Student Services Coordinator Resume Sample
Vinnie O'Conner
22843 Vernice Shores,
Houston,
TX
+1 (555) 137 0523
Work Experience
Student Services Coordinator Associate
11/2016
-
PRESENT
Dallas, TX
- Monitors, maintains, and ensures accuracy of student records; monitor and track status of students
- Financial Assistance: Accept signed financial aid award letters; Analyze student's needs, provide guidance and assist student in completing FAFSA, scholarship, and other financial aid forms; Verify financial aid, work study, outstanding aid and incomplete forms; Distribute loan exit interview information Distribute information regarding financial aid requirements and deadlines
- Residential Life: Analyze student's needs, provide guidance and assist student in completing housing applications; Verify room and board charges and make meal plan changes; Distribute and accept RJAJSA applications
- Convocation Office: Verify convocation credits
- Uphold University mission through work performed
- Generates files and student records, maintaining and tracking related information and documents, and processing completed files for submission to the appropriate department
- Act as a direct contact to provide general assistance and information to visitors, students, and faculty
- Assists customers with purchases or payments for tuition, fees, or books
- Performs various activities to support the accurate an timely process of grades and attendance
Intermediate Student Services Coordinator
04/2013
-
07/2016
Detroit, MI
- Plans and implements the summer and pre-semester SOAR (orientation) programs for first-year students, family members, and transfer students
- Manages undergraduate SOAR orientation leaders which includes recruiting, selecting, training, supervising, and managing overall student group development
- Designs and prepares SOAR related publications and materials
- Coordinates and implements family programs and communications
- Supports the Office of Admissions through attending recruitment events, serving as an on-call counselor, manning the Welcome Center phones, co-supervising student assistants
- Assists in SOAR and family programming at the Statesboro and Liberty campuses of Georgia Southern University
- No physical exertion required
Student Services Coordinator
07/2007
-
03/2013
Boston, MA
- Ensures that the facilities and related equipment are available and in the appropriate condition to accommodate student and faculty use by schedule rooms, coordinating equipment check out, and stocking rooms with the appropriate classroom supplies
- General business assistance: Process and track academic forms for students, advisors, and faculty. Process class authorization for students which includes verifying prerequisites and eligibility for enrollment and clear holds on student records. Manage the overall ordering of supplies and inventory of those supplies
- Attend staff meetings. Serve on department, college, and division committees approved by supervisor
- Offers placement assistance and career development to students and graduates
- Coordinates and facilitates student activities
- Provides excellent customer service to students and handles their requests in a timely manner
- Develops and maintains employer relationships
Education
Seton Hall University
2002 - 2006
School's Degree in Related Field
Professional Skills
- Experience that demonstrates strong problem solving skills
- Manages time and resources effectively; demonstrates strong organization skills
- Excellent written communication skills , including the ability to organize and effectively communicate thoughts through the written word
- Develops mutually beneficial relationships and uses strong communication skills
- Excellent computer, written, and oral communication skills required
- Prioritize and handle multiple tasks and deadlines, with exceptional time management skills
- Planning organizational skills, including the ability to maintain records and files
How to write Student Services Coordinator Resume
Student Services Coordinator role is responsible for english, organizational, word, interpersonal, customer, microsoft, general, planning, supervision, communications.
To write great resume for student services coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Student Services Coordinator Resume
The section contact information is important in your student services coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Student Services Coordinator Resume
The section work experience is an essential part of your student services coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous student services coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular student services coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Student Services Coordinator resume experience can include:
- Strong organizational skills with an ability to balance multiple projects and priorities
- Strong intercultural communication skills and experience working in a diverse environment with non-native English speakers
- Strong work ethic and excellent time management skills
- Demonstrated planning and event coordination skills
- Strong organizational, strategic planning, and management skills are essential
- Excellent communications and analytical skills required
Education on a Student Services Coordinator Resume
Make sure to make education a priority on your student services coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your student services coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Student Services Coordinator Resume
When listing skills on your student services coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical student services coordinator skills:
- Demonstrated skills and experience in hiring, training, mentoring, coaching, and supervising student staff
- Demonstrated skills and experience in training, advising, mentoring, and staff supervision
- Excellent grammar, proofreading, and spelling skills, as well as attention to detail
- Evidence of previously having effectively communicated with families
- Good computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail
- Good communication (verbal/written and listening skills
List of Typical Experience For a Student Services Coordinator Resume
1
Experience For Student Services Coordinator Associate Resume
- Knowledge and skill in the use of computer and Microsoft Office, including Excel, Power Point, Outlook, Access, etc
- Maintaining accurate and correct files for the office and greeting visitors and providing relevant information to faculty, staff, students and guests as needed
- Planning and/or execution of daily, weekly, monthly activities; promoting monthly activities calendar
- Responsible for developing, managing, and maintaining the student employment, student expenses, and IT general-use computer lab supplies budgets
- Counsel and confer with students providing technical guidance, problem solving and resolution
- Front Desk – provide in-person assistance to students including processing of forms, letters, transcripts
- Maintains confidential files including medical documentation and case notes
- Develops, implements, and assesses campus-wide programming diversity and social justice education
- Coordinates and prepares marketing and media publications
2
Experience For International Student Services Coordinator Resume
- Assists with campus-wide programming initiatives facilitated by the Office of Student Activities
- Provides assistance in developing reports and graphical interpretation of data and information
- Processes course registrations and add/drops for fall, spring & summer term for students
- Assists in programming activities of international constituents and student visitors to the SBA
- Plans meetings and note taking
- Maintains the MBA faculty contract process at and between campus and center locations, including international center locations
- Serves as department liaison between Political Science/Sociology Departments and Shared Services Advising
- Capture and analyze where appropriate student satisfaction data through a variety of methodologies, including surveys, polls, direct conversations, etc
3
Experience For Visiting Student Services Coordinator Resume
- Exhibit thorough understanding of internal and partner processes and adhere to agreed upon methodologies
- Complete FERPA (Family Education Rights and Privacy Act) training and adhere to all FERPA guidelines
- Work a flexible schedule, including some nights and weekends
- Maintains the MBA faculty contract process and logs at and between campus and center locations, including international center locations
- Work extensively with the M-Pathways and LSA Student Administration System, databases, word processing systems, e-mail and the Internet
4
Experience For MBA Student Services Coordinator Resume
- Meets with students to discuss accommodation needs, reviews medical and psychological documentation, and approves accommodations for eligible students
- Administers and monitors examinations with accommodations to students with disabilities. This entails scheduling of tests, reserving testing rooms, acquiring and returning tests, and proctoring tests
- Provides individual counseling regarding campus and community resources
- Communicates with faculty, staff and administration to assure that students with disabilities have equal access to all institutional programs and services
- Collaborates with local, state and national organizations to obtain information on current resources for students with disabilities
5
Experience For Chinese Student Services Coordinator Resume
- Advises and coordinates Diversity Peer Educators
- Oversees and manages departmental social media pages
- Strengthens approaches and practices used to promote cross-cultural learning, interactions, global services, diversity, social justice and multiculturalism through research
- Accessing the JOE & PeopleSoft systems
- Cultivates close working relationships with students, faculty and staff to promote services of the department
- Assists in the enhancement of a University culture that welcomes and celebrates all students through the infusion of diversity and inclusion throughout the college experience
- Provides assistance with advising and development of the University Program Board (student programming body) on the Armstrong Campus
- Supervises one of the Student Activities graduate assistants
- Assists with a variety of assignments in the areas of student activities, student programming, student organizational advisement, and management of the office of Student Activities
6
Experience For Student Services Coordinator, Weekends Resume
- Updating and maintaining various calendar and room scheduling systems
- Collaborates with staff to support the enrollment operations of the admissions and student services departments, including new and returning students
- Advise new and current students on KI courses and products; collect lead information and participate in conversion efforts
- Internship recruitment and placement
- Assists with production of transcripts from the National Student Clearinghouse
- Updates comments in ISIS (Integrated Student Information System) to ensure that academic records of all students are accurate
- Academic Course Schedule:Assist the Registrar in compiling the academic course schedule each term, including setting up Excel documents (Working Reports) for Department Chairs, scheduling courses and lessons
7
Experience For IU Online Student Services Coordinator Resume
- Updates CDCS (Course Description Course Schedule) for master & term details
- Prepares all Unsatisfactory Reports and send them to students & advisors
- Student Opinion Survey: Assists Registrar in duplicating records in File Maker for Theory, Ensembles etc. and sending a mail merge document to faculty.Enter any information into OCE from paper copies
- Prepares and publishes Final Exam Schedule for Fall & Spring
- Under direction of the SSC office lead and/or CLASS MPP, provide advising to students in academic programs within CLASS whom visit or contact the CLASS Student Services Center or CLASS College office
- Under direction of the SSC office lead and/or CLASS MPP, help students interpret and understand student transcripts and records
- Assist the SSC office lead in the coordination of content-related advising with respective faculty across CLASS when content-area expertise is required in advising
- Under direction of the SSC office lead and/or CLASS MPP, communicate regularly with specified members of the General Education (GE) office, student affairs, and student services and judicial affairs in order to provide accurate and up to date advising to students
- Gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations regarding student advising and success to the SSC office lead and/or CLASS MPP
8
Experience For Intermediate Student Services Coordinator Resume
- Assist the SSC office lead and CLASS MPP in order to identify potential at-risk students for proactive student advising
- Direct students to appropriate SSC staff if issues arise that are out of scope for the SSP I
- Assist the SSC office lead and CLASS MPP in order to identify exceptionally successful students for appropriate support and recognition
- Advises new and current students in regards to activities’
- Provide strategic direction, planning, and program development to ensure our students learn in an assets-based environment, receive high-quality support services, and are able to reach their goals
- Empower students to solve problems with guidance, support and advocacy from staff
- Initiate admission and the course registration process for exchange and visiting students. Intervene as necessary for concerns/issues revolving registration, extensions, special circumstances, etc
- Partner with academic services to effectively manage course schedules, section planning, updates and general troubleshooting
- Provide academic, program, and cross-cultural advising and support to incoming international students
9
Experience For Activites / Student Services Coordinator Resume
- Prepare for enrollment periods (corresponding with students on leave, assigning registration appointments as necessary, assist with advisor clearance issues)
- Assist in proofing and organizing diplomas
- Create, implement, and develop programming to match student needs and goals
- Facilitate partnerships between faculty and the Center for Global Education on programming, cultural and academic events
- Provide front desk and phone support and ensure that front office is prepared for upcoming events and deadlines
- Manage office supply inventory and oversee office equipment servicing as needed
- Assist in the maintenance of office production calendar and maintaining calendar of the Registrar
10
Experience For Graduate Student Services Coordinator Resume
- Plans and coordinates international student arrival for new international students
- Serves as advisor to student clubs as needed. Additionally, works closely with student organizations and clubs for programmatic events
- Organize on campus events to ensure social, academic and career support for international students
- Support, empower, and educate faculty and department chairs around all aspects of international student needs
- Plans, implements, supports and encourages divisional staff developmental opportunities
- Prepare the staff meetings and maintain the minutes
- Process, scan, and index student forms
List of Typical Skills For a Student Services Coordinator Resume
1
Skills For Student Services Coordinator Associate Resume
- Excellent project management skills; ability and willingness to manage flexible workload, multiple tasks, and to work some evening and weekend hours
- Excellent computer skills and the ability to work proficiently within Excel on a daily basis
- Excellent customer service skills, organization; attention to detail and follow through
- Outstanding written and verbal professional communication skills
- Experience in establishing and maintaining effective working relationships with peers, faculty, students and administration
- Demonstrated experience building and maintaining relationships with community and/or campus partners
- Demonstrated experience working with and/or advising fraternities and sororities and/or student organizations
- Communicate study skills and monitoring strategies to students and parents via email and Elluminate
- Demonstrated experience in budget management and/or financial planning
2
Skills For International Student Services Coordinator Resume
- Experience and demonstrated proficiency in public speaking
- Robust organization/planning/time management skills and strict attention to detail
- Openness and desire to work with wide range of personalities, ages and cultures including patience for individuals with limited to no English skills
- Computer skills and word processing
- Communicate effectively, empathetically, diplomatically, fairly, and nonjudgmentally with students
3
Skills For Visiting Student Services Coordinator Resume
- Operate printers, microfiche/film reader printer, validator, copier, scanner and fax machines
- Work effectively and sensitively with a diverse group of students, faculty, and staff in a busy environment
- Demonstrated experience in developing student-centered events, activities, programs, and services in a postsecondary education environment
- Evidence of strong commitment to providing high levels of customer service to internal and external customers
- Prior experience with international students, international education industry, sales and/ or advising
4
Skills For MBA Student Services Coordinator Resume
- Proficient computers skills in Microsoft Office, Excel, and PowerPoint
- Competent IT skills relative to management and analysis of data
- Experience with New Student Programs/Orientation or transferable student affairs related experience
- Teaching experience in engineering, math, physical/biological/natural sciences or related field
- Demonstrated ability to exercise sound judgment in decision making and interpreting and applying policies and procedures
- Experience scheduling, training and mentoring staff
- Previous experience implementing leadership development programming and training based in student development and leadership theories
- Experience in working with diverse audiences, and assisting disabled students
5
Skills For Chinese Student Services Coordinator Resume
- Experience implementing leadership development and training
- Skill in organizing work of self and acting independently
- Fulfill assigned commitments in a timely manner while providing excellent customer service
- Evidence of having previously led an early childhood classroom and provided expertise and resources to teachers
- Demonstrated knowledge of issues pertaining to graduate student services
- Demonstrated knowledge of PeopleSoft student administration and classroom scheduling
6
Skills For Student Services Coordinator, Weekends Resume
- Experience in work that requires attention to detail and in organizing work of self and others
- Experience in large-scale event planning and promotion
- Experience interpreting institutional policies, rules, and regulations
- Demonstrated ability to coach students through ethical decision-making processes/appropriate use of student resources
- Demonstrated commitment in providing high quality services and ability to work in a collaborative team, results-oriented, customer-friendly environment
- Experience with student Information and document imaging systems
- Possess strong decision making, analytical abilities and detail orientation
7
Skills For IU Online Student Services Coordinator Resume
- Knowledge of Latino cultural issues and needs. Proven success with social media and on-line communication strategies
- Experience in an administrative role as part of leadership team
- Experience with graduate admissions
- Demonstrated knowledge of ASU's academic structure and organization, academic programs, colleges and academic departments University-wide
- Demonstrated knowledge of MyReports and Brio Query software
8
Skills For Intermediate Student Services Coordinator Resume
- Demonstrated knowledge of Microsoft Office software (i.e. Word, Excel, Access, Outlook, etc.)
- Evidence of the ability to manage multiple projects, work in an environment with regular interruptions, and focus on details
- Two or more years working experience in higher education
- Demonstrated in-depth knowledge of current policies, research, and practices related to student governance
- Demonstrated ability to handle time-sensitive matters, uphold confidentiality, and work with a high level of discretion
- Two (2) or more years of general office or student services work experience
- Demonstrated ability to handle sensitive and confidential materials and situations as necessary
- Highly motivated with good work ethic and able to work in a fast-paced multitasking environment
9
Skills For Activites / Student Services Coordinator Resume
- Highly self-motivated and directed, with demonstrated ability to work independently
- Demonstrated foundational knowledge of fraternity and sorority mission/purpose, current trends, applicable policies, and programs
- Use good judgment and discretion in handling sensitive issues
- Demonstrated ability to multi-task and not be hindered by frequent interruptions
- Experience with EMS and Peoplesoft
- Work requires experience and knowledge of computer software packages, especially Microsoft Office package
- Demonstrated ability to work with natural and social science graduate students
10
Skills For Graduate Student Services Coordinator Resume
- Confidence and a proven ability to regularly meet and exceed challenging recruitment targets
- Outgoing and personable- service with a smile and pleasant phone demeanor
- Create exam schedules, securing proctoring logistics by securing space, accommodations and scheduling proctors
- Assists in designing, recommending and implementing computer programs and systems for admissions, registration, career services, and financial aid
- Proficient in writing learning outcomes and creating assessment tools
- Humility, self-awareness, and openness to giving, receiving, and acting upon feedback
- Assists with event planning including the Graduate Open House, Orientation and the Project Poster Symposiums
- Communicate with University partners including the Graduate College, Graduate Admissions, Registrar’s Office and Engineering Dean’s Office
- Attend meeting onsite and offsite with focus on best practice exchange among JHU divisions, report on activities at AAP, and training
List of Typical Responsibilities For a Student Services Coordinator Resume
1
Responsibilities For Student Services Coordinator Associate Resume
- Strong computer skills including Microsoft Word, PowerPoint and Excel, particularly use of pivot tables and basic formulas
- Experience with student programming, advising and orientation development
- Experience tutoring and/or teaching at post secondary level
- Experience working with student information systems (SIS) or other student communication or tracking systems (e.g. PeopleSoft, Banner, Oracle, etc)
- Intercultural sensitivity and proven competence taking care of students from diverse backgrounds required
2
Responsibilities For International Student Services Coordinator Resume
- Experience in the recruitment, selection and training of student staff
- Experience working in University Admissions/Recruitment
- Experience coordination activities and assessment in an academic setting
- High level of energy and enthusiasm to work under pressure and to prioritize requests in a demanding environment
- Monitoring and responding to emails sent by students, university and service provider staff regarding routine processes and routing to the appropriate areas
- Working knowledge of FERPA required
- Understanding of student records system development, use, and application. Ability to learn and adapt to new software
- Lead on managing all sports teams, including BUCS entries, pitch and referee bookings
- Help promote and organize club events. Supporting clubs before, during and after the event
3
Responsibilities For Visiting Student Services Coordinator Resume
- Assist with creating reports and generating statistics as needed
- Adapt way of working in response to changing needs of the job
- Domestic marketing activities, including community outreach events and activities, phone calls, etc..
- Serve as liaison with other local universities, student unions and organizations including BUCS
- A welcoming attitude to individuals of all cultural backgrounds and human diversity
4
Responsibilities For MBA Student Services Coordinator Resume
- Manage and pay office bills
- Provide general administrative support to the Registrar
- Coordinates the request to graduate process and graduation visits on campus
- Coordinates directly with outside constituents of MBA programs (China MBA representatives, Upper Austria University staff, etc.)
- Maintains collaborative relations with CIC international staff; directors, admissions counselors
- Maintains confidentiality and respects FERPA regulations
- Assists in the coordination of student worker activities
- Advise new and current students on Kaplan courses and products; collect lead information and participate in conversion efforts
- Communications manager: is responsible for working with the Dean’s Office and University Communications in the creation of newsletters, design of event advertising, posters and invitations and ensuring implementation of the university’s brand guidelines
5
Responsibilities For Chinese Student Services Coordinator Resume
- Coordinates logistics for special events and projects including cost projections, booking locations, assisting with transportation and lodging reservations, overseeing/managing event budgets, ordering refreshments, designing and sending invitations, and gathering and compiling meeting materials
- Additional responsibilities include: catalog revisions; course offerings on the schedule of classes each semester; coordinating the evaluation process each semester; supervising student workers; organizing and submitting all textbook requisitions each semester; and organizing and maintaining paper and electronic student files
- Demonstrated competence effectively interpreting and communicating detailed information, procedures, and directions clearly and accurately, in person, by telephone, and through business correspondence to a wide variety of individuals both internal and external to the organization
- Lead, coordinate and budget student activities and periodic social events including cultural days, sporting events and Hult Olympics
- Manage all student clubs, societies, and organizations with a goal to increase student engagement
- Support the Head of Student Services and Student Services Coordinators to organize Welcome Week events and manage Welcome Week student volunteers
6
Responsibilities For Student Services Coordinator, Weekends Resume
- Communicate, promote and manage news, events and information for students via internal web platforms and social media platforms to ensure information is constantly up to date
- Play a key role in assisting with campus events including campus tours, open houses, Graduation, Orientations, Annual Awards ceremony, Hult Prize, campus events and guest speakers
- Play an active role in the Student Services office to provide daily non-academic support via email, phone and in person to the Hult student body and staff
- Assist the Student Services team to formulate and implement an action plan to support and increase student satisfaction
- Work on an overall plan to increase engagement throughout the student body
- Deliver new student orientations, including information on program procedures, policies, goals and objectives, registration, course materials, system setup, technical guidance and problem resolution
7
Responsibilities For IU Online Student Services Coordinator Resume
- Experience in operations, customer service, project management, or education related fields
- A conscientious individual who needs little supervision in following up on assigned students, tasks, and special projects; Excellent organizational, multi-tasking skills and high level of attention to detail; Ability to work under pressure of deadlines and/or time limitations; Ability to work independently as well as part of a team
- Maintains student records on computer-based databases; create reports for administration; provide contact point for enrolled student program information
- Implements internal systems and materials for delivery of student services. Liaisons with program students, faculty, staff, administration, and internal constituencies in facilitating program objectives
- Recommends new or revised program policies, goals and objectives; present recommendations to administration
- Evaluates and analyzes student services' activity effectiveness; develop recommendations; implement and take appropriate action to ensure efficiencies and accuracy, in conjunction with Assistant Registrar
- Attends and participates in staff meetings, professional development seminars, and as member of various college and university committees
- Represents program at various community and student functions. Facilitates implementation of curriculum goals and objectives as established by faculty; provide necessary classroom setup, equipment and materials as specified; provide staff support in production of curriculum materials
8
Responsibilities For Intermediate Student Services Coordinator Resume
- Have authorization to work in the country of employment
- Customer Service – communicate clearly and professionally (in-person, by phone or email), have a pleasant, patient and friendly attitude, assist student, faculty and staff in resolving their inquiries in a timely manner
- Phone and email – troubleshoot and respond to inquiries
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s (students, faculty and staff) experience
- Provide professional academic service support for all undergraduate academic programs in DAAS
- Assist with entering and updating the course schedule for all stakeholders by promulgated University deadlines. If needed, enter course descriptions in LSA course guide and collect syllabi
9
Responsibilities For Activites / Student Services Coordinator Resume
- Schedule classrooms and faculty support for all courses and ensure arrangements are made for unique course requirements as needed
- Update website content and GSI handbook as required by curriculum changes to maintain current, relevant info on our academic programs and services
- Enter and update time schedule data in M-Pathways
- Process course overrides for all undergraduate students as needed each term by consulting program plans and with direction from the Director of Undergraduate Studies or DAAS’ Chair
- Maintain timely and accurate documentation on undergraduate student progression
- Coordinate grade submission and student evaluation process. Distribute course evaluations to appropriate stakeholders every term
- Respond to all correspondence, telephone, and email inquiries related to academic matters in a timely manner
- Serve as a back-up for front desk coverage as needed
- Develops an Educational Development Plan for each assigned ESS student within 10 days of their admittance to the Program and review with each student at mid-semester. Advises and assists ESS students with academic support services as needed
10
Responsibilities For Graduate Student Services Coordinator Resume
- Works with Educational Support Services (ESS) staff in screening potential program participants to determine eligibility, utilizing the KSIS database. Promotes the ESS Program to campus organizations and at campus events. Works with other ESS staff to identify potential new ESS students during the new student orientation and enrollment in June
- Coordinates the ESS Academic Intervention Program each semester to include identifying, notifying, meeting with, and monitoring ESS-eligible students who are on academic warning
- Works with enrollment services departments (e.g., Admissions, Registrar, Financial Aid) to enhance the administration and coordination of services for students enrolled in Extended Education programs. Identifies issues, recommends, and implements solutions to problems and changes in program procedures
- Assigns tasks and projects to student assistants when needed
- Develop and oversee programs and activities that align with INTO Suffolk University learning outcomes, using strategic campus and community partnerships where possible
- Ensure involvement of INTO Suffolk University students by working closely with the Suffolk International Progra-ms- International Center and the International Student Council
- Onboarding of new students, ensuring they are set up with Gonzaga accounts, are familiar with the online learning platform and are registered for classes
- Provide accurate and detailed advice to prospective students enquiring about Kaplan programs and close sales to ensure monthly and annual targets are met
- Develop knowledge of proprietary systems (salesforce CRM/ CLASS) to ensure swift and accurate processing of leads and enrollments
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