Restaurant Manager Resume Sample
Madyson Tromp
2265 Sophie Hill,
Detroit,
MI
+1 (555) 945 8024
Work Experience
Restaurant Manager
08/2015
-
PRESENT
San Francisco, CA
- Any supervisory experience in Food and Beverage
- Implement company programs and manage the operations of the Restaurant, Room Service, Lounge and any other food and beverage outlets as required to ensure compliance with SOPs and LSOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
- Clearly demonstrated ability to be innovative, creative and able to think outside the box
- Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
- Act as the direct liaison to the Engineering and Housekeeping Departments in regards to maintenance of the property’s functionality and overall look
- Ensure compliance with SOP’s in all outlets
- Ensure the training of employees on SOP’s and technical job tasks
- Previous Point of Sale System (Micros)experience required
- Anticipate our guests’ needs and respond promptly
Franchised Restaurant Manager
09/2011
-
02/2015
Boston, MA
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Develops and updates the Club’s policy and procedure manual
- Accountable for sales, expenses and bottom-line profits
- Partner with store Human Resources office to coordinate all hiring, recruiting, termination and employee relations resolution
- Monitors and documents employee performance, and delivers employee performance appraisals
- Utilize all Macy’s and Food Division systems and tools
- Manages scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction
- Provide ongoing coaching and recognition to increase team’s performance
Asst Restaurant Manager
11/2004
-
04/2011
New York, NY
- Lead and direct the team firmly and fairly applying constant, gentle, pressure to hold standards while directing the overall operation, ensuring proficiency and productivity
- Provide ongoing food, beverage and service seminars to keep information top of mind
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Oversee and manage all FOH areas of the restaurant
- Plans out sections for each meal period in accordance to the team’s abilities and skill sets, based on standards set by the operations manager
- Obtain/maintain alcohol awareness certification and food handler’s permit
Education
University of Rhode Island - Providence Campus
1999 - 2004
Bachelor's Degree in Business Administration
Professional Skills
- Strong organization and time management skills, Strong coaching and mentoring skills
- Good interpersonal skills and self-confident · Good leadership & Negotiation skills · Good Supervisory & Managerial skills
- Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
- Strong financial and computer skills; has experience working with and an understanding of P&L’s and developing and managing budgets
- Excellent organizational skills, including time management and the ability to prioritize multiple responsibilities
- Strong leadership with excellent communication and people management skills
- Outstanding interpersonal skills; ability to effectively communicate with students, staff, and faculty
How to write Restaurant Manager Resume
Restaurant Manager role is responsible for interpersonal, leadership, organizational, restaurant, computer, customer, training, coaching, basic, organization.
To write great resume for restaurant manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Restaurant Manager Resume
The section contact information is important in your restaurant manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Restaurant Manager Resume
The section work experience is an essential part of your restaurant manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous restaurant manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular restaurant manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Restaurant Manager resume experience can include:
- Have good communication skills and interpersonal skills
- Use your leadership skills effectively to encourage and motivate the team
- Promote teamwork and foster a harmonious working climate demonstrating good communication skills and genuine care for your employees
- Strong Organization & foresight skills-scheduling, ordering, inventory, daily operations, etc
- Proven working experience as a Restaurant Manager or relevant experience
- Excellent leadership, training, communication and organizational skills
Education on a Restaurant Manager Resume
Make sure to make education a priority on your restaurant manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your restaurant manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Restaurant Manager Resume
When listing skills on your restaurant manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical restaurant manager skills:
- Possess and display strong communication skills; able to effectively listen to, understand, and respond to Guest and associates questions or requests
- Strong financial management skills, including a good head for numbers and an ability to drive your store location to success
- Strong management and leadership skills, a positive role model, an effective communicator
- Great communication skills, Proven ability to solve problems, strong business acumen to understand financial statements and contributing factors
- Guest services skills, professional presentation and sophisticated communication skills
- Strong coaching and mentoring skills, flexible and adaptable to changing circumstances
List of Typical Experience For a Restaurant Manager Resume
1
Experience For Franchised Restaurant Manager Resume
- Manages all employees to maintain high employment quality standards consistent with the Outback brand including, but not limited to, hiring, development, counseling, promotion, discipline and termination as appropriate
- Customer service skills and problem solving abilities & extremely organized and demonstrates good planning skills
- Experience with creating and executing action plans and are good at prioritizing and organizing your work and the work of others
- Strong wine pairing skills
- Has good interpersonal skills and customer oriented
- Manages the team of bar staff, and Restaurant staff, helping them improve their skills and providing support for career development
- Ensure employees attend training programmes and meetings to constantly improve skills and knowledge
2
Experience For Chinese Restaurant Manager Resume
- Related experience with at least 1 year supervisory experience in leading a F&B team
- Computer skills, Kronos, POS system
- Administrative skills with working knowledge of Excel and restaurant software
- Maintain a presence on the floor and effectively manage service levels
- Pleasant personality with leadership skills
- Five years restaurant experience with two years management experience
- Possess exceptional communication skills and an ability to anticipate guest and employee needs
- Have basic assessment and math skills to estimate wait times for guests
- Ensuring guests are cared for and their experience is always personalised
3
Experience For Asst Restaurant Manager Resume
- Responsible for requisitioning, purchasing and performing inventory. Establishing effective relationships
- Your experience is IKEA retailing alternatively from marketing/activity planning and hospitality industry
- Experience developing, managing and leading a diverse workforce
- Hands-on mechanical troubleshooting/maintenance experience; preferably in a high-speed manufacturing or packaging facility
- Experience hiring and managing restaurant staff
- Experience in hiring and onboarding staff
- Experience in setting and maintaining service standards - Ability to multi-task
4
Experience For Senior Restaurant Manager Resume
- Experience in serving and managing beer, wine and liquor
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc
- Develops, directs and operates the Restaurant including supervising all Restaurant associates
- Responsible for stock security, ordering and checking the correct receipt of goods at time of delivery
- Experience with leading and developing a team and know that the food business is a people business
- Progressive experience managing foodservice or restaurant operations; including full-bar operations within the operations
5
Experience For Hotel & Restaurant Manager Resume
- Consistent experience in managing all services (breakfast, lunch, dinner, room service, banqueting)
- Experience cashiering and balancing end of shift Point of Sales systems such as Micros
- C) experienced in managing store profitability as well as the day-to-day store matters of procurement, staffing, food and customer service
- Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model
- Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs
6
Experience For Bar & Restaurant Manager Resume
- Excellent knowledge of the Dutch and English language in both speaking and writing
- Experience and knowledge of interacting and servicing Premium clientele
- Experience managing financials, P&L and inventory
- Has a good knowledge of Profit and Loss statement as well F&B Marketing
- Catering management experience in an upscale environment
7
Experience For Gerente de Cocina Restaurant Manager Resume
- Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
- Maintain good working relations with all resort departments
- Maintain inventory for future goods, kitchen utensils and cleaning products
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Experience leading others
- Promote effective training of Supervisor to ensure a smooth operation
- International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
8
Experience For the Empress, Restaurant Manager Resume
- Efficient and effective management of the Elysian Brewing restaurant
- Conduct effective shift briefing to ensure all staff is aware of VIP’s, special occasions, daily specials
- Closely monitor guests’ dining experience and service standards and maintain impeccable cleanliness standards
- Six to eight years of upscale fine dining with at least three year of management experience
- Extensive experience in restaurant bar, banquet, kitchen, sales, catering and management required
- Follow and improve standard operating procedures to ensure that all guests are provided with a “Spytastic” experience
9
Experience For Johnny Rockets Restaurant Manager Resume
- Estimate future needs for goods, kitchen utensils and cleaning products
- Provide effective feedback and coaching to associates as needed
- Maintains good energy and positive image to guests and staff during the shift
- Create and maintain an effective staffing plan
- Previous experience opening a new restaurant is highly desired
- Excellent leadership capabilities, including the ability to motivate and inspire your team
10
Experience For Assistant Glass Breakfast Restaurant Manager Resume
- Assists assistant Outlet Managers in the planning and implementation of effective sales and promotional activities to ensure maximum revenue
- Demonstrate understanding of and adherence to the Hotel’s regulations outlined in the employee’s handbook
- Regularly inspect equipment and ensure that they are in good working order
- Create a sound and strong working relationship with all staff and help them to develop to their maximum potential
- Strong multi-tasking ability required to oversee multiple outlets at one time
- Ensures that sales materials are of good quality and ensures that pricing is in line with strategy
List of Typical Skills For a Restaurant Manager Resume
1
Skills For Franchised Restaurant Manager Resume
- Proven leadership skills through past experience as an Outlet Manager
- Excellent decision making & leadership skills
- Posses excellent communication, leadership, organizational and multi-tasking skills
- Strong technical skills (computer, POS, billing, reports, Google Apps, MS Office, etc.)
- Demonstrate experience in creating innovative guest experiences
- Fun/engaging and friendly personality with strong communication skills
- Have hands on management style and strong leadership skills
- Detail-oriented and have strong organizational and communication skills
- Open minded, Self-motivated and service-oriented with excellent communication & interpersonal skills
2
Skills For Chinese Restaurant Manager Resume
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Excellent customer service skills with the ability to speak in front of a group
- Strong people skills (interpersonal, work as a team, build relationships)
- Strong communication and organization skills and the ability to lead and motivate a diverse workforce
- Leadership Skills - Building Effective Teams
3
Skills For Asst Restaurant Manager Resume
- Excellent communication skills, written and oral with proficiency in English and Bahasa Indonesia
- Strong motivational and people skills
- Excellent guest service orientation and communication skills
- Strong leadership, motivational and people skills
- Excellent verbal communication and supervisory skills
- Strong analytical and leadership skills are required as well as the ability to make sound business decisions
- Identifying any developmental needs of your team and coaching, mentoring, or otherwise helping them to improve their knowledge or skills
- Developing bar menus and drink specials and working with staff members on their beverage knowledge and upselling skills
- Working knowledge of organizational methods to function effectively under time constraints and within established deadlines
4
Skills For Senior Restaurant Manager Resume
- Proven work experience overseeing a dining room, checking in with customers and balancing seating capacities
- Effectively manages staffing costs by preparing efficient work schedules in line with legal requirements
- Effectively manages the restaurant by ensuring the following
- Leadership Skills to include; training, development & coaching
- Experience in the hospitality industry, previous experience in scheduling, staffing and management
- Demonstrate your leadership with a hands-on approach and effective communication, engaging and motivating your team through pre-shift briefs
5
Skills For Hotel & Restaurant Manager Resume
- Restaurant experience and 3 years in a supervisory role. Food cost and labor cost management training and experience
- Management experience, outgoing personality, and strong work ethic
- Trains continuously her/his staff (behavior in suggestive selling, service skills, knowledge)
- Team working skills to be able to lead a team and be a part of it
- Proven work experience managing both front and back of the house
- Exceptional guest and associate relations skills
- Innovative - proven experience of genuinely implementing new ideas
- Exceptional communication, interpersonal and networking skills
- Possesses basic math skills (add, subtract, multiply, divide)
6
Skills For Bar & Restaurant Manager Resume
- Guest Service Skillsare necessary to ensure Food and Beverage Operations are led through active stage management ensuring exceptional product and service
- Has problem-solving skills
- Proven Financial, technical and leadership acumen. Evidence of innovation and sound understanding of local market trends
- Able to communicate effectively with staff, clients and managers
- Manage a customer database and utilize effectively to increase REVPAR
- Sets clear personal development targets which focus on behavioral improvements as much as professional / technical skills
7
Skills For Gerente de Cocina Restaurant Manager Resume
- Demonstrated record of leadership experience and positive impact
- 5 Star Customer Service Skills – the ability to monitor, train and implement knowledge and standards
- Supervisory and/or management skills
- Interpersonal and excellent communication skill
- Rich restaurant knowledge and management skills
- Knowledge of computer programs, math skills as well as basic budgetary and inventory capabilities required
- Effectively manages the restaurant in absence of the General Manager
8
Skills For the Empress, Restaurant Manager Resume
- Communication skills for all levels of staff/guests, confident, clear English
- Interpersonal skills to deal with guests and staff issues
- Prior experience as Outlet Manager or Assistant Manager
- Related experience and/or training; or equivalent combination of education and experience
- Strong ability to multi task and readily adapt to shifting priorities
- Acute financial management skills
- Prior experience in manager position
- Computer skills required for Microsoft Word, Excel, restaurant reservation systems, POS systems, inventory systems, and basic office equipment (copiers/fax)
- Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same
9
Skills For Johnny Rockets Restaurant Manager Resume
- Proven work experience as a Restaurant Manager or similar role
- Proven guest service experience as a manager
- Advanced numeracy skills
- Communicate effectively with all internal and external key players
- Effectively Manager a Steak ‘n Shake Shift
- Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service
- Developing a strong, ongoing recruitment and training program for FOH team members
- Managing fine dining or Michelin star restaurant experience
- Handling guest problems and complaints while delivering excellent customer service
10
Skills For Assistant Glass Breakfast Restaurant Manager Resume
- Interviewing and hiring adequate staff to operate the restaurant based on company standards and in compliance with state and federal regulations
- Developing specific goals and plans to prioritize, organize, and accomplish goals
- Conducting crew meetings prior to shift, as needed, to discuss operations procedures and promotions
- Good reading and writing abilities for completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules
- Experience mentoring, coaching and delivering performance reviews
- Knowledge and experience with forecasting, budgeting, labor management, and purchasing
- Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors
List of Typical Responsibilities For a Restaurant Manager Resume
1
Responsibilities For Franchised Restaurant Manager Resume
- Prior restaurant management experience
- Works with direct reports to cross-train and assist in the development of new skills
- To establish a rapport with guests maintaining good customer relationship and assisting to update
- Five years progressive Food & Beverage management experience, including three years directing a multi-unit operation
- Be able to align with our philosophy of creating authentic and unique experiences for our Guests
2
Responsibilities For Chinese Restaurant Manager Resume
- Ensure dining experiences are memorable to encourage repeat Bistro visits
- Experience in Marketing Communications/Public Relation
- Previous beverage management experience
- Experience leading a team of restaurant employees in a fast paced environment
- Maintain a strong presence on the floor
- Develop good relationship with individuals, companies and government institutions
- Demonstrates knowledge of the entire food and drink menu and its preparation
- Food and Beverage experience
- Ensure teamwork between back of house and front of house through effective communication and team engagement
3
Responsibilities For Asst Restaurant Manager Resume
- Provides leadership and demonstrates behavior that is consistent with Hollywood Casino's Core Values and Mission
- Ties operational challenges to strategic direction and the ability to be effective in a large organization
- Food& Beverage/Restaurant experience
- Demonstrate a “service”-attitude
- Creative mindset to connect operational experience with science
- Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing performance evaluations
- Ensuring adequate staffing to cover the business. Deploying staff in an efficient way to ensure all mis-en-place is in place for oncoming shifts
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed in each shift
4
Responsibilities For Senior Restaurant Manager Resume
- Teaching, coaching and providing leadership to the store crew members and ensures that unit goals are achieved
- Improving service by communicating and assisting individuals to understand guest needs,
- Maintaining quality products in accordance with Company standards, providing guidance, feedback and individual coaching when needed
- Managing/rotation of stock and helping to ensure that stations stay stocked during service
- Recruiting, training and educating
- Training and development / Organization and Planning / Team Building / Customer Focus / Accountability
- Establishing and achieve predetermined objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
- Understanding of back of house operations and functions
- Working in a very fast pace environment
5
Responsibilities For Hotel & Restaurant Manager Resume
- Completing weekly payroll and associated audit
- Ordering food and supplies from vendors
- Managing/creation of schedules, vacations, requests for time off and station rotations of line cook, kitchen prep and cashiers
- Organizing schedules of employees and producing a monthly schedule. - Ability to work collaboratively with kitchen management
- Prohibiting sale of liquor to minors
- Constantly walking, standing, bending, eye/hand coordination, handling, wrist motion, smelling and kneeling, hearing, speaking, seeing and reading
- Physical activity including long periods (6-8 hours) of standing, walking, bending, and, scooping
- Have an understanding of working with a bargaining unit and maintaining compliance of the CBA
- Performance management of restaurant team including training, coaching, counseling, recognition and 90-day and annual performance evaluations
6
Responsibilities For Bar & Restaurant Manager Resume
- Responsible for short and long term planning of all Outlets, potentially including the Restaurant , the Lounge, In Room Dining, pool bar
- Responsible for handling guest complaints/comments, and using them for making improvements
- Works closely with the Director of Food & Beverage in overseeing menu design, purchasing, staffing and food prep in all Restaurant operations
- All food & beverage policies, standards, and procedures by training, supervising, and providing follow-up and hands-on management
- Have working knowledge of I.P. ordering system, Aloha system, Time Clock system and Bar liquor dispensing system
- Assist the F&B Director understanding menu planning, estimating F&B cost and implementation
7
Responsibilities For Gerente de Cocina Restaurant Manager Resume
- Responsible for staff management including but not limited to hiring, schedules, performance management, disciplinary actions, training and recognition
- Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching
- All recap forms completed involving daily activity(hourly sales, cy sales, wait time) – turned into accounting in a timely manner
- Safety cleaning and maintenance walk thrus - interior & exterior building inspections
- Micros programming of daily special and pricing
8
Responsibilities For the Empress, Restaurant Manager Resume
- Supports and manages Vines Café, Starbucks, and In-Room Dining outlets while working closely with all Operations department managers
- Short and long term planning of our Vines Café, Starbucks, and In-Room Dining outlets
- Coffee, and roll warming equipment functioning
- Assist with counseling, coaching and development of food and beverage staff
- Assist in training of servers regarding ingredients, kitchen procedures and table service
- Monitor service levels on the dining room floor and adjust staffing levels as needed
- To assist in recruiting and training all Restaurant Colleagues
- To ensure that the team give exemplary hospitality to the guest at all times by taking ownership of the training & development in this
9
Responsibilities For Johnny Rockets Restaurant Manager Resume
- To maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions
- Ensure that the team act upon all up selling opportunities with the Restaurant through encouragement and incentivising
- Work closely with the Executive Chef to ensure synergy between the food, dining and service concept of The Dining Room by West Hotel
- Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
- Manage a large food & beverage team, empowering and inspiring them to be the best in the business
- Maintain strict adherence to the cash handling and banking policies and procedures
10
Responsibilities For Assistant Glass Breakfast Restaurant Manager Resume
- Monitors and maintains all quality control records, to include ensuring quality assurance and loss prevention policies and procedures are being adhered to
- Organize the opening & closing of a seasonal Juice Bar located at the Pool
- Prepare relevant documentation for the purpose of reports, marketing, financial results, booking systems and guest enquiries
- Focus on meeting Omni Service Standards and enhancing current service levels
- Stay on the floor during peak hours, supervising the performance of associates
- Communicate with manager, room chef or executive chef regarding any problems regarding the food or the kitchen
- Occasionally sitting and reaching
- Assists in designing and engineering menus
- Successfully complete all training and make a passing score on all applicable tests
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