Retail Manager Resume Sample
Berry Armstrong
38064 Murray Station,
Boston,
MA
+1 (555) 192 1413
Work Experience
Retail Manager
03/2018
-
PRESENT
Dallas, TX
- Advanced retail management knowledge including operational, front end, back end and sales supervisory experience
- Knowledge of company products both technically and as it applies to customers specific needs (Required)
- Skill in operating personal computer and vaious software packages. (Required)
- Direct reports Sr. Operations Manager, Human Resources Manager, Asset Protection Manager, Sr. Hardlines Manager , Sr. Softlines Manager, ATF Admin Retail Admin Assistant
- To report to the Regional Manager
- To drive Cluster Managers performance
- To monitor and report on stores and competitors sales and activities, and propose/initiate/take actions
Regional Retail Manager
04/2011
-
02/2018
San Francisco, CA
- Area Sales Manager / National Sales Manager / Store Team / Store Management / National Training Manager / Head Office; HR, Commercial and Marketing
- Manage and motivate the retail staff to ensure superior customer service, achievement of sales and service goals and to satisfy customers’ financial needs
- Check damaged merchandise and enter into backoffice system
- Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety
- Cashiers when necessary to expedite the processing of guest’s purchasing
- Reports to Retail Manager
- Integrity - We do the right thing, all the time
Asst Touring Retail Manager
01/2008
-
10/2010
Los Angeles, CA
- Now - We operate with a sense of urgency and discipline
- Cut, weigh, and package products according to customers’ demands
- Support for stores
- Lead and supervise culinary teams of approximately 15 combined employees
- Ensure operation’s level of profitability and client satisfaction
- At least three years supervisory or management experience in a fast paced food service operation
- Chef papers or diploma required
Education
Strayer University - Tampa Westshore Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Demonstrated oral and written English communication skills, including presentation skills
- Strong experience in training, coaching and team development skills
- Strong attention to detail, analytical and problem-solving skills
- Strong communication skills across all levels, including Senior Stakeholders
- Precision, adaptability, organizational skills, an ability to prioritize tasks according to business needs
- Effective communication skills with strong written, oral, and listening capabilities
- Strong Visual Merchandising skills and ability to guide and develop store supervision and front-line team members
How to write Retail Manager Resume
Retail Manager role is responsible for analytical, computer, retail, customer, leadership, microsoft, negotiation, development, excel, organizational.
To write great resume for retail manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Manager Resume
The section contact information is important in your retail manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Manager Resume
The section work experience is an essential part of your retail manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Manager resume experience can include:
- Outstanding leadership, team building, and motivational skills with a high regard for meeting standards and role expectations
- Initiating changes to improve the business, e.g; revising store hours to ensure stores compete effectively in the local market & markdown planning
- Steering and controlling skills
- Forecasting and analytical skills
- Implement Company training programs; monitor staff training in product knowledge, customer service and selling skills
- Drive sales by employing creative and imaginative merchandising skills to devise and implement campaigns and promotions
Education on a Retail Manager Resume
Make sure to make education a priority on your retail manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Manager Resume
When listing skills on your retail manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail manager skills:
- Proficient with Microsoft Outlook and strong computer skills
- Effective employee management skills , including leadership , motivation , communication , and performance feedback
- Strong communication, presentation, negotiation and organizational skills
- Strong interpersonal skills with the ability to lead in a team environment
- Demonstrated commercial management, negotiation and people skills
- Strong leadership skills and high attention to detail
List of Typical Experience For a Retail Manager Resume
1
Experience For Regional Retail Manager Resume
- Work closely with Retail Training teams and ensure the continuous development of the selling skills of store managers and staff
- Native in Japanese and basic reading/writing skills in English
- Support career growth and enhancing skills aligned with First Bank's Leadership Development model
- Work closely with MD, VMD, CRM, Training, and PR teams in order to ensure that brand strategies and image are implemented effectively at the store level
- Building relationships with local and overseas clients; works closely with the CRM and PR department and coordinates effective events
- Capable of developing good working relationships and perform job functions in a positive and professional manner
2
Experience For Senior Retail Manager Resume
- Experience in defining and executing sales strategies, project management
- Consistently demonstrate a customer first mind-set, role modelling the correct behaviours and always looking for opportunities to improve things
- Experience managing compliance programs to ensure adherence to all park and department operational and safety policies and procedures
- Previous commercial marketing experience for licensed consumer products at either a Licensor, Licensee or Retailer
- A natural rapport builder, able to develop strong working relationships across multiple territories
- Agency management experience and/or leadership role in consumer manufacturing/trade industry
- Ensure effective, efficient and consistent ways of working across all retail touch points
3
Experience For Asst Touring Retail Manager Resume
- Lead and motivate your team to the highest standards, ensuring they deliver legendary customer experience consistently
- Good understanding of brand values
- Effective commercial management of the store, developing sales forecasts, positive solutions and documented action plans to maximise store profit
- Management/supervisory experience
- Establish strong professional relationships with physicians and practice staff
- Builds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy team members
- Maintain active leadership presence on the sales floor to demonstrate, assist, and coach sales associates through the sale
4
Experience For Area Retail Manager Resume
- Create and promote an effective team environment for both staff and guests
- Keeping abreast of the leasing activity, centre marketing, client reporting and tenant relationship management
- Ensuring all team members are trained in resolving guest concerns, upselling and overall customer service
- Taking a proactive approach for your stores results, focusing on solutions and identifying any barriers to success
- Ensuring administrative work, including scheduling and payroll, is accurate and up-to-date
- Delivering industry leading sales targets by fully maximising all opportunities
- Monitoring and reviewing results and evolving processes accordingly
- Analyzing and interpreting retail trends to facilitate planning
- Analyzing and implementing Logitech’s sales and marketing strategies
5
Experience For Specialty Retail Manager Resume
- Analysing and interpreting commercial data and feeding back information on product performance
- Supervising and coaching Sales supervisor; Alignment of education program & motivation for BA Mystery shopping twice a year
- Coaching and mentoring employees
- Forecasting, allocation and management of retail marketing budgets across multiple markets
- Ensuring the team are following all profit protection and loss prevention policies
- Optimising service provided by team and self, leading by example, to increase customer conversion and average spend from each visitor
- Ensuring the store is merchandised to the highest standard and developing awareness of presentation standards in the team
- Leading and engaging with staff to achieve the highest possible levels of sales performance
- Managing the content and frequency of staff training strategically, to ensure the team is fully equipped to care for visitor needs
6
Experience For Mac-retail Manager Resume
- Willing to invest time and effort into learning about Jon-Don's products
- Managing the centre budget in partnership with the Centre Manager
- Mentoring a team to achieve success and positive outcomes for our retailers
- Willing to invest the time necessary to achieve goals
- Providing superior customer service to ensure that all centre staff provide the same service standards
- Training of Broker Supervisors and Sales reps
- Setting direction in daily briefings to keep all members of the team fully aware of all activity within the department and wider business
- Adhering to all H&S policies and procedures to ensure a safe environment for all visitors and staff
- Lifting of heavy objects (30-50 lbs.) on a semi-regular basis
7
Experience For Associate Retail Manager Resume
- Understanding the needs of the business in an organized and structured manner
- Provides feedback to employees regarding performance levels by monitoring and analyzing reports and providing a monthly performance profile
- Lead the Merchandise Sales Staff by actively selling in the Main Kiosk where possible; excelling in Guest Service and driving sales
- Works with the team to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of HR policies
- Hire, train and manage Retail Leadership Team and supporting staff, with an emphasis on continued training encouraging professional growth and retention
- Maintain accurate records including sales, stock, cash movement, staffing hours and all relevant paperwork. Maintaining an accurate POS system
8
Experience For National Retail Manager Resume
- Participate in the hiring, training, and evaluating of all sales/support staff
- Assume the role of counseling, coaching, disciplining, regular evaluations and inventory in a timely fashion
- Ensures compliance with attendance and timekeeping, grooming and merchandising standards
- Frequent stretching, reaching and bending
- Target setting by counter by BA; incentive commission calculation planning; keeping within budget
- Standardization of standing operating procedures related to FANS expense management and operations for assigned areas
- Regular review of agreed retail KPI’s, suggesting improvements and seizing opportunities
- Manages ongoing relationships with third-party vendors, developing and
9
Experience For Market Retail Manager Resume
- Directly supervise two or more employees with responsibility for hiring, coaching, performance management and reviews
- Co-ordination with Marketing and PR on event planning and execution
- Train and Observe Merchandise Staff during selling periods and provide constructive feedback on their performance on a consistent basis
- Responsible for selecting and training Team Members
- Passionate about selling and motivating others
- Conduct monthly coaching sessions to communicate objectives, set goals and follow up on progress according to the company’s business programs
10
Experience For Touring Retail Manager Resume
- Analysis of the systems and decision making for best practices concerning Suddenlink technologies
- To assist in handling sales and providing customer service
- Responsible for training, coaching and adherence to any service related programs and initiatives
- Responsible for organizing key meetings for film property presentations with retailers and collaborating with licensees, theatrical and DVD teams
- Assist in handling sales and providing customer service
- Collect and approve master toy distributor marketing plans, working together to execute and enhance campaigns
- Pan-EMEA coordination for retail best practices, EMEA launch of new products (monetization, messaging, category positioning)
- An engaging and inspiring presenter
- Provide support the Retail Team by providing syndicated, internal and POS data exception reporting
List of Typical Skills For a Retail Manager Resume
1
Skills For Regional Retail Manager Resume
- Articulate, with strong presentation and written communication skills
- Strong Analytical skills to recognize opportunities
- Strong leadership, communication skills, adaptable and agile individual
- Strong organizational skills and ability to manage multiple operations simultaneously
- Knowledge and experience in sporting goods with a focus on technical outdoor products including Archery, Hunting, Firearms and Fishing
2
Skills For Senior Retail Manager Resume
- Lead and manage a high performing store teams, ensuring the employee experience is in line with brand strategies and drives the customer experience
- Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
- Listening and communication skills
- Experience of prioritizing tasks in a fast-paced, diverse, and changeable environment
- Fully understand retail buying calendars, seasonal lead-times and decision influencers to effectively EMEA team retail strategy
3
Skills For Asst Touring Retail Manager Resume
- High sensitivity to customers experience and loyalty/ a real passion for providing excellent customer service
- Develops Talent and Capabilities- Identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
- Extraordinary verbal and written communications skills
- Event-retail experience strongly desired
- Intermediate Project Management, business analysis, and vendor management skills
- Communicate effectively across all functional areas of the customer organization; and
- Use hands to operate controls, use tools to prepare products, and operate foot controls in a timely manner
- Relevant tertiary qualifications or demonstrated equivalent professional experience and a thorough knowledge of all aspects of retail business management
- The Retail Team function effectively as the conduit between both the content Partners and the retailers
4
Skills For Area Retail Manager Resume
- Proven business development/consumer sales experience
- Proven Experience in Tour and/or Theatre/Event Environment
- Four (4) to six (6) years of business experience which includes at least two (2) – four (4) years of supervisory experience
- Two to three years of quick service / fast food experience with at least one year of supervisor/management experience
- Learn how to manage a store effectively budget and P&L
- Manages cross-functional projects effectively
- Work with Tour Retail Manager to setup and break down all kiosks, visual displays and office operations in each tour market effectively and efficiently
5
Skills For Specialty Retail Manager Resume
- Effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area
- Effectively service assigned accounts
- Effectively implement the retail strategy in each of the key focus channels
- Experience with direct financial accountability, including P&L, inventory and merchandising planning
- Drive the in country’s stores opening, including validating store locations, design and operation process
- Partner with the Marketing Department to design appealing and effective local marketing plans
- Demonstrated success in building and managing relationships
6
Skills For Mac-retail Manager Resume
- Co-Define (with Sales & Marketing) effective co-marketing plans per account, in line with the campaign calendar, in order to drive set activation targets
- Experience in automotive, automotive parts, trucking and trucking parts
- Consistently demonstrate a customer first mind-set, role modelling the correct behaviors and always looking for opportunities to improve and drive efficiencies
- Develop business, adapting policies and way of working to improve turnover, profitability, client experience as well as financial optimization
- Strong understanding of the aesthetic marketplace including device and competitive brands
- Prioritize and drive improvements in operational processes and supporting technology
- Multi-tasker, can manage competing priorities
7
Skills For Associate Retail Manager Resume
- Specialty retail background with experience in merchandising softlines and hardlines
- Effective communication and partnership with Inside Sales team to ensure inventory profiles are maintained with sufficient stocking orders
- Practices effective cost control procedures for all operating, maintenance and supply costs
- Create scheduling for store associates within your area and collaborate with manager to execute store plans and priorities
- Agency management experience and/or leadership role in consumer manufacturing/trade industry required
- Analytical experience including Nielsen and Retail Link
- Demonstrate people management including employee relations
- Experience as a STORE MANAGER in a retail/apparel setting
- Visual merchandising experience required
8
Skills For National Retail Manager Resume
- Experience as a STORE MANAGER in a retail/apparel setting
- Visual merchandising experience required
- Comprehensive experience and understanding of Italy’s consumer products landscape
- Experience in directing the work of hourly associates
- Retail marketing/account management experience
- LatAm experience and understanding of the Consumer Products retail landscape
- Strategic thinking & advanced analytical skill
9
Skills For Market Retail Manager Resume
- Team Management: coaching & motivation skill
- Able to demonstrate financial awareness and a profitable mind-set, continuously thinking of ways to drive sales, manage costs and add value
- Interpret Mystery Shopper and NPS results together with CRM data to propose/decide on ongoing strategy and actions to improve customer experience
- Define, validate and follow up on stores’ business plans, selling guidelines and financial performance
- Lead, guide, and support the staff in creatively individualizing the customer experience
- Experience selling in cosmetic dermatology or plastic surgery practices
- Comprehensive experience and understanding of Benelux s consumer products landscape
- Previous experience with PeopleSoft Time & Labor
- Experience in the Luxury retail industry
10
Skills For Touring Retail Manager Resume
- Proven ability to adapt style to suit customers’ needs
- 1-5 years sales experience
- 1-5 years retail management experience
- Recent inside/retail sales experience
- Upervisory/leadership experience
- Ales administration, distribution and customer service experience
- Analytical and sales oriented – able to craft a strategic sell-in based on demonstrated profitability and productivity measures
List of Typical Responsibilities For a Retail Manager Resume
1
Responsibilities For Regional Retail Manager Resume
- Strong communication skills to maintain a good relationship with both store and office staff
- Strong ecommerce skills; upload of product, creation of promotional calendar and fulfillment of product
- Work closely with the Retail Director and HR teams to effectively recruit and make effective placements of staff
- Strong negotiations and Key Account management skills
- Excellent communication skills. The ability to provide direct, clear, and concise verbal and written communication
- Good instincts and analytical skills with a common sense based, "hands on" leadership style
- Effectively communicate with all management to inform and resolve issues
- Respect and appreciate the skills and talents of all departments to better the company as a whole
2
Responsibilities For Senior Retail Manager Resume
- Ensure all employees are effectively developed and coached to achieve overall success
- Proven track record of solid relationships at all organizational levels, both internal and external
- Effectively communicate with management teams to inform and resolve issues
- Experience in planning and organising stock levels with attention to detail and accuracy
- Cultivate a strong, and positive, working relationship with local hotel property management and staff
- A good understanding of Microsoft Excel, Word and Powerpoint
- Leadership experience in engaging and influence local countries’ team
3
Responsibilities For Asst Touring Retail Manager Resume
- Leadership experience in a Retail setting preferably in a theme park environment
- Interface with market head office (or Zegna HQ where appropriate) to propose/challenge/stimulate activities to continuously improve customer experience
- Team management experience as a manager to lead a team
- Analytical skill to improve KPIs for the department and proficient in Excel
- Negotiation skill to work with relevant partners
4
Responsibilities For Area Retail Manager Resume
- Expresses clearly expectations and priorities
- Product sensitivity and a strong market and fashion trends knowledge
- Help create and promote an effective team environment for both staff and guests
- Work in conjunction with all positions to ensure effective execution
- Develop an effective partnership with accounts
- “Think consumer first”, Consumer Experience at the heart of Retail
- Lead and develop the store team, through regular feedback and challenge through effective coaching to enable the team to be the best they can be
- A strong interest and passion for Balenciaga
5
Responsibilities For Specialty Retail Manager Resume
- Ensures optimum employee and customer experience
- Professional appearance, attire and demeanor; strong hospitality orientation
- Demonstrated ability to maintain consistent and regular attendance
- Supervisory experience in a fast paced food service environment
- Management (team lead/supervisor) experience – preferably 2 year
- Excellent knowledge of customer service techniques and current service standards
6
Responsibilities For Mac-retail Manager Resume
- Good sense and high interest on beauty, especially make-up and skincare, with deep knowledge of local retail dynamics and environment
- Two (2) to four (4) years of operational experience in the retail or hospitality industry at the management level
- Retail / restaurant/ customer service management experience
- Entrepreneurial mentality with experience in a sales focused environment
- Enjoy a strong competitive salary and a comprehensive benefits package including three weeks of paid vacation
- Previous retail experience required
7
Responsibilities For Associate Retail Manager Resume
- Retail set-up and retail stores deployment experiences
- Ales, retail, or customer service experience
- Wields effective tactics for persuasion
- Conduct, lead, and manage daily operations and guest service experiences for the retail shops
- Proactively looks beyond problems to develop solutions that maximize effectiveness of the department
- Strong analytical capabilities, Excel and PowerPoint proficiency
- A college diploma or equivalent retail experience
- Five years’ management experience in a retail environment
- Relevant experience in retail operations management
8
Responsibilities For National Retail Manager Resume
- Build strong relationships with retailers & shop staff counterparts
- Proven track record of successfully managing sales growth and carrier penetration
- Drive interaction between our team members and visitors, to improve customer experience and satisfaction in line with key performance indicator (KPI) targets
- Visible leadership presence on the shop floor, to ensure world class visitor experience is delivered
- Recent inside/retail sales experience
- Upervisory/leadership/management experience
- Retail experience
9
Responsibilities For Market Retail Manager Resume
- Oversees operational and sales responsibilities that influence the customers experience
- Display good judgment/ lead by example
- Develops policies and procedures for all store operations. Ensures consistency and effectiveness of policies and procedures
- Identifying, selling and onboarding new dealers that meet the criteria of the Motorcycle division
- Understanding of the importance of ensuring that hygiene, health & safety and Standard Operating Procedures (SOP’s) are adhered to by team
- Hiring/ training seasonal staff
10
Responsibilities For Touring Retail Manager Resume
- Defining business cases and related KPI’s for all planned, account retail execution plans
- Hiring/termination of Retail supervisors and employees
- Working in a real beauty business with wide exposure to the best-class international creativities and resources to gain profound expertise in beauty industry
- Running the retail department
- Working with Point of Sales systems and Stock Management systems
- Defining the brand strategy to open ‘stand alone’ boutiques & activations
- Working high volume high revenue Retail businesses
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