IT Administrative Assistant Resume Sample
Lavada Hodkiewicz
45850 Rey Walks,
Los Angeles,
CA
+1 (555) 179 5941
Work Experience
Senior IT Administrative Assistant
12/2016
-
PRESENT
San Francisco, CA
- Gather and analyze customer requirements to match appropriate purchases
- Ensure quotes and corporate pricing are in accordance with company policy and negotiated terms and conditions
- Obtain customer sign-off and initiate purchases
- Receive, inventory and if necessary, return hardware and software
- Handle various accounting tasks, such as processing weekly timecards and payroll, accounts payable, accounts receivable
- Reconcile inventory/charge backs and mobile device bill
- Maintain procurement file
IT Administrative Assistant
02/2011
-
10/2016
Houston, TX
- Understand and comply with the Company’s Code of Business Conduct and Ethics and other industry-specific professional and ethical conduct standards, if applicable
- Interesting career in a leading, world-recognized company
- Opportunity to professional growth and personal development in an international environment
- Implement own ideas and solutions
- Employment contract for 24 months with possibility to extend depending on performance
- Site Handler / Dashboard Support
- SQL Databank expertise
- IT Tables Logic
IT Administrative Assistant
06/2007
-
01/2011
New York, NY
- Utilize Microsoft Excel for reporting and analyzing data (pivot tables and vlookups)
- Document all processes relating to job and maintain documentation as processes change
- Produce regular information reports and metrics and ad hoc reporting as requested
- Record and track whereabouts of all hardware and software licensing
- Conduct software license inventory periodically to confirm that the software portfolio matches entitlement records and perform license true-ups as required
- Work with Accounting to ensure Capital Expenditure Request acquisitions are properly documented and tracked with asset numbers
- Take and manage meeting minutes
Education
University of Phoenix - Kansas City Campus
2002 - 2006
Bachelor's Degree in Management
Professional Skills
- Demonstrate strong business judgment, professional etiquette, conflict management and organizational, analytical and problem-solving skills
- Experience working in a fast paced environment, prioritizing tasks and changing priorities based on business needs
- Excellent problem-solving skills with ability to analyze and revise processes to improve efficiency
- Strong mathematical acumen and analytical skills
- Time management skills and the ability to multi-task and/or prioritise
- Excellent consultative, customer service, and product demonstration skills
- Strong Microsoft Office skills, especially Excel, are required
How to write IT Administrative Assistant Resume
IT Administrative Assistant role is responsible for bookkeeping, database, retail, customer, reporting, finance, credit, training, procurement, purchasing.
To write great resume for it administrative assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Administrative Assistant Resume
The section contact information is important in your it administrative assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Administrative Assistant Resume
The section work experience is an essential part of your it administrative assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it administrative assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it administrative assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Administrative Assistant resume experience can include:
- Working experience in cross functional project teams
- Experience with current technologies including Operating Systems, PCs and desktop software applications
- Flexible in conforming to shifting priorities, demands and timelines
- Manage different and often conflicting schedules, projects or activities, have ad hoc project experience, and the ability to do departmental research
- Experience supporting a senior executive in a large company
- Experience with purchasing, price negotiation and asset management
Education on an IT Administrative Assistant Resume
Make sure to make education a priority on your it administrative assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it administrative assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Administrative Assistant Resume
When listing skills on your it administrative assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it administrative assistant skills:
- Strong interpersonal skills with the ability to work with users from various levels of management
- Flexibility and critical thinking skills
- Advanced computer skills (MS Office, especially Outlook)
- Exceptional communication and customer service skills
- Self-motivated with strong ability to adapt and adjust priorities as needed to meet business needs
- Proven experience as an administrative assistant or customer service representative
List of Typical Experience For an IT Administrative Assistant Resume
1
Experience For It-administrative Assistant Resume
- Intermediate Social Media skills (Facebook/Snapchat/Twitter/Instagram etc..
- Enterprise software and at least 5 years of IT Administrative Experience
- Highly computer proficient and strong Microsoft Office with expertise in Microsoft Word, PowerPoint and Excel
- Work experience in related field
- Detailed individual with strong ability to multi-task is required
- Administrative support or equivolent experience with administration and/or IT
- Handling of incoming/outgoing mail/packages
2
Experience For Senior IT Administrative Assistant Resume
- Answering calls and taking messages
- Scheduling meetings and minute taking
- Monitoring performance and ensure that the agreed services consistently meet KPI’s
- Performing general day to day admin functions
- Managing paperwork and department administrative needs
- Providing data entry and light support to end-users
- Preparing reports, memos, letters, presentations, and other documents
3
Experience For IT Administrative Assistant Resume
- Greeting and intake of visitors
- Managing and tracking phone calls and electronic correspondence
- Office administration working, including invoicing and payment processing
- Assist in planning and managing department logistics and coordinating IT events
- Office filing and management of paper based archiving
- Coordinate with Learning team to create and maintain technical training program materials to ensure users can maximize our technology offerings
- Assist with purchasing process, including PO creation
4
Experience For It-administrative Assistant Resume
- Proactive and can identify and propose fixes for office needs, scheduling concerns or other issues - requiring minimal management follow-up
- Maintains the CIO’s daily calendar by working with peers to schedule time accordingly
- Processes and tracks telecommunications invoice processing
- Coordinate, confirm, and track travel or lodging arrangements for assigned staff
- Receive, sort, date stamp and facilitate dissemination of incoming mail and information to department personnel
- As a seasoned team member, answers questions, explains processes, and corresponds with people concerning specialized information within IT
5
Experience For Senior IT Administrative Assistant Resume
- Schedules meetings, prepares agendas, records meeting minutes, coordinates travel arrangements, itineraries, and welcomes and hosts visitors
- Assists with project related document control including minutes, agendas, status reports, presentations, action items, correspondence, etc
- Administers payroll for department staff, including updates to new hire documentation and other personnel related documentation
- A team player, willing to help when the need arises
- Advanced software and hardware troubleshooting
- Basic PC troubleshooting
6
Experience For IT Administrative Assistant Resume
- Perform general administrative & office support for multiple Team Partners
- Handle other various administrative tasks
- Manage acquisitions and purchase order records
- Maintain suppliers and contact lists
- Distribute notifications and information in the office (s)
7
Experience For It-administrative Assistant Resume
- Manage support request ticket assignments
- Manage signoffs for change and process approvals
- Manage calendars, plan, coordinate, and prepare for meetings and events
- Coordinate travel plans for leaders in department
- Recently worked in Microsoft Office 365 (within the last six months)
- Quickly gets task done in a professional manner
- Team player – work with the other admins and groups to help when assistance is needed
- Proactive/a self-starter/ able to work with minimal supervision
- Manage administrative projects and general oversight of administration and coordination of the department
8
Experience For Senior IT Administrative Assistant Resume
- Quarterly Business Review preparation assistance
- Earnings Release support as needed
- Make travel arrangements for senior executives
- Assist Director and Managers within assigned department as needed
- Arrange travel for IT/Development
9
Experience For IT Administrative Assistant Resume
- Assist with the development and maintenance of PowerPoint presentations
- Make sure all vendors are aware of the policies and file their insurance certificates with property management
- Maintain corporate email distribution list
- Assist application support department
- Regular attendance as required
- North or South Carolina Driver's License Required
10
Experience For It-administrative Assistant Resume
- Process Invoices for IT equipment orders to ensure they billed to the correct internal departments
- Maintain a system that tracks vendor contract renewal dates
- Thorough knowledge of and strong skills in various computer applications including MS Word and Excel, and database program capabilities to figure out best approach for assigned projects
- Knowledge of a wide variety of automated office systems, machines and equipment
- Track and manage documents that require CIO signature
- Coordinate with other Guggenheim groups to maintain a highly functional relationship
- Write, Edit and Report on the accomplishments of IT Monthly
List of Typical Skills For an IT Administrative Assistant Resume
1
Skills For It-administrative Assistant Resume
- No advanced or programming skill required
- Three (3) to five (5) years experience with phone, tracking, interpersonal and pro-active and self automate new projects
- Strong working knowledge of Microsoft Word, Excel, Power Point, Access, Visio and Outlook required
- Multi-task and prioritize, while holding many items front of mind
- Proven ability to work well with other departments, company and department personnel, and with vendors
- Administrate experience
- Experience in an office environment
- Experience with Office applications, particularly Outlook, Excel and PowerPoint
2
Skills For Senior IT Administrative Assistant Resume
- Experience as an Administrative Assistant on IT projects
- Related work experience
- Demonstrates interest in the application of technology and/or technology subjects
- Demonstrated level of accuracy, thoroughness and attention to detail
- Experience working with IT case management systems (ServiceNow, Cherwell, etc.)
- Handling shipping and receiving of IT equipment
3
Skills For IT Administrative Assistant Resume
- Following up on Operational processes and collecting requested documentation
- Managing user Account provisioning
- Assisting with computer imaging
- Assisting in customer reviews
- Compiling periodic and ad hoc operational and quality reports
- Managing knowledge base articles
4
Skills For It-administrative Assistant Resume
- Generating email correspondence in support of the helpdesk processes
- Reconciling monthly expenses
- Performs administrative support work such as answering phones, entering and retrieving electronic data, or sorting and distribute mail
- Promotes a positive corporate culture through business relationships by encouraging and motivating others
- Knowledge of basic finance principles including basic accounting
- Assist with making travel, meeting, and other arrangements for staff
- Aptitude for small event planning and organizing
5
Skills For Senior IT Administrative Assistant Resume
- Process new hires & terminations in their area, including computers, phones, updating floor maps & other necessary administrative paperwork
- Coordinate with Property Management offices on their building policies when moving in/out furniture
- Setup new service with ADT for Monitoring and Access Control for new and existing sales offices
- Assist accounting with problem solving for invoices related to the departments
- Basic password resetting and fixing of classified ads
6
Skills For IT Administrative Assistant Resume
- Perform user account setup and maintenance tasks, managing purchasing tickets for US based divisions
- Uses travel system to schedule department travel including advanced planning for location visits and other project based travel
- Analytical and communicative, creative problem solving
- Team player, self-driven, taking initiative, enthusiastic
- Proactivity and active pursuing the opportunities to create the value
7
Skills For It-administrative Assistant Resume
- Sort incoming mail, faxes, and deliveries for distribution
- Prepare and send all outgoing faxes, mail, and shipments via FedEx
- Assist Corporate Receptionist in ordering office supplies for department staff
- Responsible for setting up the Clear Commerce store accounts for all properties
- Produce and edit quality written materials using office software such as: MS Word, MS EXCEL, PowerPoint, Visio, Remedy, Business Objects, etc
- Able to take comprehensive problem solving notes
8
Skills For Senior IT Administrative Assistant Resume
- Support on-boarding and exist procedures
- Proficient in working with outlook and HEAVY Calendar Management in a very dynamic fast paced environment
- Assist Regional Sales Managers on new sales offices and renovations of existing sales offices through the United States
- Coordinate with movers and moving companies
- Assists Systems Engineer in handling minor daily tasks
- Answers incoming phone calls and attends visitors when front desk needs extra assistance
- Daily posting and updates to two websites and databases
9
Skills For IT Administrative Assistant Resume
- Provide weekly status to the Technology Committee concerning issues and trends
- Document and track all incoming equipment requests
- Assist with technology and meeting room set up as needed
- Assist IT group with helpdesk administration (monitoring ticket system)
- Develop and maintain an expense filing system
- Virus Checking and response
- Extremely detail-oriented with respect to documentation and communication
- Flexible, ability to work independently
- Focus on timely and quality results
10
Skills For It-administrative Assistant Resume
- Work efficiently remotely and over the phone
- Interest in IT would be an advantage
- Provide secretarial and administrative support to management
- Coordinate and order food for staff meetings as requested
- Manage Project Review calendar
List of Typical Responsibilities For an IT Administrative Assistant Resume
1
Responsibilities For It-administrative Assistant Resume
- Admin experience
- Ford experience
- Scheduling and coordinating the logistics of meetings
- Collaborating with suppliers
- Work with IT management to drive IT communication and training strategy
- Primary support for GSO Head of North America Client Operations
2
Responsibilities For Senior IT Administrative Assistant Resume
- Provide support as needed to GSO Houston local support
- MS Office (Word, PowerPoint, Excel
- Draft and/or proofread documents or forms and other correspondence such as official company records, external letters, and government filings
- Answer and direct phone calls routed to them from other phones
- Plan meetings and take detailed minutes when applicable
- Assist in the preparation and distribution of regularly scheduled reports
- Track attendance in the IT Department
- Liaise with executive and senior administrative assistants to handle requests and queries from senior executives
3
Responsibilities For IT Administrative Assistant Resume
- Review and voucher IT Expenses
- Review and verify cell phone bills
- Maintain cell phone contracts
- Creates and tracks Purchase Orders from creation through order fulfillment and payment. Ensures all purchases follow all audit and IT Purchasing Policy guidelines
- Supports purchasing and tracking for major capital projects, including asset disposition tracking
- Processes software and hardware maintenance contract renewals
- Services Help Desk tickets for technology purchases and inquiries; provides regular status updates and customer service for over 200+ locations
- Partners with vendors to obtain quotes, report on payment status and fulfill vendor inquiries; works with vendors to research and resolve discrepancies
4
Responsibilities For It-administrative Assistant Resume
- Works with AP to fulfill all requirements for new vendor set up
- Processes AP invoices for payments on a timely basis (via credit card or internal voucher process)
- Allocates and reconciles expenses to the GL in preparation for monthly budget process
- Performs general administrative & office support for multiple Team Partners
- Take initiative, assume responsibility and follow up as needed
- Work well with all levels of internal management & staff and develop relationships with vendors is required
- Provide administrative support to executives as directed including answering telephones, maintaining personal schedules, coordinating meetings, preparing expense reports and managing consequences
5
Responsibilities For Senior IT Administrative Assistant Resume
- If requested, gather and publish weekly calendars of assigned staff
- Uses travel system to schedule department travel including advanced planning for location visits and other project-based travel. Completes travel and expense reports
- Submits Help Desk tickets in support of technology needs for the department and onboarding of new employees
- Supports the IT purchasing process including creation of purchase orders, payment of invoices (via credit card or internal voucher process) and reconciliation of transactions
- Manage software licenses and assist third-party support with licensing needs
- Manage hardware and application maintenance agreements as well as Application Portfolio for the Firm
6
Responsibilities For IT Administrative Assistant Resume
- Support team leaders with Outlook email and calendar management
- Manage team’s expenses and travel logistics to conferences and various offices
- Act as department purchasing agent, supporting IT management and operations to ensure timely system and application license updates, renewals, and invoice payments
- Manage and report on IT budget; including tracking project implementation costs
- Manage SharePoint content for IT and other teams as needed
- This role provides day to day administrative and purchasing support for an IT department of 150+ Team Partners across multiple locations. Job responsibilities include (but are not limited to)
- Processes and tracks telecommunications invoice processing Services Help Desk tickets for technology purchases and inquiries; provides regular status updates and customer service for over 200+ locations
7
Responsibilities For It-administrative Assistant Resume
- Prepare and review requisitions
- Assignment of card keys and documentation for new hires
- Assist off site on projects
- Knowledge of SharePoint and SharePoint Administration
- Provide backup assistance as needed
- Manage daily schedule and appointment calendar for Director, Global/Americas IT, including meeting notices and agendas, and preparing material for day(s) ahead. Resolve scheduling conflicts in a timely manner and issue new meeting notices, often involving global personnel and locations and use of Net Meeting/WebEx technologies
- Responsible for general office management and organization. Maintain office filing system and record retention, manage incoming and outgoing mail and manage e-mail correspondence, including monitoring for priority e-mails, responding to scheduling changes and urgent requests or other tasks while Director is in meetings or away from office
- Receive and screen telephone calls and voice mail and respond to requests for information
- Create and modify Word and Excel documents, distribute documents to organization, print, photocopy, scan and fax documents as required
8
Responsibilities For Senior IT Administrative Assistant Resume
- Complete Pre-Trip travel requests, schedule travel and process Travel and Expense Reports
- Maintain organization chart, distribution lists, vacation schedule, travel schedule, emergency contact list, phone list and other information as needed for Executive
- Maintain overall efficiency and throughput, including resolving IT issues or upgrades, coordinating and assisting with department meeting logistics, etc
- Other adhoc administrative tasks/assignments as per business needs
- Professional behavior and positive outlook to provide assistance to department team and office visitors
- Keep secret and confidential information secure
9
Responsibilities For IT Administrative Assistant Resume
- Proficient in use of Outlook (Email, Calendar, Notes and WebEx), Internet/Web sites, SharePoint and Microsoft Office (Word, PowerPoint and Excel)
- Well organized with the ability to work with minimal supervision, ability to problem solve
- Using strong communication skills, ability to collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope
- Analyze and anticipate the needs of officers and directors and other IT team members and their projects
- Quality oriented, accuracy and keen attention to detail
10
Responsibilities For It-administrative Assistant Resume
- Provide information in various forms (statistics, reports, and charts)
- Navigate Internet sites for research and analysis
- Mid to high level administrative support
- Able to work on in a dynamic environment and multiple issues at one time
- Basic use of computers necessary
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