Retail Store Manager Resume Sample
Monique Rogahn
1691 Stoltenberg Valleys,
San Francisco,
CA
+1 (555) 253 9602
Work Experience
Retail Store Manager
11/2017
-
PRESENT
Houston, TX
- Responsible for setting store goals, managing partners, and upholding the Teavana mission statement
- Articulates and communicates to partners clear expectations with key responsibilities and practices to ensure a sound operation base. Clearly communicates with the area manager and responds in a timely manner to all corporate communications
- Drives sales and implementation of company programs by developing action plans and directly motivating and instructing the store team to implement operational and organizational objectives
- Plans, identifies, communicates, and delegates appropriate responsibilities and challenges the partners to exceed expectations through timely follow up
- Proactively identifies problems, demonstrates calm exterior during periods of uncertainty, high pressure or change, has the ability to make difficult decisions on the spot, and coaches management staff to do the same
- Manages with integrity, honesty, and knowledge that promote the culture, values and mission of Teavana while recognizing and respecting the differences in partners
- Provides coaching and direction to the store team to take action and to achieve sales and operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
- Understands local market and works with Area Manager to determine business growth opportunities
Assistant Retail Store Manager
12/2011
-
09/2017
Philadelphia, PA
- Achieve high levels of sales performance and results
- Recruit and hire top talent to meet the store and company needs
- Provide feedback through ongoing training, coaching, counseling, assessments and setting challenging goals to improve employee performance through effective use of development plans
- Manage all employees in execution of daily tasks and to maximize sales
- Manage all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance
- Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability and manage payroll matrix
- Monitor and review inventory levels and paperwork in order to ensure accuracy of store inventory
- Ensure that proper channels of communication exist between the store, supervisors and corporate partners
Retail Store Manager Outlet
04/2007
-
07/2011
Detroit, MI
- Oversee compliance of Sales Associates, Sales Leads and Assistant Store Managers with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store
- Help solve problems that affect the store's service, efficiency and productivity
- Retail sales experience within a specialty environment
- Develop and train staff, build relationships and utilize skills of staff most appropriately
- Be on your feet most of the day or moving on the sales floor or stock room. Physical activities include bending, kneeling, lifting, climbing, carrying, walking and/or reaching on a frequent basis
- Ensure efficient day-to-day operation of the store
- Uphold DICK'S Sporting Goods standards for merchandise presentation
Education
American InterContinental University - Atlanta
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent skills in the areas of leadership, coaching, mentoring, motivating and communicating consistently. Very strong interpersonal skills
- Excellent verbal and written communication skills Strong computer skills including inventory software
- Excellent verbal and written communication skills Strong computer skills
- Demonstrated English communication skills, including presentation skills
- Strong interpersonal, managerial and leadership skills required, strong focus on accountability and internal client service orientation
- Supervisory skills and team building skills
- Basic math skills, English skills
How to write Retail Store Manager Resume
Retail Store Manager role is responsible for customer, selling, computer, leadership, interpersonal, training, store, software, performance, coaching.
To write great resume for retail store manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Store Manager Resume
The section contact information is important in your retail store manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Store Manager Resume
The section work experience is an essential part of your retail store manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail store manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail store manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Store Manager resume experience can include:
- Strong computer skills, including inventory software
- Strong organizational and planning skills with the ability to multi-task, problem-solve and act independently
- Excellent communications skills, orally and in writing
- Strong verbal selling skills
- Strong verbal selling skills.
- Strong organizational, operational, and planning skills in a customer service and sales focused environment
Education on a Retail Store Manager Resume
Make sure to make education a priority on your retail store manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail store manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Store Manager Resume
When listing skills on your retail store manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail store manager skills:
- Solid time management skills and ability to focus and prioritize
- Demonstrated math, reading & writing skills
- Strong planning, organization skills
- Excellent coaching and consultative skills
- Multi task in a fast paced environment; Proven problem solving skills
- Demonstrate a strong understanding of the competitive retail environment in which Nespresso operates
List of Typical Experience For a Retail Store Manager Resume
1
Experience For Assistant Retail Store Manager Resume
- Demonstrated ability to effectively lead, direct, and train others in a retail setting
- Manage store initiatives with excellent project management skills
- Strong interpersonal relations & communication skills
- Effectively communicate objectives and priorities to the team
- Spend time coaching Assistant Store Managers, identifying skills and opportunities for development; provide advice and guidance on staff issues when needed
- Deliver on-going coaching and counseling, creating succession plans, and effectively managing performance and corrective action processes
2
Experience For Retail Store Manager North Georgia 119 Resume
- Prior professional experience in retail/customer service required
- Plans, communicates and controls staffing schedule to ensure effective staffing according to the needs of the store
- Experience in people management including coaching, motivation and
- Experience developing direct reports required Full availability to work all shifts including days, nights, weekends and holidays
- Previous merchandizing/marketing experience
- Previous merchandising/marketing experience
- Personal experience in using recreational, consumer electronics, cellular/wireless distribution, fitness or marine products
- A strong attention to detail in all aspects of store management from execution of brand to ensuring data accuracy
- Oversee scheduling for store associates and manages the execution of store plans and priorities
3
Experience For Retail Store Manager Outlet Resume
- Demonstrates/Sells products to customers, explaining benefits, features, prices, quality,
- We’re also looking for someone who’s had past retail management experience
- Demonstrates high quality service techniques and philosophy, including customer service, problem/complaint resolution
- Demonstrated critical leadership behaviors of being strategic and innovative
- Experience managing P&L statements/budgets
- · Experience managing P&L statements/budgets
- · Valid Driver’s License with driving record that meets Cox standards
- Proven knowledge & understanding of FSMA, GMP, HACCP, SOP
- Previous experience working with a bargained for employee population
4
Experience For Retail Store Manager Woodstock Resume
- Strong decision-making ability and sense of responsibility
- Strong ability to identify underlying principles of quantitative and qualitative information and translate information into action
- HR experience working with various internal client groups and levels within a Retail organization
- Experience in leading sales and operations in a retail store required
- Adhere to IQOS Good Conversion Practices and Global Talking Points
- Educate your team on what it really means to deliver a customer experience – then empowering them to do so
- Excellent benefits including medical, dental, vision, and life insurances, store discount, sample products, 401(k), and paid time off
- Previous experience supervising 10 or more employees
- Previous experience working in a retail sales environment
5
Experience For Teavana Retail Store Manager Resume
- Experience supervising 10 or more employees
- Management experience in specialty retail and/or multi-unit retail business environment
- Ensure high level of customer satisfaction through excellent customer service
- O EXPERIENCE and/or EDUCATION
- Ensures the customer is engaged, and delighted with their Naples Soap experience
- Propose innovative ideas to increase market share. Create, develop and execute activities and experiences for customers at stores
6
Experience For Retail Store Manager North Bend 0488 Resume
- Ensure high levels of customer satisfaction through excellent service
- Strong customer focus, ability to develop vendor & client relationships, market knowledge, results driven
- Experience wtih POS systems and Microsoft Office applications necessary
- Works with the Multi-Store Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
- Strong Snowsport industry knowledge - required
7
Experience For Asst Retail Store Manager Resume
- Effective management of the store inventory including accurate counts, inventory control, overstocking and conducting periodic inventories
- Strong leadership traits - the ability to inspire others to achieve sales goals
- Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness and profitability
- Entry level position looking for at least 3 years experience
- Proven track record in sales, customer service, operations and merchandising
- Entry level position looking for at least 3 years experience. Up to $45k
- Practice effective cost control procedures for all operating, maintenance, and supply costs and is compliant with all Corporate Retail SOP Policies
- One who displays a strong understanding and commitment of GNC's Vision and Values
- Provides and models excellent customer service and relationship building behaviors to drive customer loyalty
8
Experience For Seasonal Retail Store Manager Resume
- Ensures team communication; reinforcing Advisors at every level are focused and accountable to the customer experience
- Retail supervisory or management experience
- Understand and build solid relationships with all customers
- Represents department goals with other QVC departments to efficiently move sample sale goods through the sample sale warehouse system
- Explore your customers' needs and demonstrate products
- Collaborate tightly with Merchandising, Operations and your peer to deliver high results and customer experience focused sales process
- Collaborate with other Store managers to ensure our experiences and sales results are consistent region wide
- Tore management experience in a specialty retail environment
9
Experience For Retail Store Manager Trainee Resume
- Experience in the customer service industry
- Establish and develop strong customer relationships
- Adheres to Good Business Practices to meet or exceed applicable sanitation and safety regulations and standard
- Achieve sales and labor goals via effective labor management
- Act as an enthusiastic ambassador for the Nespresso brand and manage customer experience as necessary
10
Experience For M-retail Store Manager Resume
- Drives business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store
- Delivers a world class customer and employee experience, achieving
- Recruiting, training, directing, motivating, disciplining, and resolving associate issues
- Achieving sales and profit plan by controlling expenses, working capital, inventory, shrinkage, and growing net contribution
- Understanding of inventory and sales reporting. Product purchasing and sourcing
- Maintaining understanding of local market, operations-based selling, and customer base
- Ensuring that the appearance of the store’s exterior and interior, including merchandizing displays, are maintained to required standards
- Working knowledge of business analysis, staff training, merchandise/inventory control and customer service, critical thinking capabilities
- Staffing - hiring and utilising team members as best as possible
List of Typical Skills For a Retail Store Manager Resume
1
Skills For Assistant Retail Store Manager Resume
- Excellent time management and problem solving skills as well as the ability to use good
- Strong interpersonal and communication skills including the ability to lead discussions in
- Practical experience in Project Management, skills in implementing communications methods and event management
- Excellent written and verbal communication skills across all levels of the organization
- Solid project management skills required to implement multiple projects in a timely manner to meet required deadlines
- Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.)
- Solid business acumen and analytical skills, can confidently analyze and speak to the Store’s business
2
Skills For Retail Store Manager North Georgia 119 Resume
- Strong interpersonal, communication and motivational skills
- Demonstrate negotiation skills
- Outstanding leadership skills; willing and able to be a "doer" and "influencer"
- Develop own skills and capability through on-going training
- Train and mentor new or existing Store Managers on sales, operations and management skills and provide re-training when appropriate
- Demonstrate strong leadership by engaging and supporting employees on the sales floor
- Provide leadership to others through example and sharing of knowledge and skills
- Sales, customer service, supervisory skills training required
3
Skills For Retail Store Manager Outlet Resume
- Teamwork- Ability to work with large teams who are totally focused on providing an excellent visitor experience
- Computer skills including Word, Excel and POS systems
- Proven experience working on projects that develop organizational talent and infrastructure
- Strong organizational and multi-tasking skill sets
- Proactively and effectively network to provide viable candidates for the store and district
- Effectively present information and respond to questions from groups of employees, customers, and the general public
- Demonstrates ability to prioritize and handle multiple tasks and work with a sense of urgency
4
Skills For Retail Store Manager Woodstock Resume
- Lead teams and effectively delegate
- Proven management experience in a focused, customer service oriented retail environment, with a results driven track record
- Effectively maneuver around sales floor and stockroom
- Prior Retail Management experience -- preferably in a premium specialty environment
- Actively ensures Brand and product knowledge is transferred into sales skills in all relevant
- BILINGUAL- Spanish and English skills
- PC-skills, MS-Office Knowledge, Outlook, Internet
- Build a superior customer-focused sales team by providing training, selling skills, behaviors, and operational procedures
- Effectively overseeing all store operations with an emphasis on maintaining an assigned budget, controlling expenses, growing sales, and managing inventory
5
Skills For Teavana Retail Store Manager Resume
- Communicates and displays powerful leading skills and business orientation
- Works effectively as a team member, participating actively and constructively
- Effectively apply problem-solving techniques and make business decisions
- Analyze the store business effectively, through available company generated reports and production of business as to improve store performance
- Effectively communicate business needs with both property and corporate personnel
- Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
- Prior supervisory experience in a retail setting
6
Skills For Retail Store Manager North Bend 0488 Resume
- Effectively monitor sales performance to drive revenue enhancements
- Retail experience desired, including management experience in multiple operational and customer-facing roles
- Leads the retail experience of a well-visited location, and strives to enhance store and customer experience to be best-in-class
- Effectively coach and mentor employees on policy, procedure, and development opportunities
- Ensure Operating Procedures are effectively implemented at all levels
- Achieving and maintaining a high level of associate engagement through effective leadership
7
Skills For Asst Retail Store Manager Resume
- Maintaining a high level of associate engagement through effective leadership
- Creates effective succession, recruiting, hiring and training plans, resulting in lower store turnover
- Experience cultivating talent and assisting leading a team of Sales Consultants
- Experience with training, coaching and leading a team to achieve targets and KPIs
- Creates a Selling Culture in the Store, ensures Associates are trained in the "Swarovski Experience" Training Program and other Selling techniques
- Creates a Selling Culture in the Store, ensures Associates are trained in the “Swarovski Experience" Training Program and other Selling techniques
- Creats a Selling Culture in the store, ensures Associates are trained in the "Swarovski Experience" Training Program and other Selling techniques
- Ensure all customers receive excellent service including quick, tactful handling of complaints
8
Skills For Seasonal Retail Store Manager Resume
- Excellent knowledge of logistics and order processing in a manufacturing environment
- Experience leading and coaching teams (2 - 3years)
- Proven ability to think outside of the box while being adaptable and agile; always driven and taking initiative
- Experience in people management including coaching, motivation and development of direct reports required
- Knowledge of or experience in the cycling and/or running industry required
- Experienced in working in a stand-alone role – autonomous and comfortable being remotely managed initially
9
Skills For Retail Store Manager Trainee Resume
- Experience cultivating talent and developing a team of Sales Consultants
- Excellent benefits including insurance, 401(k) with matching company contributions and paid time off
- Resolve customer issues using good business judgment and elevating to area manger as needed
- Delivers a world class customer and employee experience, achieving sales goals, and running an operationally sound business
- Lead the team in providing superior customer service as well as an engaging and professional guest experience
- Builds a store environment that is focused on consistently delivering exceptional in-store shopping experiences
- Strong general knowledge of accounting fundamentals
- Maximize daily Team Store Revenue; implore customer service levels, restock levels, excellent merchandising techniques, etc to achieve daily sales goals
10
Skills For M-retail Store Manager Resume
- Build and maintain effective working relationships with team members along with
- Committed to team delivering incredible guest experience over short amount of season
- Passion for sports, sporting goods, and/or outdoor activity
- Sport interest – running experience is desirable
- Experience in people management including motivation and development of direct reports
List of Typical Responsibilities For a Retail Store Manager Resume
1
Responsibilities For Assistant Retail Store Manager Resume
- Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew
- Prior extensive professional experience in retail
- Prior professional experience in retail required
- Established interpersonal, written and verbal communication skills
- Leadership and interpersonal skills - the ability to train and motivate employees
- Make plan & drive EBITDA by creating the most amazing place to work and shop by delivering the brand experience
- Resolve customer issues using good business judgment and elevating to area manager as needed
- Organize monthly team meetings including management team meetings to align team on targets and priorities
2
Responsibilities For Retail Store Manager North Georgia 119 Resume
- Five (5+) years of related experience working in a retail environment, preferable a grocery store or convenience store
- Experience in retail sales with at least one year in a manager role
- Experience in retail, sales or inventory control management
- Collaborate tightly with Merchandising, Operations and your peer to deliver world-class results and customer experience focused sales process
- Proven track record of creating a high energy, service and sales focused retail environment
- Experience in Customer Service, Sales or Marketing in the Health Insurance Industry
- Achieve company objectives for sales and profit performance and customer experience objectives within the assigned retail center
3
Responsibilities For Retail Store Manager Outlet Resume
- Generally requires 4+ years related experience
- Proven ability to meet deadlines and achieve set goals and targets
- Proven ability to be a leader and a team player
- Experience managing flagship business
- Specialty retail experience with an emphasis on apparel
- Retail sales experience
4
Responsibilities For Retail Store Manager Woodstock Resume
- Retail management with supervisory experience
- Animal science or feed industry experience
- Proven ability to supervise employees in a positive manner and motivate them to attain work related goals
- Supervisory experience of a diversified work force
- Build strong partnerships and work collaboratively to achieve goals
- Retail experience
5
Responsibilities For Teavana Retail Store Manager Resume
- Retail store manager experience with a dynamic and complex specialty retailer
- One year experience in management role
- · 7+ years relevant work experience
- · 5+ years retail sales experience
- · 3+ years retail management with supervisory experience
- Proven knowledge of food quality standards, federal state and local regulations
- Demonstrated ability to lead and develop people and achieve results through others
- Experience customer service required
- Recruiting, training, directing, motivating, disciplining and resolving associate issues
6
Responsibilities For Retail Store Manager North Bend 0488 Resume
- Achieving sales and profit plan by controlling expenses, working capital, inventory, shrinkage and growing net contribution
- Ensuring exceptional customer service is executed by all associates through training for high levels of customer engagement and role modeling ideal behaviors
- Ensuring that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards
- Interviewing, hiring and training of all employees
- Bending, stretching & pulling
- Analyzing team performance, holding team members accountable and giving appropriate and
- Focusing on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved
7
Responsibilities For Asst Retail Store Manager Resume
- Executing initiatives, and implementing plans designed to grow volume and market share by understand the differences between their customers
- Managing, reporting daily sales and financials
- Maintaining a clean, inviting and well-presented showroom
- Understanding of inventory and sales reporting
- Working knowledge of cellular/paging/PCS/advanced wireless communications
8
Responsibilities For Seasonal Retail Store Manager Resume
- Merchandising and housekeeping standards are maintained consistently throughout the
- Working knowledge of MS Word, Excel, Outlook and the Internet
- Working knowledge of retail systems
- Handling of employee complaints and grievances
- Overseeing all aspects of sales associate performance, sales, and operations
9
Responsibilities For Retail Store Manager Trainee Resume
- Maintaining a positive morale among staff
- Working knowledge of HR legal and regulatory guidelines, practices and procedures
- Managing stock and sales margins
- Demonstrating the highest level of leadership and ethical standards, with a drive to uphold our “Culture of Can Do”
- Managing, reporting daily sales nad financials
10
Responsibilities For M-retail Store Manager Resume
- Working knowledge of competitor’s assortment and market trends
- Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures
- Learning and Development On the Job Training lead for Retail Stores
- Conducting 4-5 major off-site sales events to drive revenues and clear inventory
- Including inventory software Flexible availability including weekends and holidays as needed
- Monitoring product performance
- Creating a positive environment for both staff and customers
- Outgoing determined self starter
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