Retail Pharmacy Technician Resume Sample
Work Experience
- Dispense new and refill medication prescriptions including expediting STAT orders. Observing all legal and procedural steps to ensure final check by a pharmacist before release of the drug to customers (walk-in, inpatient/outpatient, employees)
- Transport and transact medication (inside and outside of pharmacy) orders to each customer (unit floors, nursing station, patient rooms, walk-in, employees), as required. (up to 75%)
- Assist with stocking and putting up of the drug order as required
- Assist with obtaining needed drugs through daily wholesaler orders, borrowing, initiating delivery services, etc
- Under the supervision of a pharmacist, picks and affixes labels to packages of prepackaged and unit dose drugs in accordance with the dispensing order. Prepares and affixes shipping labels to the individual patient shipping containers
- Answers external phone calls pertinent to department assignment
- Assembles and packages medications, supplies and equipment in appropriate shipping containers
- Assists with maintaining accurate inventory through pulling expirations
- Communicates and coordinates internally with customer service, billing, pharmacy, and shipping departments to move patient orders through the system and meet the promised delivery date
- Communicates by phone and fax as necessary with patient, physician office, and insurance to make sure pharmacy has most updated prescription and prior authorization information on file
- Creates pre-packages supply items
- Maintains necessary licensure needed for pharmacy technicians
- Maintains the pharmacy department according to state and federal regulations
- Picks supplies and equipment for patient orders as indicated on the delivery ticket
- Prepares delivery tickets including prescription and supply items as necessary
- Prints delivery tickets, collates and triages delivery tickets according to excursion data
- Receives and processes data entry of new and refill prescriptions in the pharmacy computer system
- Recognizes and identifies various classifications of medications, dosage form and routes of administration
- Verifies prescription elements are present on all prescriptions
- Assist Pharmacist in all phases of the medication distribution process
- Assist in filling medication orders
- Check received drug shipments against invoice
Education
Professional Skills
- Excellent customer service skills, proficient in the English language, good attention to detail, ability to multitask
- Strong medical terminology and basic math skills
- Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting
- Basic mathematical skills including division, multiplication, fractions, decimals, percentages and the metric system are required
- Responds efficiently to formulary and medication assistance program inquiries and prioritizes efforts to address needs effectively and safely
- 6 months experience working as a technician in a retail or hospital pharmacy
- Previous experience as a retail pharmacy technician is required
How to write Retail Pharmacy Technician Resume
Retail Pharmacy Technician role is responsible for reliability, basic, retail, credit, training, database, printing, security, shipping, reporting.
To write great resume for retail pharmacy technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Pharmacy Technician Resume
The section contact information is important in your retail pharmacy technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Pharmacy Technician Resume
The section work experience is an essential part of your retail pharmacy technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail pharmacy technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail pharmacy technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Pharmacy Technician resume experience can include:
- Receiving, checking, and storing of incoming shipments
- Reading and transcribing orders, gathering materials to send medications for patients
- Utilizing computer for order entry, patient profiles, and label printing
- Transporting medications and supplies
- Dispense new and refill medication prescriptions including expediting STAT orders. Observing all
- Assist the Pharmacist with preparing, filling and dispensing medications
Education on a Retail Pharmacy Technician Resume
Make sure to make education a priority on your retail pharmacy technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail pharmacy technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Pharmacy Technician Resume
When listing skills on your retail pharmacy technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail pharmacy technician skills:
- Provides good customer service to patients by being attentive and quick to respond at pharmacy window and follows through on problems
- Retail pharmacy work experience
- One year retail or outpatient pharmacy experience
- Operate a Point of Sale system
- Pharmacy technician experience and knowledgeable of data entry and insurance adjudications
- Prioritize workload so that all patients are serviced in a timely manner
List of Typical Experience For a Retail Pharmacy Technician Resume
Experience For Pharmacy Technician Ssc Pharmacy Retail Resume
- Investigates and resolves prescription issues and communicates directly with patients providing clarification on directions for prescriptions
- Stock Pharmacy medication and supplies
- Facilitate pick up of medication from other pharmacies
- Place daily order to drug wholesaler
- CPhT Certification (or ability to achieve within 6 months of hire)
Experience For Retail / Admixture Pharmacy Technician Resume
- Prep for the day; set up totes
- Checks all orders for completeness of information
- Under a professional's supervision, admixes drugs as ordered by physician in an accurate and timely manner as per department guidelines, and preparing all drugs within OSHA guidelines and interoffice guidelines
- Calculates correct dosage volumes, converting between metric and apothecary equivalents. Maintains indigent patient drug program as needed
- Counts controlled drugs weekly and maintain records. Maintains current drug information and MSDS sheets. Properly disposes all materials used when mixing chemo or non-chemo IVs
- Cleans hood daily as stated in policy and procedures. Logs and dates all drugs that are being used
- Maintains proper control documentation of medications, including lot numbers and all other quality assurance activities
Experience For Pharmacy Technician PRN Retail Pharmacy Resume
- Checks drugs monthly for outdates. Keeps accurate temperature logs. Keeps accurate logs on all protocol drugs and patient assistance drugs
- Complete inventory control of medications. Orders supplies and medications. Receives and shelves medications. Ensures that standard drug supplies are in adequate supply in all departments
- Prepares labels. Files and prepares billing. Thorough understanding of department automation, data entry and report generation
- Renews routine/maintenance medication requests (telephonic, fax, Patient site, E- prescription queue) for patients. Manages the administrative responsibilities for faxing, filing, mailing, and documenting status in medical record of non-electronically routable prescriptions
- Assists with the BIDMC transition of care program
Experience For Pharmacy Technician Retail / Outpatient Resume
- Assists with medication reconciliations
- Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring and labeling prescriptions
- Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests, and entering and calculating complex prescriptions such as compounds and injectables
- Respond to internal and external customer questions and concerns in a professional and customer-focused manner
- Handle cash register transactions quickly and accurately
- Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest
Experience For Supervisor Pharmacy Technician Retail Resume
- Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies and Fairview Policy
- Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate
- Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition on a daily basis
- Ensure each product has a POS shelf label
- Record invoices in department inventory control/invoice records
- Maintain stock of inventory in assigned areas
- Process recalls and returns when necessary
Experience For Pharmacy Technician, Retail Resume
- Runs specific areas of pharmacy operations including Point of Sale (POS), working independently as assigned, assists in maintaining pharmacy stock and ensures no expired medications are in the clinic, by following the inventory control process
- Prepares, packages, and labels medication in an accurate and efficient manner
- Compound specialty medications
- Process expired prescriptions
- PTCB, EXCPT Certified
List of Typical Skills For a Retail Pharmacy Technician Resume
Skills For Pharmacy Technician Ssc Pharmacy Retail Resume
- Operate handheld inventory device and participate in periodic inventories. Process and track returns to reverse distributor
- Related work experience required in Healthcare or Retail Pharmacy
- Knowledge of prior-authorization workflows, payer relations, prescription claims adjudication, and general reimbursement procedures
- Develop strong relationships with diverse groups of professionals (physicians, nurses, administration, etc
- Level of Experience
- Bring questionable practices and behaviors to the attention of the supervisor Pharmacist
- Assist with obtaining needed drugs through daily wholesaler orders, borrowing, initiating
Skills For Retail / Admixture Pharmacy Technician Resume
- Comfortable billing pharmacy third-party claims and handling submission errors
- Prepare medication orders by compounding or admixing medications under supervision of a registered pharmacist
- Enters prescription orders into pharmacy system, including billing prescriptions appropriately and accurately
- Data entry, adjudication, knowledge of billing methods and ability to discern billing for Medicare for vaccinations etc
- Answers phone calls in a polite manner and process any request for missing meds, drug
Skills For Pharmacy Technician PRN Retail Pharmacy Resume
- Interest to learn in a growing pharmacy
- Work under direct supervision of a pharmacist in providing service to patients
- Assist with customer service, including the cash register and telephones
- Assist with billing, cash management
- Inventories and restocking pharmacy work areas
- Checks all orders for insurance approval before admixing
- Receive, unpack, and check incoming stock against invoices and place into inventory
Skills For Pharmacy Technician Retail / Outpatient Resume
- Help in the maintenance of pharmacy billing records
- Uses proper aseptic technique in preparing pharmacy products accurately and efficiently
- Insurance billing knowledge
- PTCB or ChPT Certification is required
- Knowledge of drug names, generic and trade, drug strengths, and dosage forms
- Knowledge of computer operations and insurance systems
- PTCB or ExCPT Certification is required
- Pharmacy Technician Certification is required
Skills For Supervisor Pharmacy Technician Retail Resume
- National Pharmacy Technician certification (PTCB or ExCPT)
- Certified as a Washington State Pharmacy Technician
- Perform basic pharmaceutical calculations
- Communicate with other health care professionals, and the public in a polite and appropriate manner
- Familiar with the generic names of drugs along with their basic indication
- Current or pending registration by the Minnesota Board of Pharmacy, and if first registered on/after 1/1/2013, completion of a MNBOP approved employer based or vocational/technical training program
Skills For Pharmacy Technician, Retail Resume
- Graduation from Washington Board of Pharmacy accredited pharmacy technician training program, or equivalent
- Current Washington State Pharmacy Technician Certification
- Massachusetts state registration as a Pharmacy Technician is required
- Pharmacy Technician Certification Board (PTCB) Certification is required
- Enter and verify insurance information
- Distribute medication carts and IV’s via rounds
- Offer the medical staff such as RN’s and Physicians the option of speaking to the Pharmacist regarding education and counseling on optimal use of medications
Skills For Retail Pharmacy Technician Hospital Outpatient Pharmacy Resume
- Main Exhibit team work at all times. Assist with any job when asked with positive attitude and
- Certified as a Washington State Pharmacy Technician from an accredited technical institute
- Receive written prescription or refill requests and verify that information is complete and accurate
- Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite
- Identify and trouble-shoot problematic issues., Pharmacy technician experience in prescription entry, picking, labeling and preparing medication orders for pharmacist verification
- Prepares and packages medications for dispensing.. Retrieves, counts, measures, and compounds drugs under the direction of the Pharmacist. Applies labels to packaged medication for Pharmacist review
- Performs inventory control of drugs and pharmacy supplies for the pharmacy department. Conducts inventory checks to help ensure stock does not fall below required levels, confirms items are properly stored, and reviews expiration dates to rotate or retrieve items according to their date
- Assist the Pharmacist in dispensing prescriptions. Process both new and refill prescriptions
Skills For Retail Pharmacy Technician Resume
- Obtain all required customer and/or insurance information and enter into pharmacy software
- Maintain knowledge base of brand and generic drug names as well as dosage forms
- Count and label products as assigned. Compound oral and topical medications
- Screen telephone calls and answer inquiries within scope of own position responsibilities
- Obtain refill authorizations by communicating effectively with prescribers. Communicate with insurance carriers to resolve rejected claims. Compound oral and topical medications
- Verify, at point of sale, that customer receives correct prescription(s)
- Demonstrate a thorough knowledge of the QS system. Input all required information to create and update patient profiles. Maintain POS product database. Resolve routine problems relating to QS. Generate, maintain and file all required reports. Research and resolve third-party rejections. Process vendor and distribution center orders and returns
- Effectively operate all equipment within the department including the point-of-sale device. Accurately process all sales including check and credit card transactions. Complete cash register count down at end of shift and reconcile discrepancies
- Reorder required stock from wholesaler, vendors or storeroom to maintain stock levels. Receive orders, apply appropriate budget codes and process returns. Follow-up on backorders. Rotate and maintain stock
Skills For Pharmacy Technician Ssc Pharmacy Retail Resume
- Follow all departmental policies regarding prescription dispensing, record keeping and accountability
- Become familiar with the general laws and regulations governing the dispensing of prescriptions
- Process all invoices and purchase orders in accordance with established accounting procedures
- Maintain awareness of security processes, loss prevention techniques, causes and prevention of shrink and recognizes suspicious behavior
- Take steps to remain current regarding industry trends. Maintain awareness of pharmacy culture including developments in the community and pharmaceutical fields that relate to job responsibilities and integrate them into own practice
Skills For Retail / Admixture Pharmacy Technician Resume
- Complete required or assigned continuing education including CCHC mandatory education
- Assists in processing returned drugs and recycle/dispose per procedure
- Re-orders medication and stocks them when received. Checks packing list for accuracy
- Prepares prescription orders accurately and efficiently in a timely manner, under the supervision of a pharmacist
- Packages materials and products manually
- Prepare courier deliveries or UPS orders
- Keep pharmacy clean and organized