Trade Support Resume Sample
Cristian Denesik
962 Howe Cove,
San Francisco,
CA
+1 (555) 908 7499
Work Experience
Trade Support Manager
02/2016
-
PRESENT
Detroit, MI
- Daily support and assistance to lines of business
- Internal business partners to consult/ advise/ service in the delivery of key accountabilities such as Risk Management, Trade Supervision, Canadian Audit Division and Corporate Compliance
- Provide information to team members and/or manager, and advise internal business partners and peers
- Maximize the trading books’ profitability by identifying short positions and cheap internal availability; conversely of any longs that could be financed in the overnight money market
- Monitor traders’ positions and activity, ensuring that all positions are accurately reflected in internal books and records and risk systems
- Experience with a variety of asset types (loans, bonds, equities, derivatives, etc.) with a strong focus on private equity structure funds; portfolio accounting and order management systems
- Willingness to ask questions and think creatively
Trade Support
08/2012
-
12/2015
Houston, TX
- Management experience and ability to lead discussions of complex topics
- Work independently, multi-task, and take ownership of tasks
- Unit Trusts / OEIC’s
- Daily reconciliation of various fixed income transactions including, but not limited to, Municipal and Corporate Bonds, CMO’s, Agencies, and UITs
- Identify trade exceptions and resolve breaks with trading desks and other broker/dealer back offices on a timely basis before settlement date
- Understand and comply with regulatory reporting requirements such as TRACE and MSRB
- Learns and assists with Cancel & Rebills and other trade related corrections
- Prompt escalation of any breaks or client issues, including non-responses from custodians or clients on significant, high value, aged or priority market items to the Supervisor
- Escalation of issues with account assignments, client assignments and daily work deliverables
Delta One Trade Support
02/2009
-
03/2012
Phoenix, AZ
- Monitor, escalate and report any systems outages and issues to the Supervisor and other internal parties, as appropriate
- The position requires the individual to manage and minimize operational risk. The operational risks are large enough to impact both the client and RBC from both a monetary and reputation perspective
- Develop technical knowledge of the Operations function in a financial services organization
- Work as part of a global team utilizing the resources and skills available to deliver solutions locally
- Build skills in working across geographic locations within a multi-cultural environment, adapting solutions to different cultural environments
- Provide Supervisory oversight to the following activities
- Strong analytical skills, with ability to investigate intricate trade discrepancies and recommend a course of action
- Knowledge of Excel with the ability to use/maintain macros
- Working knowledge of the following systems within 3 months of start: Bloomberg, trust, smac, mvp, fx connect, PCView, Reflections, Charles River, Citibank Custodial system
Education
University of Mount Union
2004 - 2008
Bachelor's Degree in Finance
Professional Skills
- Excellent organizational skills are required with the ability to prioritize daily workload whilst working accurately under pressure
- Knowledge and experience applying Lean/Six Sigma root cause analysis skills with a track record that demonstrates an attitude and ability to improve processes
- Strong problem solving skills with a proven ability to solve problems creatively and able to communicate the solutions clearly and concisely
- Operations and control mindset, strong prioritization and time management skills
- Strong critical thinking and problem-solving skills, with the ability to analyze financial impacts
- Proven analytical skills including data reconciliation and interpretation
- Excellent Excel Skills, advance macro level and above
How to write Trade Support Resume
Trade Support role is responsible for analytical, excel, solutions, research, clients, credit, mainframe, finance, securities, training.
To write great resume for trade support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Trade Support Resume
The section contact information is important in your trade support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Trade Support Resume
The section work experience is an essential part of your trade support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous trade support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular trade support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Trade Support resume experience can include:
- Effective time management and organisational skills including the ability to multi task and prioritise work
- Excellent English skills in speaking and writing
- Strong communication and negotiation skills and the ability to build relationships across all levels of seniority
- Play a key role in the support of Business Partner initiatives, effectively performing analysis and supporting implementation activities
- Proven experience in facing off with business counterparts
- Operations experience and Good understanding of OTC derivatives, Fixed Income Derivative, Interest Rate Swap Derivative products
Education on a Trade Support Resume
Make sure to make education a priority on your trade support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your trade support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Trade Support Resume
When listing skills on your trade support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical trade support skills:
- Good knowledge and understanding of the business unit’s key products such as cash equities, equity and index options, equity and index futures, convertible debentures, ETFs, and warrants, processes and controls
- Very strong communication skills and the ability to build and maintain strong relationships for effective interaction with internal and external clients
- Strong analytical, research and reconciliation skills are required for managing daily controls
- Excellent written and oral communication skills required when dealing with internal groups and external counterparties in problem resolution
- Someone with good communication and networking skills
- Excellent time management skills and an ability to meet the multiple strict market deadlines and handle high volumes of work daily
List of Typical Experience For a Trade Support Resume
1
Experience For Trade Support Manager Resume
- Experience managing a team of multiple people
- Matching and Verifying Incoming Broker Confirmations – Electronic & Paper
- Fixing of NDF, CMS, NDIRS, NDSwap
- Handling counterparty responses to confirmations/contracts as well as receive/review/respond to third-party paper
- Identifying areas of improvement across systems, processes / procedures in order to increase accuracy, improve efficiency and improve output
- Preparation, monitoring and notification of Futures and Options positions approaching last trading/expiry day
- Get involved in projects aimed at closing process gaps, improving operations efficiency, and capturing revenue leakage
2
Experience For Trade Support Senior Associate Resume
- To achieve accurate input/matching of trades to the various Financial matching system with the timeframes specified by Rules and Regulations
- To perform checks throughout the day on all trade input, noting and actioning any amendments necessary
- Contribute to defining specifications and performing UAT for new information systems
- Manage the post-execution trade booking and allocation for trades executed both away and by the NBCN’s block and general trading desks
- Mitigate risk by reconciling discrepancies between the trading desk’s positions and the firm’s books and records
- Generate and review exception reports, including unconfirmed trades, outstanding payables/receivables, settlement & inventory breaks
- To ensure that all trade feeds are working on a timely basis
- Review and understand the Standing orders of The Bank
- Understand the front to back flow between trading desk and operations
3
Experience For Manager, Trade Support Resume
- Excelent understanding of the front to back trade lifecycle processes
- Ensure the team’s daily KPIs are met, escalating potential issues where appropriate
- Knowledge of International settlements (including Euroclear and Crest) and income / corporate actions advantageous
- Ask probing questions to identify nature of problem and assess implications
- Able to work in a changing environment, recognise opportunities for improvement and make constructive suggestions
- Product scope: Exotics Equity and Hybrid derivatives. Products including equity linked notes, share accumulators, auto-callable and other exotic payoffs
4
Experience For Team Leader, Trade Support Resume
- Streamline booking workflow through automation and process review
- Ensure booking timeliness; provide justifications for any late bookings and amendments
- Ensures accurate and timely execution of trades and follows correct trade/fund company procedures and quality checking of all work
- Settlement Knowledge of the following CREST eligible assets Equity/Fixed Income/ETF/Investment Trusts/CDI’s/Gilts
- Perform trade cancellation and/or correction as required. Perform ad-hoc analysis on trading breaks, settlement mismatch, and other tasks as assigned
- Assist in Novation / Restructuring of trades
- End of Day check for system and loading of rates
- Exposure to end to end process from idea generation, execution, hedging through to delivery and client confirmations
- Opportunity to contribute to a growing business and enhance its functionality immediately
5
Experience For Senior Analyst, Trade Support Resume
- Complete necessary operations projects and ad hoc requests concerning regulatory initiatives and operations/tech enhancements
- Recognize risk and escalation process
- Rapidly learn and understand new tasks presented and quickly commit to memory in a high volume environment
- Identify and deliver process improvements
- Competence in excel (macros, formulas) and outlook
- A high level of knowledge in capital market products including US Equities, US Treasuries, US Agencies, commercial paper, discount notes, mortgage-backed securities (MBS, CMOs, ABS, CMBS), municipal bonds, repurchase agreements, corporate bonds, exchange trade futures and options, over-the-counter swaps and currency options
- Independently addresses and researches complex issues and demonstrates ability to reach an effective and timely resolution
- Assist FO on their specific requests with effective and innovative solutions
6
Experience For EDG Flow & Converts Trade Support Resume
- A focus on client needs, business success, risk management, and the proper management of financial resources
- Field post-execution inquires from settlements and sales support with regard to any discrepancies between what we’ve booked and what the counterparty claims was executed
- Observe price action in the market to monitor foreign customers’ orders
- Responsible for the oversight and maintenance of the firm’s collateral management process
- Develop and maintain positive relationships with the firm’s custodians
- To ensure that all trade mismatches are dealt with in a timely manner
7
Experience For Delta One Trade Support Resume
- To perform end of day checks to make sure all business has loaded into the settlement system
- Produce reports and recaps for clients of daily business
- Ensure PEGA tasklist is up to date when tasks completed
- To maintain the static of contracts within the Futures systems
- Assisting with physical delivery of Bonds, Commodities, Emissions and Equities at the exchanges/clearing houses and ensuring internal systems across operations are completed
- Delivery of metals and warrants on the LME
- Certifications has been configured as Required on the Request Type. Certifications or Additional Certifications are required
8
Experience For Equity Derivatives Fund Operations Trade Support Resume
- Advent suite of products (MOXY, APX, DTCC)
- Provide operational support for Cash Equities across DMA, DSA and High Touch businesses
- Flow and Japan Support
- Exotics and Convertibles Support
- Note and Fund Issuance Support
- Product Knowledge; equities, derivatives, CFDs
9
Experience For Trade Support, Market Operations Division Resume
- Quickly grasp new concepts and ideas
- Knowledge on relevant systems. For example, Bloomberg, Reuters, Kondors, Star
- Control of bookings based on documentation (term sheets, tickets) provided by front office
- Understand the modelling of exotic products and deals in the in-house information systems. Resolve breaks that might occur in the different systems. Identify the root cause and put in place long term action plan
- Write down / update procedures linked to sensitive processes and controls
- React in a timely manner to incidents and develop action plan for the long term
- Understands the relationship between internal and external systems (IMS, FUNDLINX, WCM, TOE, TOA, PCWEB, FUNDMASTER, US TRADE, etc)
- Ensures that trade deadlines, both internal and external, are met by designated time frame
- Take action to ensure away trades are matched in compliance with NI24-101; act as liaison between clients and the settlement teams to resolve any issues arising from invalid bookings (fails and mismatches)
10
Experience For Bonds Trade Support Resume
- Closely monitor and manage FX coverage as required. Work with the FX desk to ensure exposures are accurately hedged. Assist in minimizing/eliminating FX errors by actively identifying and reporting inaccuracies
- Deliver exceptional client experience by providing accurate, timely and consistent answers to inquiries in varying degrees of complexity; take ownership of client issues from end to end and conduct issues escalation when deemed necessary
- Experience leading an operations team
- ? experience working with sales/traders & clients
- Work within the Greene King company values
- Proactively identify trends in client activities; document exception procedures and make suggestions aimed at process improvement
List of Typical Skills For a Trade Support Resume
1
Skills For Trade Support Manager Resume
- Team player who can work independently, with strong analytical skills and numerical skills
- Good numerical skills and excel skills are required
- Adaptable, with strong interpersonal skills and an ability to work under pressure
- Good analytical skills and ability to suggest changes / solutions and voice opinions
- Strong written and verbal communication skills are essential. This role requires the ability to deal confidently and articulately with external counterparties
- Operations experience and Good understanding of Equities OTC products
- Good understanding and demonstrate A-Approach
2
Skills For Trade Support Senior Associate Resume
- Possess a high level of reading and comprehension and analytical skills
- Communicate effectively both orally and in writing with internal and external parties
- Audit skills including meticulous attention to detail and ability to work to deadlines/under pressure
- Operations experience and Good understanding of OTC derivative, Fixed Income Derivative products like CDS, Interest Rate Swaps, FX, Equity Swaps
- Strong background and experience of Credit Products from a Middle Office or Back Office background
3
Skills For Manager, Trade Support Resume
- Strong Sophis experience
- Build strong working relationships with and influence internal partners including trade support, documentation and sales/trading
- Develop a good working knowledge of the settlement practices for all Lending markets approved by Northern’s lending program
- Experience supporting a Rates Trading Desk – Vanilla IRD, TRS, Bond Forwards and Eurodollar / Euribor Futures,
- Experience supporting a Rates Trading Desk
4
Skills For Team Leader, Trade Support Resume
- Manage Desk resources by allocating responsibilities to directs and prioritizing projects
- OTC products and clearing experience highly regarded
- Strong ability to multi-task working across multiple teams and functions
- Strong working knowledge of ISDA definitions is essential
- Proven track record and understanding of operational risk
- Strong ability to maintain risk and control while balancing client service
- Preferably looking for buy-side experience
- Business experience required
- Prioritize issues according to urgency, define solutions and escalate accordingly
5
Skills For Senior Analyst, Trade Support Resume
- Equity derivatives experience
- Financial service experience in trade processing related to DTC, FED, Euro clear, OTC, and Local Market Settlements
- Performs end of day price validations to ensure required market data is complete and within defined price thresholds across multiple investment systems
- Good industry and operational knowledge of Asian Securities Markets
- System experience with Markitwire, ICE Link, DS Match desirable
6
Skills For EDG Flow & Converts Trade Support Resume
- System experience with Markitwire, ICE Link, DS Match and Omgeo CTM desirable
- Active experience in cash, derivatives and structured products
- Highly organized with strong focus on quality of deliverables
- Experience of trade workflows and appreciation of Legal Entity frameworks
- Familiarity of various risk management systems and an advanced MS Excel skill set
- Common sense coupled with a strong analytical and logical approach
7
Skills For Delta One Trade Support Resume
- Specific hands on experience with mortgage-backed securities including pool processing on notification date and settlement of TBA pairoff wires
- A proven track record of implementing and maintaining control standards in a sophisticated Trade Operations environment
- An excellent team player, working with teams in a global environment
- A proven track record of process improvement using a six sigma or related methodology to enhance and improve process
- Experience of delivering major change projects
- Oversee the group’s KACE ticket queue and prioritize ad-hoc internal inquiries
- Strong Markitwire knowledge
- Good Fixed Income product knowledge, particularly OTC Rates and Structured derivatives it would be an advantage
- Self-starter, flexible, good team player, with the ability to work under pressure in a team environment with minimal supervision
8
Skills For Equity Derivatives Fund Operations Trade Support Resume
- Performing Broker reconciliations and resolving exceptions arising by following up with Sales, traders or Brokers
- Operating under set procedures but demonstrating flexibility and creativity in dealing with exceptions
- Leading a small team of Trade Support Analysts, overseeing their work as well as providing guidance and support when necessary
- Booking trades in various booking systems
- Closing trading books on a daily basis
- Understanding of Cash Equities products and trading workflows
- Understanding of Settlement Knowledge of the following CREST eligible assets Equity/Fixed Income/ETF/Investment Trusts/CDI’s/Gilts
9
Skills For Trade Support, Market Operations Division Resume
- Monitoring, calculation and booking of exotics and vanilla life cycle events in the FO and BO information systems
- Monitoring the feeding of electronic executed trades for fail trade
- Assisting/resolving queries from FO and BO
- Performing Trade Booking/Capture, Trade amendment, and Trade Verification on behalf of traders
- Collaborating with a peer manager (nights) to cover a 24/6 production team
- Programming knowledge in Python, Visual basic is required
10
Skills For Bonds Trade Support Resume
- Understanding of derivatives products is required
- Seasoning and maturity
- Working directly with the traders and structurers to understand each deal to ensure seamless trade entry and flow to subsequent back-office systems
- Circulating daily and weekly reports on key control activities to traders and operations teams
- Processing trade compressions via Trioptima
- Confirming trades with clients
- Booking of trades
List of Typical Responsibilities For a Trade Support Resume
1
Responsibilities For Trade Support Manager Resume
- Assist internal partners with trade operations and settlement related inquiries; Answer questions and provide comments to help resolve issues that sometimes have broader impacts
- General admin support – promotions tracking, keeping the team inbox up to date, sorting post, organising stationery for SDM’s, keeping the organisational charts and contact lists up to date
- ? experience with a global investment bank (Equity Trade Support experience an advantage)
- ? experience in an Operations role
- Over 3-5 years of experience in financial services
- Actively participate in the FX business and marketing of capabilities
- Task oriented with a flexible approach to work
- Highly energetic & self-motivated
2
Responsibilities For Trade Support Senior Associate Resume
- Manage multiple tasks consecutively
- Stock Exchange Break Reconciliation (Singapore and Hong Kong markets)
- Participate in New Product Approvals and CTB project changes as necessary
- Supervision of functions completed as vendor and Mumbai teams
- Accurately capture trades when assistance is requested
- Daily reconciliation on futures positions against clearers statement
- Assist in amendment from FO when needed
- End of Day reconciliation between FO blotter and system input
- Collateral management for bilateral trades
3
Responsibilities For Manager, Trade Support Resume
- Awareness of cash equity trade flows, including ability to distinguish characteristics between developed & emerging markets, broker vs. exchange venues, DVP vs. cleared trades etc
- Responsible for resolving and escalating market risk related to trade breaks with counterparty brokers and exchanges, in addition to internal position breaks vs. trader?s risk
- Analyses and exposes ambiguous or complex issues, identifies root causes and proposes future actions
- Trade support for an integrated team that covers the advice and execution of all Foreign Exchange products
- Assistance in coordination with traders and operations around bookings and regulatory matters
4
Responsibilities For Team Leader, Trade Support Resume
- Assist with the roll-out and development of the Tech projects and platform improvements
- Exposure to all Foreign Exchange products
- Opportunity to deepen knowledge of derivatives
- Unique insight into the mechanics of the Foreign Exchange market
- Work with internal resources and service providers to rectify and resolve findings that have been recorded during oversight reviews per the direction of the MSO Forum
- Work with the other Servicer Oversight team members/departments within JPM to complete work on Collections Litigation (foreclosure, bankruptcy and REO), FDPA, SCRA reviews and review and reconcile REO Holdings Inventory to assist the Legal Dept. with regulatory reporting to OCC and FRB around agings and valuations
- Demonstrate professional behavior and teamwork, be punctual, dependable and adhere to company policies and procedures
- Experience in equity operations
5
Responsibilities For Senior Analyst, Trade Support Resume
- Over 1-3 years of experience in financial services
- Perform activities relating to Rate Setting like notice preparation, dispatch, rate setting/fixing
- Production and distribution of exception reporting highlighting specific exceptions that require specific actions to resolve
- Supportive working behavior able to place themselves in the counter person’s position
- Regulatory reporting responsibilities
6
Responsibilities For EDG Flow & Converts Trade Support Resume
- Assist Risk, Product and Financial Control groups with internal/external audits
- BA Honors or equivalent
- Reconciliation of upstream & downstream systems to ensure trade flows are complete
- Perform book move & compression activities
- To process requests from Internal Trade Support teams to update MS Internal Mainframe Systems
- Exposure to other asset classes
- Responsible for all trade workflow events along the trade lifecycle including accurate trade capture and processing of amends and unwinds, regulatory reporting, trade and risk reconciliations
7
Responsibilities For Delta One Trade Support Resume
- Perform numerous control reconciliations including front office to middle office recs, middle office to back office recs, settlement and confirmation queries and MTM valuations
- Verify deal representation in risk management system for Physical and Financial Energy deals involving verification against Broker confirmations, Trade Blotters and Sales Recaps
- Confirmation matching via eConfirm and EFETnet
- Generation of ISDA, NAESB, WSPP, EEI and other industry standard confirmations
- Appropriately handle deviation, exceptions and prudently escalate any control breakdown or incident to senior management
- Participate in further development of guidelines, systems and routines within the area of responsibility, keeping apprised of new industry standards and practices
- Daily collaboration with offices in Houston, Calgary, Minneapolis and London to ensure workload completion across locations
- Product coverage includes Corporate and Sovereign bonds, US Treasuries and Equity transactions
8
Responsibilities For Equity Derivatives Fund Operations Trade Support Resume
- Day-to-day support for the equity derivative trading desks - working closely with traders risk managing & executing client flow on a variety of OTC equity derivative products
- Trade capture, event processing, and reference data maintenance to ensure accurate representation of positions, P&L, and exposures in the risk management systems
- Liaising with global Tech & Ops counterparts on a variety of strategic initiatives to provide expertise for processes & systems, assist in testing technology rollouts, and driving enhancements to existing systems & processes
- Implementation & execution of processes within a control infrastructure that mitigates operational risk & allows a the business to operate in a controlled environment
- Experience with a global investment bank (Equity Trade Support experience an advantage)
- Experience in driving projects and record of delivering Continuous Improvements aimed at improving efficiency and reduction of operational risk
- Experience and understanding of trade matching and confirmation processes for Equity, Fixed Income, FX, Futures, Options, OTCs and Swaps
- Excellent understanding of the managed funds industry, products and knowledge of investment market operations
9
Responsibilities For Trade Support, Market Operations Division Resume
- Experience in an Operations role
- Collating & presenting key governance metrics to the business on a regular basis
- Provide "best execution" by using the most accurate pricing models and by performing price discovery without disrupting the market
- Trade maintenance: monitoring STP flows, resolving breaks, and updating client instructions
- Make independent, accurate, decisions to ensure finding in reviews are appropriately completed, documented and presented to the Mortgage Servicer Oversight Forum, which is comprised of Business Executives, Risk Officers and Transaction Managers
- Execute hedging transactions using a variety of derivative instruments (Swaps, swaptions, TBA, PO, CMM, exchange-traded futures and options)
- Maximize P&L given Management's risk appetite by optimizing the mix of hedge instruments and minimizing transaction costs
10
Responsibilities For Bonds Trade Support Resume
- Occasional weekend working to support business migrations and contingency testing
- Assist in complex matters/securities handling
- Confirm any necessary adjustments/corrections with Traders and oversee trade correction process in trading system as needed
- Review team’s actions relating to FX activity to assure trades are matched with brokers in GTSS and that discrepancies are properly resolved
- Review changes to broker settlement instructions in accounting system
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