Sales Account Representative Resume Sample
Cecelia Stokes
124 Mireille Unions,
Philadelphia,
PA
+1 (555) 305 2537
Work Experience
Specialist Sales Account Representative
05/2018
-
PRESENT
Houston, TX
- Demonstration of success in medium, and large account management and quota achievement
- As a sales executive in a similar environment
- As a sales executive in a similar environment Competencies
- Proficiency in Microsoft Word, Excel, & Outlook
- Multitask and remain high level of productivity
- Customer support via phone, fax, and email
- Processing of customer orders, in a timely and accurate fashion
Inside Sales Account Representative
07/2014
-
01/2018
Boston, MA
- Being a positive member of a team environment while working independently to meet an aggressive quota. Serving as a liaison between customers and appropriate company departments including product management, finance, accounting, support and professional services
- ‘cold call’ to open new Accounts to grow existing footprint
- By developing an understanding of the prospect’s business and Information Systems environment, identify and qualify potential additional sources of revenue for all relevant HDS products and services
- Work with members of the HDS account team, including sales and functional management, to develop and sell the optimum HDS business and technical solution to qualified opportunities
- Identify key decision makers and those who influence at all levels within the account and build effective relationships using, where appropriate, HDS management
- Plan and implement a programme of account management activity and work internally within HDS to ensure the most effective support of the account management process that seeks to optimize customer satisfaction and develop sales opportunity
- Estimate delivery date to customer, based knowledge of HDS’s delivery scheduled. Ensure customer expectation is managed in the most professional manner
- Develop effective networks within each prospective customer at all levels where most appropriate so as to ensure HDS is the principal consideration for any future systems requirements. Constantly ‘hunt’ for new revenue streams
- Develop and execute both sales strategies and tactics that maximize HDS opportunity within the Systems Integrator and ‘end customer’ environment
Sales Account Representative End User Intern
03/2010
-
06/2014
Detroit, MI
- Follow-up and coordination of problematic orders
- Develop positive relations with accounts to foster support for ASCO Power Service and ASCO Power Technologies
- Drive retention of current VGM Education clients and members,
- Build service offerings with these clients (increase users),
- Prospect to generate new VGM Education sales opportunities,
- Build relationships with VGM vendors, engaging in sales and support when appropriate
- Recognize, analyse and take action on go-to-market approaches, marketing programs, joint value propositions, and business cases around strategic partnerships
- Extensive knowledge of Datacentre industry solution offerings and the new transformational solutions around analytics and IoT from all key alliances targets and competitors
- Expertise in creating, executing and driving solution selling and product marketing for datacentre infrastructure solutions and new transformational solutions– especially in the context of major partnerships
Education
Strayer University - Prince George's Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Excellent verbal and written communication skills as well as strong listening skills
- Outstanding presentation skills that can be delivered over the telephone with excellent verbal and written communication skills
- Excellent business acumen, organizational skills, communication proficiency, collaboration skills, and customer/client focus
- Strong time management skills and negotiations skills
- Exceptional organizational skills, with a proven ability to prioritize and complete multiple tasks on time
- Written, verbal, and interpersonal communications skills and organizational skills
- Strong organizational skills, including the ability to manage time and set priorities
How to write Sales Account Representative Resume
Sales Account Representative role is responsible for english, business, organizational, customer, computer, communications, negotiation, planning, microsoft, presentation.
To write great resume for sales account representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Account Representative Resume
The section contact information is important in your sales account representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Account Representative Resume
The section work experience is an essential part of your sales account representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales account representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales account representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Account Representative resume experience can include:
- Leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
- Good written, verbal, and interpersonal communications skills and organizational skills
- Good reasoning abilities; sound judgment; excellent verbal and written communication skills
- Exceptional organizational skills with a proven ability to prioritize and complete multiple tasks on time
- Experience in effectively communicating with customers using the telephone or remote communication technology in a B2B selling environment
- Strong planning skills, including the ability to segment markets, target and analyze customer potential
Education on a Sales Account Representative Resume
Make sure to make education a priority on your sales account representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales account representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Account Representative Resume
When listing skills on your sales account representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales account representative skills:
- Effective relationship building skills (proven ability to build relationships at executive level)
- Organizational skills including prioritizing, time management, and meeting deadlines
- Interact with customers and colleagues on different hierarchical levels using good influencing skills
- Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos
- Strong leadership, influencing, sales and interpersonal skills
- Effective time management, deal management, and problem solving skills
List of Typical Experience For a Sales Account Representative Resume
1
Experience For Inside Sales Account Representative Resume
- Fluent language skills in French and English
- Work successfully as a team to ensure complex license agreements are managed effectively
- Solid understanding of acquisition cycles within territory including contracts, proposals and support
- Strong aptitude for leveraging existing relationships to sustain and grow JMP footprint
- Proven track record in achieving annual quotas exceeding $5M (US Dollars)
- Experience prospecting and managing inbound business leads
2
Experience For Specialist Sales Account Representative Resume
- Using SFDC to manage business priorities and customer activity
- Strong knowledge of existing license agreements within territory to advise users and potential users appropriately
- Technology sales experience; basic understanding of open source software
- Previous experience in a sales role working with a large OEM (Dell-EMC, HP, Oracle, IBM)
- Experience using customer relationship management (CRM) tools like Salesforce.com
- Experience working with channel partners, e.g. VARs, regional SI's
- Demonstrate ability in using initiative to create value
3
Experience For Senior Sales Account Representative Resume
- At least two years of experience in sales or marketing of computer software or hardware solutions
- Experience using Social Media to generate new business
- Demonstrate success in managing pro-active outbound sales strategy
- Highly experienced and proficient with Excel and other Microsoft Office software
- Prioritize workload and work well in a fast paced environment
4
Experience For Master Sales Account Representative Resume
- Demonstrate sound understanding of Customer business, Application landscape and Industry
- Solutions sales experience in software or high-tech offerings and solutions
- Experience selling in a direct and partner model
- Strong communication and teamwork with Outside Sales Team and other Inside Sales peers
- Experience in software industry sales
5
Experience For Enterprise Sales Account Representative Resume
- Demonstrated market knowledge of competitive opportunities
- Experience from sales position in software industry
- Sales experience in software or high-tech solutions or services
- Solutions sales experience in software or high-tech products or services
- Five years of successful computer software sales experience
- Set meetings with clearly defined objectives and strong follow-up
- Collaborates with the Customer Success Specialists (CSS) to ensure excellent Post-Sales Support
6
Experience For Sales & Account Representative Resume
- Demonstrated success in a similar technology or software sales as inside sales, with a track record of achieving sales goals
- Has a strong Network of Strategic Partners focused such as in Commercial Enterprise Accounts and State-Owned Enterprise Accounts
- Accurately and regularly forecasts sales pipeline for effective support of the business strategy
- Experience to work and coordinate with a virtual team of experts on products, services, solutions, and management to build account strategies and plans
- Solution sales experience in software or high-tech products or services
- Help build and prioritize strategic target account lists within a defined territory
- Successful experience in sales of computer software, hardware or IT solutions (such as ERP, CRM, Data warehouse and etc)
7
Experience For Named Inside Sales Account Representative Resume
- Good communication through phone and email
- Solutions sales experience in software or high-tech offerings or services
- Solutions sales experience in software or high-tech offerings and services
- Skill to lead the sales process and use the available resources
- Demonstrated success in a similar technology or software sales support position like outside, inside, or telesales or sales administration
- Proven sales quota attainment
- Solutions sales experience in software offerings and solutions
- Achievement of assigned revenue contribution based upon activity levels and effectiveness of sales strategies implemented
8
Experience For Salt Sales Account Representative Resume
- Establishment of solid relationships at all levels both within the assigned Consultants & DI’s and the associated Hitachi Vantara field teams
- Experience with contract negotiation, Salesforce.com, and deep knowledge of the technology industry
- Experience in a software sales related role
- Experience with and ability to use standard CRM tools like Salesforce
- Solutions sales experience in software or high-tech offerings and services
9
Experience For French Canadian Sales Account Representative Resume
- Experience with contract negotiation and SFDC and deep knowledge of the technology industry
- Demonstrated ability to find, qualify, develop, and close opportunities
- Enhance positive customer experience & satisfaction through timely response to customers' inquiry
- Successful experience in sales of computer software, hardware or IT solutions (such as ERP, CRM, data warehouse)
- B2B software sales experience
- Successful experience in sales of computer software, hardware or IT solutions (such as ERP, CRM, Data warehouse and etc.)
- Organizing and leading local product & solution sales / training seminars
- Understanding of complete sales cycle management from prospecting to closing
10
Experience For Renewals Sales Account Representative Resume
- Understanding of solutions selling methodologies
- Understanding of sales process and methodology including the different stages in a sales cycle
- Providing quotes and dealing with queries in a timely manner to ensure customer satisfaction and timely collection
- Willing to learn and to grow to next level of career
- Following up all T5 marketing campaign responders
- Organizing and leading local product & solution sales and training
- Research and build new and existing accounts (i.e.: adding contacts, sending emails, strategic cold calling)
- Collaborate closely with a key account manager by providing quotes and pricing and by responding to sales inquiries
- Collaborate closely with a enterprise account manager by providing quotes and pricing and by responding to sales inquiries
List of Typical Skills For a Sales Account Representative Resume
1
Skills For Inside Sales Account Representative Resume
- Good organizational and time management skills; ability to prioritize and complete multiple tasks under the pressure of deadlines
- More than 12 years related sales experience in IT industry, more Software and solution selling experience is priority
- Strong organizational skills and problem solving agility
- Interact with customers and colleagues on different hierarchical levels using good persuasion skills
- Demonstrated proficiency in math, written communications, and computer skills
2
Skills For Specialist Sales Account Representative Resume
- Strong communication skills on the phone and also face to face
- Demonstrated proficiency in math, written communications and computer skills
- Strong leadership and sales skills
- Strong management skills and development of people, to ensure a high quality and highly motivated senior sales team
- Strong planning skills, including the ability to segment markets, and target and analyze customer potential
- Strong interpersonal and negotiations skills
- Exceptional organizational skills; ability to prioritize and complete multiple tasks under the pressure of deadlines
- Exceptional organizational skills; ability to prioritize and complete multiple tasks within a deadline
3
Skills For Senior Sales Account Representative Resume
- Excellent communication skills face to face, by phone and over email
- Customer driven approach and good customer management skills
- Demonstrates superior communication skills in person, over the phone, and through email and other electronic means
- Understanding of balance sheet and P&L concepts; having negotiation skills and strategic planning
- Financial skills in deal structuring including TCO analyses and leasing
- Strong ability in problem solving, team building, dealing with ambiguity, with a demonstrated ability to think at a strategic level
- Demonstrated experience carrying and meeting quotas
4
Skills For Master Sales Account Representative Resume
- Prior successful quota-carrying sales experience in software or high-tech offerings and services
- Demonstrated experience in pipeline management and forecasting
- Proficient computer skills in tools like Salesforce.com, Microsoft Excel and Word, or similar
- Superior communication skills with exceptional attention to detail
- Professional new business account management skills
5
Skills For Enterprise Sales Account Representative Resume
- Problem-solving skills; energetic and attention to detail
- Basic math, written communications and computer skills
- Analytical skills – ability to understand the “why” behind the results. A quick learner
- Active listening skills to understand and interpret solution driven selling
- Leverage prospecting and relationship-building skills to create partnerships with Poland’s best restaurants
- Relationship skills with decision makers
- Written and verbal communication skills in Mandarin and English
- Strong communication skill, problem solving and an analytic thinker
6
Skills For Sales & Account Representative Resume
- Effectively meet and strive to exceed sales objectives for the assigned geography and actively promoted disease states
- Effectively networks and leverages relationships with pharmaceutical partners in the territory to drive results
- Effectively articulate the value proposition associated with Red Hat’s offerings and services
- Proficient computer skills in tools like Salesforce.com (SFDC), Microsoft Excel and Word, or similar
- Fluent written and verbal language skills in French and English
- Execute on personal development to improve sales skills and build deep product knowledge
- Proven experience as a software sales representative
- Most recent inside sales, account management and full cycle sales skills
7
Skills For Named Inside Sales Account Representative Resume
- Highly motivated self-starter with strong attention to detail and excellent phone sk/ills
- Outstanding presentation and English communications skill are required
- A proven and successful track record in sourcing, building, growing and managing enterprise accounts
- Experience managing and closing complex sales-cycles using solution selling techniques (6-7figures+)
- Proven track records in selling within a complex selling environment with quotas exceeding $5M and an average sales cycle of at least 6 months
- Extensive experience in prospecting, driving, and closing complex sales cycles
- Experience handling opportunities, reporting, and implementing plans against the reported forecasts
- Experience in reading and understanding engineered specifications and quoting per specifications
- Experience handling opportunities, reporting, and trying to meet reported sign-in forecasts
8
Skills For Salt Sales Account Representative Resume
- Experience handling opportunities, reporting, and trying to meet reported forecasts
- Experience applying advanced prospecting and strategic selling techniques
- The experience in building and maintaining relationship as well as account management of Strategic Systems Integrators is crucial for this role
- Proven record of strategic planning and sales/lead generation leading to revenues
- Had 10 years+ IT industry working experience and familiar with Chongqing local market
9
Skills For French Canadian Sales Account Representative Resume
- Experience building and maintaining relationships with management and C level executives
- Experience working in Sales or CSR/TSR with Up or Cross Selling
- Successful quota carrying sales experience
- Demonstrated accountability by completing assigned tasks in a timely manner
- Work closely with the Key Accounts teams to develop joined engagement and become a strong partner with the existing Sales Managers for Large Accounts
- Elling experience to organisations that utilise IT Infrastructure as a major component of their business model
- Elling experience within industries that deal with Information Technology, Software, Hardware, Solutions and associated Services
- Had 6 years+ Global Vendors working experience
10
Skills For Renewals Sales Account Representative Resume
- Strong understanding of financial terms and concepts
- Extensive experience of quota-carrying sales of business applications or software platforms into large enterprises
- ) of inside sales or telesales experience with a record of achieving your goals within an IT environment
- Experience using CRM tools like Salesforce.com (SFDC)
- A proven track record of winning
List of Typical Responsibilities For a Sales Account Representative Resume
1
Responsibilities For Inside Sales Account Representative Resume
- Experience in building up client relationships and business development over the phone Generating & closing new business opportunities
- Experience managing a changing business environment with unexpected competitors entering the market
- Experience analyzing data and identifying ways to improve processes
- Experience with changing markets and pricing fluctuations
- Experience working with channel partners like value-added resellers (VARs), regional system integrators (SIs), etc
- Be a team player and manage multiple tasks and competing priorities
- Practical experience in managing strategic accounts with the ability to interact directly at CxO levels
- Experience in either Healthcare, Manufactory sectors in Beijing and Inner Mongolia for commercial business
2
Responsibilities For Specialist Sales Account Representative Resume
- Experience the thrill of winning with superior technology in the big data, predictive analytics and IoT data integration space
- Quota-carrying software or technology sales and account management experience
- Experience with monthly booking targets
- Experience managing a high volume of mid-market and enterprise level opportunities
- Experience in either Gov. National Accounts in Beijing
- Processes Customer’s order while ensuring customer experience meets or exceeds their expectations
- Telesales experience with a record of achieving your goals within an IT environment
- Experience using Salesforce.com or similar customer relationship management (CRM) system is an advantage
- Typically requires 5 - 8 years related experience
3
Responsibilities For Senior Sales Account Representative Resume
- Experience in software industry sales
- Representing and selling Food Safety testing solutions and lab supplies to the food and beverage industry (food production companies and their labs)
- Understanding and tracking the clients’ total IT spend on HDS and competitor solutions
- Building partnership regarding: Social Innovation, Big Data Analytics, IoT
- Forecasting Accuracy - Having the right products, in the right place, at the right time
- Managing complex sales-cycles and presenting to C-level I.T. and business executives the value of the Pentaho BI Suite
- Delivering forecast and growth expectations
- Participating as needed in local and regional trade shows & seminars
- Existing channel partner relationships is an advantage
4
Responsibilities For Master Sales Account Representative Resume
- Forecasting and pipeline management for the allocated accounts
- Demonstrating the Pentaho BI Suite via the Web / phone (travel to region when needed)
- Passionate about learning and selling the value of Red Hat’s open source solutions, and being an ambassador of open innovation
- Domain knowledge of large corporate IT environments including understanding of infrastructure, storage and cloud computing
- Thorough understanding of marketing and sales methodology and techniques
- High level of competence with software product training to assist internal and channel partner’s sales organizations with new and existing customers
- Act as a consultant and expert, attracting interest in HDS solutions and services by combining sales with the delivery of intellectual knowledge
- Act as a partner advocate, showing empathy with their challenges and issues and creating plans to address their needs
5
Responsibilities For Enterprise Sales Account Representative Resume
- Upsell courses and certifications to new and existing customer base (e.g., selling the next course in a curriculum to former course participants)
- Provide follow-up activities to support the Red Hat Training team’s marketing campaigns
- Work with Training Business Development Managers and Key Account Managers to identify, define, and set up corporate training plans
- Manage a complex sales cycle, from prospecting to closing
- Develops relationships with clients to truly understand their needs and takes a pro-active approach to building long lasting relationships
- Probes for add on/solution selling opportunities during customer engagement conversations
- Researches and provides quoting information by utilizing such tools as Excel and CRM
- Share responsibility for answering general incoming phone calls and email inquiries
- Educates Customers by challenging them and by bringing new insights
6
Responsibilities For Sales & Account Representative Resume
- Responsible for Anhui Jiangsu FSI accounts business Purchasing, partner with regional FSI sales for the CP landing and revenue attainment
- Business Planning/Forecasting abilities
- Comfortable meeting new people and selling the companies services
- Capable of communicating technical and business concepts via phone and relating them to SAS system applications and user needs
- Capable of understanding and leveraging industry/market trends and basic business/finance concepts
- Responsible for the China Merchants Bank Centralized Purchasing, partner with regional FSI sales for the CP landing and revenue attainment
- Partner with onboarding teams to smoothly bring the partners online
- Proficient in written and spoken English (and Cantonese dialect), reading and writing
7
Responsibilities For Named Inside Sales Account Representative Resume
- Achieve your quota by up selling and cross selling product/service
- Understand the Canadian agricultural system including grain marketing, grain transportation and crop production practices
- Negotiates successful "win/win" agreements with the customer, maintaining acceptable HDS
- Identify and qualify potential additional sources of revenue for HDS products and services by developing an understanding of the prospect’s business and Information Systems environment
- Supports business development in ensuring new leads and sales activities are captured and maintained accurately and consistently in our organization’s CRM including updating forecasts and tracking key sales metrics
- Knowledge and understanding of the Insurance market and how technology can act as a disruptor
- Knowledge and understanding of the Federal Law Enforcement market and how technology can act as a disruptor
- Command a high level of knowledge about Trimble’s Civil Engineering & Construction software solutions and portfolio
8
Responsibilities For Salt Sales Account Representative Resume
- Keep abreast of terminologies, basic software applications, operating systems and hardware requirements
- Develop and maintain a high level of knowledge about Trimble’s Civil Engineering & Construction software solutions and portfolio
- Owns the relationship with the customer and is responsible for understanding a customer’s key stakeholders and decision makers
- Dedicate for big Banks, like CCB/ICBC/ABC/PBC and BOC, especially focus on CMM business in banking industry
- Negotiates successful "win/win" agreements with the customer, maintaining acceptable Hitachi Vantara margin
9
Responsibilities For French Canadian Sales Account Representative Resume
- Work closely with, and establish engagement between, Hitachi Vantara functional areas such as Marketing, Sales Engineers,
- Conduct Account Briefings and Budget Planning with Customers
- Organize periodic Executive Briefing Forums / Councils to drive mindshare and create budgets
- Meet assigned sales quotas, grow and renew existing customer relationships, and acquire new business
- Use all available promotions, special pricing offers, and bundles to maximize revenue and bookings
- Send proposals and quotes of specific solutions to gain new customers and upsell existing accounts
- Engage management decision-makers and stakeholders at any level over the phone (calling time up to 50%)
10
Responsibilities For Renewals Sales Account Representative Resume
- Motivated with an engaged approach to generating new business
- Follow processes and daily tasks consistently while maintaining a high level of attention to detail
- Proactively identifies and pursues new accounts and/or new opportunities within existing accounts to drive Hitachi Vantara business growth
- Forecast, manage and update pipeline activities using Pentaho’s CRM tool
- Capable of communicating technical and business concepts in an easy to understand format
- Processes orders received from existing customers, CAE s and SR s
- Performs Solution Selling activities to solve customers needs
- Collaborates with the Demand Generation Team to develop new marketing/promotional activities and drive new revenue
- Masters the use of Salesforce, SAP and other supporting systems
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