Beverage Manager Resume Sample
Kallie Miller
234 Hilll Glens,
San Francisco,
CA
+1 (555) 196 7974
Work Experience
Beverage Manager
05/2018
-
PRESENT
Houston, TX
- Obtain/maintain alcohol awareness certification and food handler’s permit
- Lead and direct the team firmly and fairly applying constant, gentle, pressure to hold standards while directing the overall operation, ensuring proficiency and productivity
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Ensures physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
- Assists with the development, training and inspiration of outlets staff for promotion
- Manage wine list to stay relevant in today’s market. Maintain a strong reputation for availability of world class wine
- Ensures a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
- Experience. At least two years of food and beverage or supervisory experience in related field
Assistant Beverage Manager
03/2013
-
03/2018
Los Angeles, CA
- Strong working knowledge of Microsoft office and basic computer skillset
- Working knowledge of inventory and point of sale systems
- Work event based hours to include nights, weekends, and holidays
- Keeping the Beverage staff fully informed of any changes and/or information pertinent to their shift
- Payroll and gratuity distribution for the Beverage Department
- Following upper management guidelines in the overall running of the Beverage Department
- Personnel procedures including the following: interviewing, hiring, overseeing training, discipline and terminations, within the Beverage Department
- Enforcing rules of conduct and discipline in accordance with the rules and regulations set forth in the Employee Handbook
- Ensuring that the staff maintains the service standards of the Resort
Banquet Beverage Manager
06/2008
-
12/2012
San Francisco, CA
- Delegating authority to accomplish the requirements necessary to fulfill the Beverage Department's needs
- Attending weekly Conference Planning meetings
- Monitoring overall appearance of the Lounge, Service Bar and Pool Bar
- Ordering and keeping inventory on all beverage items
- Preparing liquor checks for functions and hospitalities
- Assisting with the set-up of any functions or hospitalities when needed
- Informing the MOD of any client or staff conflicts or problems
- Adhere to the policies of the property as set forth in the Employee Handbook and report any observed violations to Human Resources
Education
Kent State University - Trumbull Campus
2002 - 2007
Bachelor's Degree in Management
Professional Skills
- Demonstrate strong leadership skills, morale/team building abilities and excellent employee/customer relations skills
- Proven people management skills and experience leading a team
- Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Fidelio, AS400, Micros)
- Excellent interpersonal and problem resolution skills with an outgoing personality and ability to work as part of a team
- Excellent computer skills; proficient in the use of MS applications
- Builds rapport with all team members through active listening and problem solving skills. Holds self to a higher standard, being a role model at all times
- English reading, writing, and math skills required
How to write Beverage Manager Resume
Beverage Manager role is responsible for training, software, purchasing, gaming, english, leadership, reporting, database, procurement, security.
To write great resume for beverage manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Beverage Manager Resume
The section contact information is important in your beverage manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Beverage Manager Resume
The section work experience is an essential part of your beverage manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous beverage manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular beverage manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Beverage Manager resume experience can include:
- Excellent communication and organization skills – ability to handle multiple tasks at once and follow-up whenever needed
- Excellent bar operational and management skills
- Prior training, education or experience in dancing, gymnastics, cheerleading, public relations or experience working at a modeling agency
- Knowledge of gaming industry and strong public relations skills required
- Excellent written and spoken English communication skills required
- Effective participation in coordinating and controlling departments
Education on a Beverage Manager Resume
Make sure to make education a priority on your beverage manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your beverage manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Beverage Manager Resume
When listing skills on your beverage manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical beverage manager skills:
- Communicating effectively with all members of the sales team and GWCC event coordinators
- Able to communicate effectively with managers, guests and teammates by speaking and comprehending English
- Working knowledge of inventory management, previous scheduling experience
- Ensuring effective communication within outlet and with other divisions (Cost Control, Communications, etc)
- To deliver world-class service by actively leading the team delivering the guest experience, always being onsite during the “golden time”
- Supervisory experience, particularly in a restaurant setting, setting up events and evaluating resources
List of Typical Experience For a Beverage Manager Resume
1
Experience For Assistant Beverage Manager Resume
- Proven track revenue of driving bar revenue
- Good working knowledge of the Point of Sale systems
- Experience with stock and inventory taking
- Experience in the same position; preferably current sommelier in hotel or fine dining restaurant
- Restaurant management experience in a bar-focused position
- Three years experience as an Assistant Manager or Supervisor in the hospitality industry, preferably in a restaurant environment
- Ensure that all operational systems and procedures are effective, efficient and in place for the operation of the venue
2
Experience For Banquet Beverage Manager Resume
- Upervisory experience, required
- Ensuring department employees are abiding by all local & State alcohol service standards & procedures
- Occasionally reaching, lifting up to 20 lbs., carrying, hearing, smelling and kneeling
- Assist in overseeing Human Resources responsibilities for the department, including hiring, training, coaching, and discipline
- Ensures the Pit is meeting all CTR requirements. Ensures that cash transactions exceeding $10,000 during one gaming day are reported on CTR Forms
3
Experience For Area Beverage Manager Resume
- Oversee all Human Resources responsibilities for the department, including hiring, training, coaching, and discipline
- Assist in project follow-up with various departments such as Engineering, Purchasing, Marketing, and PAD
- Ensure positive guest relations and satisfaction by anticipating needs, responding promptly, and resolving all complaints
- Assist in formulating the monthly financial forecasts, including but not limited to labor forecasting and analysis
- Check on all ongoing events, staffing, reviewing changes and last BEO updates
- Increase financial performance of the Beverage division by balancing our product mix and maintaining a quality level appropriate for our hotel
- Manages the Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
- Oversee interviewing and hiring of Beverage Team members
- Maintain a working relationship with the Culinary Union; comply with Company policies, legal requirements and Collective Bargaining Agreements
4
Experience For Assistant Beverage Manager Vibe Resume
- Assist the hotel in reaching top box service scores on our Meeting Planner surveys
- Work an evening work schedule on most days
- A genuine personal interest in lifestyle events and information that is close to W's core values and brand positioning
- Administer all disciplinary action, checking policies and procedures, cost guidelines are strictly enforced to protect the asset management of the Delano Hotel
- Responsible for maintaining compliance with Florida/ Miami Health Department guidelines
- Document incidents and events involving guests or employees accurately and in detail
- Ensures a safe working environment for employees
- Promote teamwork among employees, creating incentive programs to drive sales of water, wine, liquor, and champagne products
5
Experience For Assistant Banquet Beverage Manager Resume
- Maintain accurate wine list, updated daily accurately with pricing and inventory controls
- Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment
- Participate in staff management, particularly in terms of hours, training leadership and discipline in respect to rules and regulations
- Apply and ensure application of procedures and regulations concerning hygiene and safety
- Participate in developing the F&B Budget
- Participate in the F&B meeting
- Actively participate in making sure that service is performed correctly
- Participate in developing Menus
- Comfortable working at multiple outlets
6
Experience For Franchised Beverage Manager Resume
- Assists with developing menus and promotions as necessary
- Communicates critical information to the Bar/Lounge staff regarding each event
- Ensures proper scheduling of team members in accordance with scheduled events
- Works closely with Accounting department to ensure that accurate records and cash receipts are maintained and sent to Audit department
- Ensures daily floor plans are created based on the schedule for the managers to use as a tool when overseeing the casino floor
- Implement and maintain food & beverage sales/marketing programs
- Conform with all governmental regulations dealing with the sale & service of alcoholic beverages
7
Experience For Restaurant & Beverage Manager Resume
- A true commitment towards ensuring customer service satisfaction targets
- Work evening shifts and other areas of the Food & Beverage Division e.g. Outlets and Event Services
- Thorough understanding of Beverage controls and Mixology
- Computer literacy, keyboarding capability, knowledge of various inventory applications required for business operation
- Oversee bar kitchen operations during service periods
8
Experience For Assistant Beverage Manager Starbucks Resume
- Collaborate with other F&B managers on all issues regarding daily operations of Beverage outlets
- Manage all aspects of cost controls including labor, food and beverage costs
- Be visible on the floor and assist staff as needed during busy periods
- Be involved in and/or conduct departmental and hotel training (CARE, One toOne), etc
- Develops accurate and aggressive long and short range financial objectives relating to liquor sales
- Reviews staffing levels to maintain budgeted levels employment. Delegates authority and assigns responsibilities
- Work flexible schedules, including nights, weekends and holidays is required
- Sets pace and tone for the shift. Motivates staff to achieve results this is done with daily pre-shifts and regular training sessions
9
Experience For Beverage Manager Resume
- Ensure efficiency of service through on-site monitoring on the casino floor and back of the house areas
- Manage, monitor and mentor staff to ensure they are following proper policies and procedures
- Manage the business in accordance with the Collective Bargaining Agreement
- Implement new products, pricing, and menu changes
- Assist in formulating the monthly and annual beverage forecasts and the monthly payroll forecast analysis
- Oversee day-to-day operations consistent with the strategic plan and vision, while ensuring adherence to policies and legal requirements
- Assist in managing Banquet Beverage Staff
- Check quality and set up of designated bar stock and supplies by using checklist
- Handle disciplinary problems and counsel employees according to hotel standards
10
Experience For Assistant Beverage Manager Resume
- Communicates expectations to Housekeeping and Maintenance Departments with a focus on preventative maintenance
- Responsible for all areas for proper security, handling, and the accountability of company funds
- Monitor food and beverage inventories for proper handling
- Previous working knowledge of Culinary Union contract
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules throughout the week to meet the business demands
- An advanced education or certification in beverage studies
List of Typical Skills For a Beverage Manager Resume
1
Skills For Assistant Beverage Manager Resume
- Deal effectively with guests, management, employees and outside contacts
- At least three (3) years of experience in progressive casino experience
- Responds effectively to guest inquiries related to MGM National Harbor
- Prior F&B experience, required
- Directs smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
2
Skills For Banquet Beverage Manager Resume
- Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
- Directs smooth, efficient, cost effective operations, including labor management, supervision of all aspects of services, scheduling and inventory control
- Experience with Purchasing and Ordering
- Previous experience in training and mentoring of staff
- Proven track record in meeting and exceeding revenue targets, industry service standards and guest satisfaction results is required
- Ensure the facility is in good working order and compliant with state and federal laws and regulations; etc
- One year of managerial experience in handling multiple bars and lounges with different themes and menus is required
- Technical experience in reconciliations, reporting, systems and analysis
3
Skills For Area Beverage Manager Resume
- Responsible for overseeing the management and operational effectiveness of casino bars, lounges, convention bars, Starbucks and other beverage related outlets
- Grow and maintain a strong working relationship with the Executive Chef, the F&B Director and other members of the F&B team, Club Members,Guests and vendors
- Provides motivation to team through active learning. Develops a strong teamwork environment
- Management experience in a high-volume setting, preferably a casino environment
- Experience managing Supervisors who engage in Guest/Customer and Client relations
- Background or experience in mixology acting in the role of bartender in a high volume, high end lounge/bar/nightclub
- Effective participation in inventory taking
- Accountable for managing the daily service standard, wine presentation and customer experience of all RH Guests
- Trained as a Sommelier and with work experience on this role
4
Skills For Assistant Beverage Manager Vibe Resume
- Previous beverage and wine service experience
- Implement programs for improvements and more effective daily operational services
- Excellent wine and beverage knowledge
- Previous hotel experience is considered an asset
- Previous Opera, PMS and/or Kronos or WMS experience is an asset
- Prioritize, comply with deadlines
- At least two (2) years of service experience in a high volume bar environment
5
Skills For Assistant Banquet Beverage Manager Resume
- At least one (1) year of experience in the direction and supervision of employees
- At least five (5) years supervisory/management experience
- Recruiting, interviewing, selecting, hiring, promoting, and terminating employees
- Participating in the business planning process for the department
- Monitoring overall appearance of all bars (including future bar concepts)
- Working knowledge of health and sfety regulations
- Working knowledge of PC computer software programs (MS Word, Excel, PowerPoint, etc.)
6
Skills For Franchised Beverage Manager Resume
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Complying with all Company and departmental safety standards
- Complying with Company and departmental dress code
- Adhering to the Customer Service Standards of Levy Restaurants as outlined in the Employee Handbook
- Adhering to Service Guidelines and Checklists
7
Skills For Restaurant & Beverage Manager Resume
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, in person
- Working knowledge of Culinary Union contract
- Working knowledge of the Food and Beverage division
- Working knowledge of beverage equipment and procedures
- Working knowledge of the Food and Beverage divisions
- Working knowledge of Microsoft Office programs: Microsoft Word, Excel,PowerPoint
- Working knowledge of all beverage equipment
- Working knowledge of PC computer software programs such as MS Word, Excel, Power Point, Access
8
Skills For Assistant Beverage Manager Starbucks Resume
- Working knowlege of the Food and Beverage division
- Working knowledge of Food and Beverage division
- Understanding of the principles of service bars and stations
- Assist in project follow-up with various departments such as Engineering, Purchasing, Marketing, and Entertainment
- Assists in project follow-up with various departments such as Engineering, Purchasing, Marketing, and Entertainment
- Review and implement employee status, including hiring, promotions, and counseling
- Balance providing incredible service while ensuring laws and policies are strictly adhered to (ie: 100 proofing policy)
- Perform some preparation or service tasks such as preparing drinks, clearing bar and tables, and serving drinks when necessary
9
Skills For Beverage Manager Resume
- Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Banquets
- Write schedules for service team employees to ensure staffing needs are met for daily operations as well as special events while managing payroll
- Responsible for controlling inventory and ordering supplies to ensure operation needs are met and there is a balance in available inventory
- Assist with all processes and paperwork in regards to hiring, separation, discipline, training, and compliance
- Reduce waste and breakage of products by helping to maintain a safe working environment
- Ensure Bar Porters and Bartenders have the necessary gaming permits before clocking in
- Assists with all processes and paperwork in regards to hiring, separation, discipline, training, and compliance
10
Skills For Assistant Beverage Manager Resume
- Assist the Beverage Manager in implementing new products, pricing, and menu changes
- Assist in coordinating and monitoring all phases of Loss Prevention in the outlets/operations
- Use hands in using office equipment, including the computer system, with knowledge of Microsoft Word, Excel, and Outlook
- Explain how various drink menu items are prepared, describing ingredients and mixing methods
- Participate in the weekly F&B meeting, represent and replace the Food & Beverage Manager during his absence
List of Typical Responsibilities For a Beverage Manager Resume
1
Responsibilities For Assistant Beverage Manager Resume
- Or more of hotel F&B leadership experience (preferably with Hyatt)
- Manages department’s financial data. Maintain effective cost and portion controls in the beverage department
- At least three (3) years’ experience in a high volume bar, wine, and/or beverage service environment
- Knowledge of common bartending practices, up to and including mixing drinks, serving those drinks and collecting money
- Insure ongoing training of existing Beverage employees and the training of new employees
2
Responsibilities For Banquet Beverage Manager Resume
- Participate in recruiting, hiring, scheduling, training, and performance management of team members
- Comply with licensing regulations and hotel procedures relating to the bars and service of alcoholic beverages and conduct staff training sessions accordingly
- Assist in sourcing and requisitioning products for the In-Room honor bar
- Monitor and develop ongoing beverage training classes for associates
- Supports the delivery of outstanding customer service while ensuring that all financial and statutory requirements are met
3
Responsibilities For Area Beverage Manager Resume
- Weekly inventory of beverages, ordering and maintaining par levels, menu generation and recipe creation
- Hands-on with training, and nurturing hosts
- Open availability to work varying days and shifts as business demands, including nights, weekends, and holidays
- Produce and implement creative promotional programs within this outlet with the goal of increasing Beverage revenues
- Responsible for maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
- Follow all policies and procedures including, but not limited to, attendance, appearance, safety, and security policies
- Use fair, equal, and sound judgment when making decisions
4
Responsibilities For Assistant Beverage Manager Vibe Resume
- Posts all bids, memos and schedules in a timely manner or manages those who do ensuring that they are posted in the above mentioned manner
- Maintains employee morale, addressing any and all issues with care and efficiency
- Fluency using Microsoft Office applications to include Word, Excel, Outlook
- Proficient in Windows-based software including Microsoft Office (Excel, Outlook, Word)
- Work the Dining Room(s) and bar floor; assist Members and Guests with Wine selections and pairings. Assist servers with presentation of bottles as necessary
- Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
- In conjunction with the location alcohol safety coordinator, maintains on site responsible alcohol service training as outlined in the IPOE
- Investigate and resolve complaints regarding beverage quality, guest service, or facility cleanliness
- Keep records required by government agencies regarding sanitation, and event consumptions and all other financial records
5
Responsibilities For Assistant Banquet Beverage Manager Resume
- Assess staffing needs, and recruit staff or attendance at job fairs
- Schedule and receive beverage deliveries, checking delivery contents in order to verify product quality and quantity
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients and the partner
- Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
- Provide guidance and ensure F&B managers are maintaining inventory and costs on a daily basis
- Conduct and follow up on established training for all service staff
- Ensure that all beverage associates are trained and in compliant in proper cash handling procedures
- Establish and maintain communication with the Culinary and Bartender’s Union and work together to resolve employee disputes
- Creates a work environment that promotes teamwork, trust, performance feedback, recognition, mutual respect, employee satisfaction and exceptional guest service; quality hiring, training and succession planning processes that encompass the company’s diversity commitment
6
Responsibilities For Franchised Beverage Manager Resume
- Lead the day to day Beverage operation of the department ensuring all service standards are followed
- Coordination of timely food and beverage production
- Adhere to Guest Service standards for the position
- Monitor correct operation of F&B division departments
- Ensure standards and procedures, and resort policies are correctly applied
- Ensure that all material and equipment made available to the F&B department is correctly used
- Ensure follow up of F&B analysis as defined by the procedures
- Prepare statistics and reports as and when required
7
Responsibilities For Restaurant & Beverage Manager Resume
- Make any proposals to improve F&B profitability
- Make any suggestions required to correct failures and differences
- Control supplies: costs, quality /price ratio, size of orders, storage conditions
- Control departmental costs and expenses
- Make sure that SOP quality standards are applied
- Handle guests’ complaints and queries in a timely and efficient manner
8
Responsibilities For Assistant Beverage Manager Starbucks Resume
- Pay attention to client reactions and comments and report to F&BM and immediately take the appropriate corrective measures
- Make any suggestions to improve the quality of services
- Make any suggestions required to correct failures and deference and improve
- Conforms to the company’s Policies & Procedures
- Five or more years of progressive beverage managerial experience in a luxury lifestyle brand. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable
- To deliver world-class beverages by taking responsibility for beverage menu development, including the Wine Program, the main beverage menu, rotating specials, and the crafted cocktail program of the Resort
- To run a meticulously executed bar program that is capable of positioning the Lobby Lounge as one of the Best Bars in the world
- To run a highly profitable bar program that returns the hotel’s investment on a reasonable timeline by increasing turnover (covers and revenue) as a first priority and controlling costs as a second priority
9
Responsibilities For Beverage Manager Resume
- To actively manage beverage inventory levels, procurement, and par stocks to conserve the hotel’s capital and to deliver an uninterrupted guest experience
- To develop and manage a rigorous training program to ensure world-standard staff knowledge of spirits and cocktails, bar service, and hospitality
- Manages inventories according to budget and business levels
- To recruit, train, mentor and lead a highly motivated team of professional employees
- To actively engage with the local and global cocktail communities to raise the local and international profile of the Lobby Lounge
- To work closely with, and follow the direction of, the hotel public relations team to develop the Lobby Lounge's local and international profile in traditional and social media
- Strong desire to lead employees in customer service position
- To work closely with hotel management and the Chef to ensure the Lobby Lounge integrates seamlessly into the hotel’s overall operations
- To work closely and collaboratively with Proof & Company, the hotel’s
10
Responsibilities For Assistant Beverage Manager Resume
- Assist in overseeing the budget of the Beverage department and P & L. Review monthly P&L’s. Analyzes and addresses areas concern and defines needs for improvement
- Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
- Achieves all service, financial, and Human Resources goals set forth by the VP of Food & Beverage
- Assist in managing the Table Games team to include efficient staffing, team member development and training, performance management, hiring/termination decisions and policy enforcement
- Investigates player complaints and determines basis of grievance. Informs Shift Manager of disputes on game
- Implements agreed upon beverage policy and procedures throughout the property
- Manages in compliance with all local, state and federal beverage and liquor laws
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, end period and inventory
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