Catering Administrative Assistant Resume Sample
Serenity Kovacek
26459 Cormier Forge,
Dallas,
TX
+1 (555) 872 9404
Work Experience
Sales & Catering Administrative Assistant
09/2016
-
PRESENT
Dallas, TX
- Takes orders and creates BEO’s for Bud Deck events
- Works directly with MN Twins event staff insuring accuracy of floor plans and set up needs, outside vendors, etc
- Distributes Bank cards as need for events to Supervisors
- Purge and store all payroll and billing files
- Orders Linen and Rentals for all events
- Orders all misc. needs for events through commissary IE: specialty wine or beer, popcorn, candy, cracker jacks, etc
- Assists Catering Sales Manager with inventory
- Orders office supplies and keeps office area organized
Catering Administrative Assistant
02/2012
-
07/2016
Boston, MA
- Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Maintains and updates daily reader board files
- Maintains all billing and post event billing
- Communicates with controller, all billing related issues
- Works with the Minnesota Twins front office staff and assists with event planning and menu selection. Creation of MN Twins proposals and contracts. Follow up with Client
- Schedules all catering adhering to payroll budgets and goals Attends all MN Twins events meetings
Education
Indiana Wesleyan University - Kokomo Campus
2007 - 2011
Bachelor's Degree in Computer
Professional Skills
- Previous professional administrative experience is required
- Schedule & prioritize work load to meet deadlines of all managers
- Responding to telephone inquiries by determining client's needs and specifications for referral to Catering Sales Manager
- Occasional bending, reaching, climbing on step stool, lifting
- Occasional lifting and carrying, up to 40 lbs
- Occasional pulling/pushing of carts
- Service Charge –monthly gratuity distributed among all employees excluding Managers
How to write Catering Administrative Assistant Resume
Catering Administrative Assistant role is responsible for events, database, travel, payroll, general, inspections, planning, contracts, inventory, marketing.
To write great resume for catering administrative assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Catering Administrative Assistant Resume
The section contact information is important in your catering administrative assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Catering Administrative Assistant Resume
The section work experience is an essential part of your catering administrative assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous catering administrative assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular catering administrative assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Catering Administrative Assistant resume experience can include:
- Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or
- Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
- Winter Season Lifestyle Benefit, which can be used towards one of the following: Merchant Ski Pass, ECO Transit Bus Pass, Parking Pass, or Fitness Membership
- Assist Catering Sales Team with all Site Inspection preparation and support with sales kits / brochures etc
- Coordinated general office functions (ie: filing, inventory of supplies, etc.)
- Liaise with other hotel departments to help ensure Catering Sales clients’ needs are met/exceeded
Education on a Catering Administrative Assistant Resume
Make sure to make education a priority on your catering administrative assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your catering administrative assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Catering Administrative Assistant Resume
When listing skills on your catering administrative assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical catering administrative assistant skills:
- Excellent writing and proofreading abilities are mandatory with an emphasis on accuracy, spelling, punctuation, and grammar
- ·Experience in assisting catered events in large scale corporate setting
- We are looking for someone who has strong initiative, is eager to learn, and is able to work independently while being a team player
- Experience with MS Office applications and Outlook required
- The ability to follow-up on all leads and maintains a good relationship with the WSOs and other Four Seasons Hotels
- Previous hospitality experience is required; preferably in a Sales or Catering environment
List of Typical Experience For a Catering Administrative Assistant Resume
1
Experience For Sales & Catering Administrative Assistant Resume
- Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
- Communicate with and provide direction and supervision to team members to execute catering events
- Host and entertain clients, conduct property tours, draft contracts and promote facilities and services
- Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs, reader boards and change logs
- Proficient in MS Word, Excel, Internet, Lotus Notes and Delphi
List of Typical Skills For a Catering Administrative Assistant Resume
1
Skills For Sales & Catering Administrative Assistant Resume
- The ability to support sales and catering team and create banquet event orders and resumes
- Previous Hotel, Banqueting, or Conference Services an asset
- Open, date stamp and allocate all hotel mail to the appropriate departments for handling
- Discounted parking options
- Update Catering Calendar
- Possess a high level of accuracy and have an eye for detail
- The ability to type correspondence, reports, etc., which includes composition of letters and memorandums and use of excel and Microsoft office
- The ability to coordinate appointments and maintain appointment books on a daily basis
- The ability to process and follow-up on reservations and/or amenities for special/VIP guests in the hotel
2
Skills For Catering Administrative Assistant Resume
- The ability to handle guest complaints in the absence of the Manager and inform Manager as to action taken and follow up as required
- The ability to greet sales clients and give them tours if necessary
- The ability to scan, fax, and copy materials for sales personnel
- Receive and respond to incoming marketing, sales and catering telephone calls in accordance with Four Seasons Standards and assist with overflow calls as necessary
- The ability to handle contracts and inquiries, both for tentative and definite groups
- The ability to report and utilize Opera, Delphi
- Follow up promptly with appropriate action to support telephone and personal sales calls
- The ability to qualify prospective leads as to profitability
3
Skills For Sales & Catering Administrative Assistant Resume
- The ability to sell all hotel services
- The ability to create content and assist with social media
- General Document production and distribution; to include but not limited to – contracts, amenity requests, turnover letters, BEO’s, pre-convention booklets, group resumes, daily event boards, etc
- Conduct any/all site inspections as required. Able to handle ‘walk-in’ inquiries
- Assists Catering Manager in day-to-day needs, including Client and Internal Communication, Initiating Banquet Event Orders and Rental Orders, Billing, Filing, and any other event-related needs based on directive from Catering Manager and F/B Manager
4
Skills For Catering Administrative Assistant Resume
- Ensures that all Director of Catering catered functions are "tie-down" 48 hours in advance (guarantees, floor Plans, entertainment, flowers, A/V etc.
- Greet and welcome all guests in accordance with Wyndham standards
- Answer guest inquiries about hotel and conference center services, facilities and hours of operation in a timely manner
- Revise Banquet Event Orders (BEOS) as per BEO Meetings
- Assist with finances such as accruals & PO/Checkbook process
- Manages the database on an ongoing basis to meet the business requirements of the property and support company-wide database standards, including Delphi group ceiling updates and special events
5
Skills For Sales & Catering Administrative Assistant Resume
- Type and distribute all correspondence, including proposals, booking notices, letters, contracts, etc. for assigned managers, ensuring that all correspondence is 100% accurate
- Utilize Delphi correctly, to ensure managers are able to accurately track, book and follow-up on all accounts/bookings
- Assist managers with sales calls and participate in site inspections, FAMs, trade shows and other related market events as required
- Assist Catering Sales with collecting & routing favours (e.g. rooms/loyals/VIPs/upgrades) for individual reservations through the Group Reservations Coordinator. Confirmed Group requests go through Group Reservations Coordinator/Conference Services Manager
- Maintain account/booking files and ensures that all information is included in file, i.e. accurate traces, turnover-checklist, history, letters, emails, deposits, letters, etc
- Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of caller, date and time call received)
6
Skills For Catering Administrative Assistant Resume
- Answer telephone, email messages, and web based inquiries via various web sites. Respond accordingly
- Greet clients in a friendly and professional manner
- Maintain a central purchase order system for office supplies
- Handle complaints/questions/special requests from hotel guests
- Handle VIP room reservations as requested
- Coordinate all hotel travel arrangements for sales trips and annual meetings
- Maintain files on Giveaway Requests and certificates donated or sold
7
Skills For Sales & Catering Administrative Assistant Resume
- Order all business cards for management staff
- Maintain monthly update of management roster, individual/departmental and management home telephone lists
- Creates signage for buffets and bars
- Reserves rooms through the MN Twins Events teams for all DNC related events
- Seated computer work
- Maintain trace files
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