalizing the VISA letter template (external/internal)
  • Employee Management Chain edits – assist with pulling employee data and providing to registration vendor so data can be used within employee registration path and the employee approval tool
  • Contacts the patient/insured regarding high out of pocket, large deductibles or non-covered services prior to the patient’s appointment
  • Oracle Travel employee reservations – work with Housing vendor/Oracle Travel regarding reporting needed and review emails needed for various employee status
  • Verifies benefits and eligibility through payer websites
  • Verifies all insurance registration information to ensure accuracy using on-line remotes, eligibility system or by calling payer/patient directly. Includes group number, billing address, type of contract, employer, co-pay and subscriber information, primary care clinic and/or primary care physicians
  • Work with assigned outpatient clinics on a daily basis to advise clinic staff of patient’s eligibility status, copays to be collected, and necessary waivers to be signed upon arrival
  • Handles patient/Clinic inquiries related to patient registration, and billing/insurance questions
8

Responsibilities For Cancer Center Patient Registration Specialist Resume

  • Maintains patient demographic and insurance records including but not limited to
  • Perform BBP sill/clean-up process with proficiency and accuracy. - Adheres to and fosters acceptable health and safety practices
  • Verifies demographic, insurance, physician information, and enters
  • Verifies all insurance plans for coverage and updates accounts as needed
  • Obtains all necessary signatures on consent forms and financial agreements
  • Answers departmental telephone calls and relays messages to the appropriate staff
9

Responsibilities For Ebanking Product Registration Specialist Resume

  • Obtains referrals/precerts as required by payer
  • Assures that any or all reports and logs are completed accurately and timely
  • Collects co-pays when applicable and accurately records per the department guidelines
  • Respects and adheres to the confidentiality of patients per HIPPA expectations
  • Understands and is involved in departmental Performance Improvement plans and metrics
10

Responsibilities For Psychiatry Registration Specialist Resume

  • Maintains adequate supply of all forms and paper supplies for the department and orders as necessary if applicable
  • Identifies problems/concerns and possible solutions and communicates them to the supervisor
  • Unity Medical Group: Support physicians as necessary
  • Branch registrations, OSJ, Region updates etc
  • Provide support to frontline agents to ensure the attainment of customer satisfaction and performance targets
  • Acquire, compile, and analyze registration data to determine trends, potential areas of concern, and opportunities for improved workforce utilization
  • Coordinate support for registration team technical issues to include involvement of other departments to facilitate issue resolution
  • Perform quality assurance checks on the accuracy of documentation data entry

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