Technical Services Resume Sample
Freddie Lubowitz
212 Schulist Divide,
Dallas,
TX
+1 (555) 551 5670
Work Experience
Head of Technical Services
07/2015
-
PRESENT
Chicago, IL
- Review & Validation of Standard Work
- Edit and produce all video-based features for the Timberwolves/Lynx gamenight experience
- Edit and produce video features for various gamenight initiatives as needed
- Shoot/gather all relevant video needed for the “customized points” of each gamenight
- Serve as primary LPE contact with NBA for unique footage/highlight gathering for individual events/games through the NBA’s content/clip servers
- Work with Partnerships to create/execute entertainment concept videos for sellable gamenight assets and concepts
- Serve as video lead for all media day and production day crewing and production
Technical Services
02/2012
-
05/2015
San Francisco, CA
- Opportunities for growth, development and internal promotion
- K, tuition reimbursement, and generous paid time off
- Company paid certifications, licenses and training
- Expert application of problem solving skills.
- Manages Product Line technical service call systems to provide best-in-class response. Deploys local KPI’s and implements improvement plans for Product Line call center to drive achievement of gold standard call center service
- Normal audio and visual range needed, with or without correction. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus
- Complete basic training on aseptic technique, OSHA blood borne pathogens and HIPAA regulations as they related to KARL STORZ products
- Complete basic training on requirements for instrument cleaning, sterilization, high level disinfection and basic reprocessing regulations and guidelines
Technical Services Assistant
02/2005
-
10/2011
Phoenix, AZ
- Develop relationships with local studios and production houses, and serve as primary point of contact for these needs
- Create and execute “Entertainment Deliverables List” for all post-event needs for performance groups, partnerships, ticket sales, CR, among others
- Serve as primary Cinematographer for all LPE shoots/needs
- Associate Systems Engineers who help customers discover the right VMware solution for them
- Generate User manuals of electrical gear for Small, Large and Major O&M, Submittals, Pre-Go’s, OEM, Global, Canada and Generac Customers by understanding customer requirements and interpreting electrical drawings
- Identifies and resolves technical and operational problems using lean/six sigma tools
- Resolves non-routine issues appropriately using standard procedures for guidance
- Provides troubleshooting assistance to Business Class Customer Care Representatives and acts as the ‘go to’ person for day-to-day questions
- Competitive annual salary (CBPP Competency Based Pay Program)
Education
Walla Walla University
2001 - 2005
Engineer's Degree in Engineering
Professional Skills
- Excellent communication skills with strong influencing skills
- Excellent communication skills and listening skills
- Strong leadership/supervisory skills - complimented by well-developed influencing and communication skills
- Strong computer skills with the ability to navigate through different interfaces, coupled with intermediate to advanced Excel skills are essential
- Strong written and oral communication skills, problem solving and analytical skills, and attention to detail
- A team player with excellent interpersonal skills and a strong customer service orientation
- Excellent communication and interpersonal skills, with experience delivering to executive audience
How to write Technical Services Resume
Technical Services role is responsible for interpersonal, technical, computer, excel, customer, microsoft, leadership, basic, organizational, business.
To write great resume for technical services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Services Resume
The section contact information is important in your technical services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Services Resume
The section work experience is an essential part of your technical services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Services resume experience can include:
- Draft correspondences under direction of more senior members for customers on safe use, operation, processing and sterilization of KARL STORZ products when necessary, while conforming to various Regulatory guidelines
- Supervisory skills or a demonstrated potential for rapid growth into such skills
- Good interpersonal, communication, analytical, and organizational skills required; demonstrated ability to manage multiple priorities
- Exceptional communication skills and the ability to communicate effectively with various departments/areas and individuals (internal and external)
- Excellent interpersonal skills; ability to work independently and in a team environment; excellent
- Demonstrated ability to communicate effectively across all levels of business in both a face to face capacity and via the required reporting channels
Education on a Technical Services Resume
Make sure to make education a priority on your technical services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Services Resume
When listing skills on your technical services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical services skills:
- Creative problem solving skills to effectively multitask concurrent priorities in an organized manner
- Excellent communication skills, verbal and written communication skills in German and English
- Excellent interpersonal skills including the ability to make effective presentations and negotiate through opposing views
- Demonstrating clear and effective oral and written communication skills
- Strong analytical/problem solving skills pertaining to the organization and accessibility of legal information
- Strong computer skills, including the use of accounting and management systems, Microsoft Office
List of Typical Experience For a Technical Services Resume
1
Experience For Head of Technical Services Resume
- Collaboration, Influence Leadership, Strategic thinking, Effective project management and implementation skills
- Excellent communication and presentation skills, both oral and written are required
- Shows strong negotiation skills
- Positive attitude to effectively tackle problems and interface with the other functional areas of the company on a matrix basis
- Excellent team player, able to develop strong ties with colleagues and his employees
- Working experience with liquid chromatography tandem mass spectrometry
- Managing & prioritizing team resources to deliver outstanding, quality service to our customers
2
Experience For Technical Services Technician Resume
- Experience planning, organizing, and coordinating work of engineers and engineering managers
- Experience in testing laboratory environment executing product testing and communicating results
- Skill in performance management of technical professionals and engineering managers including goal setting, reviews, and career development activities
- Experience with digital projection, digital video, media control systems, networking, AV communication protocols, low voltage cabling, desktop computing, etc
- Two or more years of work experience in an industrial setting with a focus on formulating and testing of paints and coatings
- Experience with building product testing and building science knowledge
3
Experience For Director of Technical Services Resume
- Operates the mixing console in recording performances (ETC ION lighting console)
- Advanced experience in directing, lighting, audio and video techniques in field and studio situations, equipment troubleshooting and maintenance
- Strong working knowledge of operating systems, digital communications, programmable controller based machinery control and audio systems
- Experience of manufacturing products for leading retailer and familiar with Codes of Practice
- Experience working with building code bodies and certification agencies to drive change
4
Experience For Technical Services Director Resume
- Solid design sense; thorough understanding of design theory including principles such as color, typography and composition
- Experience with client relationships, understanding client needs and meeting deadlines
- Strong understanding of medical device company manufacturing operations, GMP, and compliance requirements
- Experience in the ability to deliver technical coaching and training
- Demonstrate & reinforce Cargill’s Guiding Principles & Cargill Leadership Model attributes
- Two to three years of professional experience working with Microsoft Dynamics GP or other ERP Solutions
5
Experience For Technical Services Assistant Resume
- Receives the maintenance needs of the Production Department (via the 'Daily Meeting') and helps to prioritize the work orders
- Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment
- Adaptability and good problem solving abilities
- Valid driver’s license upon the first day of employment and ability to drive according to the University Fleet Safety Policy
- Some training/coursework in library science or related field and/or previous library technical services clerical experience
- Eight to ten years of experience managing global technical services functions
- Experience working on Exchange 2010 or higher
- Advanced understanding and experience of risk assessment / management and safe systems of work
- Two to five years of graphic design experience preferably from a design or advertising agency or sports and entertainment entity
6
Experience For Director, Technical Services Resume
- Experience working collaboratively across multiple departments
- +3 years of experience in Manufacturing Operations
- Technical project leadership experience (using Agile/sprint methodology)
- Establish and maintain effective customer relationships and understanding of customer business and product installations to identify service needs
- Handle multiple tasks and prioritizing
7
Experience For Quality & Technical Services Resume
- Builds and supports effective working relationships between internal customers in wind, solar & third party O&M teams
- Experience of bringing products to market in a structured process (ie Stage Gate)
- A strong background in medical device design verification, sterilization and reprocessing
- Experience in original and copy cataloging and bibliographic maintenance
- The ability to establish and maintain effective and collaborative working relationships, both inside and outside the law library
- Technical experience in the Road Marking segment highly desirable
8
Experience For Technical Services Administrator Resume
- Experience using laboratory equipment, pilot equipment, construction practices
- Experience working in a large academic science department, ideally in the area of technical services
- A good understanding of PC networks and configuration, multiplexed or software controlled systems with knowledge of computer hardware
- Experience leading a technical team
- Demonstrated ability to build and lead a high performing team
- Process Improvement – Strong process team focus to drive continuous improvement. Actively participate in safety vigilance and safety improvement programs
- Collaborate with Product, Engineering, and global client facing teams to ensure a streamlined customer experience
- Determine required skill-set and drive cross training program
9
Experience For Manager of Technical Services Resume
- Co-workers are an important part of me delivering excellent service to my guest
- Strong ability to diagnose and troubleshoot problems encountered between personal computer hardware, software and peripherals
- Technical services / tech support / professional services experience with a focus on software products and technologies
- Proven track record of organizational leadership on large scale
- Demonstrated ability to drive results based on systematic data measurement
- Manage and develop the Validation and Maintenance & Metrology teams: performance management, capacity tools, and development and succession plans are in place
10
Experience For Senior Director, Technical Services Resume
- Experience of budget management and cost control is important, underpinned by a continuous improvement mindset
- Experience shooting with Canon C-100, Canon SD or DSLR cameras. ENG style shooting with Sony PMW-100
- Technical experience working in an IT environment, preferably a software, Iass or SaaS based company
- Technical services and/or engineering experience
- Deep technical experience in building operations and maintenance programs
- Strong competency in strategic planning, execution and business acumen
- Works independently, takes initiative and can set priorities within its own area of responsibility
List of Typical Skills For a Technical Services Resume
1
Skills For Head of Technical Services Resume
- Manage multiple projects concurrently. Proven planning, estimating and project delivery skills. People management skills
- The position interfaces with a wide variety of contacts requiring effective verbal and written communication skills and ability to be a team player
- Excellent team-building and communication skills
- Strong analytics, solution oriented, and problem-solving skills
- Possess excellent team‑working skills
- Apply good math skills for calculating and conversion work
- Strong analytical, problem solving, collaboration, written and oral communication skills
- Has demonstrated ability to effectively communicate, influence, and resolve issues using various methods (telephone, email, face-to-face, etc.)
2
Skills For Technical Services Technician Resume
- Excellent customer service, attention to detail, proactive problem solving and time management skills required
- Possess strong analytical and problem solving skills to resolve users/system related issues
- Have strong experience within the mining industry in production and/or technical roles with leadership experience
- Strong project management, problem solving and customer relationship management skills
- Strong Excel spreadsheet skills (able to create management tools such as modelling and scenario analysis etc.)
3
Skills For Director of Technical Services Resume
- Experience with architectural paint and stain products required. Prior lab testing experience is required
- Strong interpersonal skills with ability to listen and contribute to team decision making
- · Strong problem-solving skills
- · Excellent communication and interpersonal skills to interact with all technical stakeholders including employees, customers and prospective clients
- Strong organizational skills, attaches great importance to respecting deadlines
4
Skills For Technical Services Director Resume
- Management experience in Validation Operations, experience in a maintenance required
- Proven ability to work effectively within the department and cross-functional stakeholders
- Work with minimal supervision and demonstrate good time management skill
- Strong communicative skills - both written and oral
- Strong interpersonal, communication, and organizational skills and the ability to work with diverse populations
- Strong analytical capability and the ability to effectively collate and compile data
- Training or commensurate experience in the science of quality, matched with real-world experience (Lean, Six-Sigma, Deming, Toyota, etc.)
- Communicate effectively in English, both orally and in writing, including as such relates to technical issues pertaining to area of responsibility
- Proven experience of working in the design construction and operation of engineering services in building or similar built environments
5
Skills For Technical Services Assistant Resume
- Experience providing medical device industry technical support, including relevant experience in the cardiac pacing industry
- Use of construction skills, (i.e: building repair, concrete/cement, carpentry, plumbing, etc.)
- Ten (10) years of experience in refining or petrochemical industry including five (5) years of experience in a supervisory/management role
- Demonstrable skills in client interactions, project planning, organizing, communication, and team motivation
- Proven experience in generating business in a customer facing role in the application sectors of paints, coatings, plastics, paper
- Use of construction skills, (i.e., building repair, concrete/cement, carpentry, plumbing, etc.)
- Maintains a positive work atmosphere by acting and communicating effectively with students, co-workers and managers
- Demonstrated experience managing large projects within a plant environment (Product Development, Process Technology, New Product Commercialization, etc.)
6
Skills For Director, Technical Services Resume
- Knowledge and application of welding and machine shop skills
- Leverage relationship management and needs-based selling skills to provide clients with a consultative sales process
- 1) Demonstrated experience in leading change and situational leadership
- Strong experience with Adobe Premiere, Adobe After Effects, and Non-Linear Editing Systems
- Strong experience operating DSLR and/or Mirrorless Camera systems and cinematography methods
- Who is skilled at facilitating groupings of employees from diverse functions into effective teams
7
Skills For Quality & Technical Services Resume
- Professional report writing skills (customer call reports and trial reports)
- Able to meet deadlines despite multiple and conflicting priorities; able to prioritize and constructively adapt to change
- Skills in leading technical resources, team oriented management style
- Experience in the construction industry with preference in metal building experience
- Good knowledge and experience of Windows applications, Mac OS X, Video Conferencing facilities
- · 2 - 6 years technical experience in a deployment, application support or technical support role, with a proven background in client interfacing
8
Skills For Technical Services Administrator Resume
- · Well-developed PC skills using Microsoft Windows
- Managerial skills (emphasis on communication and coaching)
- Previous selling experience with a proven record of success is an asset
- Demonstrated experience of regulatory health authorities audits; FDA, SwissMedic and others
- Proven experience of new product introduction and technical transfer activities
- Operation of (RF) hand held scanner and P.C. Skills
9
Skills For Manager of Technical Services Resume
- Strong ability to write effective reports and correspondence
- Demonstrated experience with common project management practices, including work planning, budget management, resource management
- Demonstrated experience with HL7, FTP and batch file processing technologies
- Demonstrated experience in client relationship management
- Work effectively as a brand ambassador for the organization and representative of the Creative Services group
- Basic office computer skills (Microsoft Word & Excel), internet and cell phone essential
- Work effectively on a multi-disciplinary team
- Strong commercial acumen with proven category and contract management capabilities
- Skills in presentation technique
10
Skills For Senior Director, Technical Services Resume
- Strong commitment to excellence in service and demonstrated ability to work independently as well as
- Understanding of, and experience with, word processing software and familiarity with spreadsheet software
- Understanding of and experience working within the constructs of shared governance
- Planning, product design & development (including suppliers), product and process validation
- Drafting, Customer Service, or Estimating experience
List of Typical Responsibilities For a Technical Services Resume
1
Responsibilities For Head of Technical Services Resume
- Detail oriented; strong analytical and problem solving skills
- Excellent budget management and decision making skills
- Strong collaboration and written and oral communication skills
- Skills in presenting/communicating complex information, emerging technologies, and trends to audiences with varying technical understanding
- Preferably with min. 1year of hands-on experience in troubleshooting multi-vendor environment or experience in IT Support
- Accountable for validating the technical content and effectiveness of the maintenance program
2
Responsibilities For Technical Services Technician Resume
- Work effectively with a cross-functional team including design, production and product development
- Advanced Excel skills with the ability to manipulate large amounts of data using spreadsheet applications
- Effectively communicate with all levels of staff both customer and Thales AU - via staff meetings, written communications and one-on-one communication
- Basic PC skills, Windows, Word, Outlook, etc
- Knowledge and demonstrated experience with mobile-first and responsive design cross-platform testing
- Supervisory/team lead experience within medical device industry and a min 5 years’ experience
3
Responsibilities For Director of Technical Services Resume
- Demonstrated experience in and broad knowledge of archives and special collections acquisitions,
- Rigging experience is necessary
- Tracking of ARC validity expiry dates & informing Head of Technical Services 90 days before the review becomes due
- Strong financial acumen including accounting processes, project budgeting, forecasts, ongoing project cost monitoring and contract management
- Experience managing a technical team or function inclusive of hiring and developing high performing colleagues
- Experience supporting or working on mid back office or accounting software
- Project management, budgeting, planning and design engineering experience
- Experience with procuring complex engineering contracts and managing account level safety and compliance programs
4
Responsibilities For Technical Services Director Resume
- Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations
- Experience troubleshooting Desktop/Laptop, (VM) and remote computing
- Develop/cooperate in developing content for marketing communication
- · Maintain the lines of communication by providing effective feedback and communicate strategy with clients, including dates for resolution of open issues
- Who is skilled at leading internal process and systems change to continuously enhance ability and deliver ever-increasing quality products to market
- Experience in Engineering, Mining, Geology, Technical Services, or related field
- Experience with Food & Beverage Processing projects ranging in size from $10M to $20M
5
Responsibilities For Technical Services Assistant Resume
- Experience establishing and managing team and/or functional budgets
- Site Technology experience supporting Gardasil Bulk and Filling processes
- Experience in information technology related operations or planning
- Professional experience of increasing responsibility
- Experience of dealing with maintenance/technical issues preferably within the cycle industry (Cytech Level 2/3 is also preferable)
- Experience working in a customer service environment
- Good knowledge of troubleshooting, problem identification/ resolution
- Strong knowledge of Operating Systems (min. windows) is required
- Accountable for the aircraft reliability monitoring program and its effectiveness
6
Responsibilities For Director, Technical Services Resume
- Solid understanding of maintenance program and reliability principles
- Solid understanding of the operation
- Experience of working in an Part 21 Design Organisation desirable
- Implement and maintain effective quality management systems in our pulp and paper operations geared towards meeting customer needs
- Knowledge of and experience with a theater lighting console system is necessary
7
Responsibilities For Quality & Technical Services Resume
- Operate, test, repair, analyze and maintain the performance of all material handling equipment (Conveyors, Crisplant, etc.)
- Demonstrated knowledge of micro computer and P.C. based control and monitoring systems
- Solid understanding of the research university environment and scholarly communication issues
- Strong understanding of the Travelport product suite, desired
- Experience/understanding of the Travel Industry
8
Responsibilities For Technical Services Administrator Resume
- Experience working in a ‘fee for service’ environment
- 3 – 5 years of experience as an Analyst in business intelligence or data management, preferably with customer marketing databases
- Demonstrated understanding of ETL processes and relational databases in both normalized and de-normalized models
- Experience with a BI reporting and data visualization tool; e.g. Microstrategy, SSRS, Tableau, Crystal, Business Objects
- Experience with an ESP; e.g. Oracle Eloqua, IBM Marketing Cloud
- · 1 year of driving experience
9
Responsibilities For Manager of Technical Services Resume
- Footwear industry or shoemaking experience/ knowledge
- Five or more years experience in the engineering or maintenance field
- Experience in the following is also desirable though not essential
- Experience leading process technology transfers for clinical/commercial biologics (s)
- Experience with project management and/or leadership enabling cross functional engagement to deliver project goals and timelines
- Strong track record of leading Technical Customer Support/IT Program Delivery teams with a focus on APAC customers
10
Responsibilities For Senior Director, Technical Services Resume
- Strong understanding of software development languages, processes and methodologies (Agile)
- Experience with administrative departments supporting technology
- Experience with project planning software (i.e. MS Project)
- Experience with budget planning and management
- Represent Account for ongoing business changes related to IBM’s service delivery (i.e., validation and continuity)
- Demonstrated high level of proficiency in wiring, motor hook ups
- Related experience working in Technical Writer environment required, no substitution for education
- Broad knowledge and experience within the GMP environment, including Lean and SixSigma and knowledge of regulatory affairs
- Create clean and valid code for modularity and reusability
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