Office Support Specialist Resume Sample
Anderson O'Keefe
49000 Zella Plains,
Boston,
MA
+1 (555) 630 4145
Work Experience
Office Support Specialist
09/2016
-
PRESENT
Detroit, MI
- Maintains department head’s paper files, in/out box and related organization of paper-based documents/resources
- Managing registry databases and correspondences
- Maintain the CQP participant database and farm registry and ensure participant information is distributed through the appropriate partner channels
- Writing draft memoranda and letters
- Generates reports and compiles data used by the CQP staff to assign the establishments scheduled to be inspected as required
- Scheduling and arranging meetings and recording meeting minutes
- Interact with staff and stakeholders to make timely postings on the Department’s Produce Safety/CQP web site
- Receive, process and file program participant requests in both paper and electronic formats
- Arrange, process and mail registration packages as well as marketing material to program participants
Academic Office Support Specialist
07/2013
-
07/2016
Phoenix, AZ
- Assist in the creation and maintenance of web content including feature articles, photos and content provided by third parties
- Assist in the provision of response to participant inquiries and support program information requests when received
- Coordinating the Deputy Registrar of External Services' daily activities, schedule and work flow
- Responding to inquiries from staff and others
- Managing calendars and scheduling meetings for the Deputy Registrar of External Services and Branch Operations' staff
- Attending meetings and recording concise, accurate and fully descriptive meeting minutes
- Gathering information on assigned topics and preparing briefings or memoranda to summarize findings
- Writing memos to staff on behalf of the Deputy Registrar of External Services regarding announcements, new initiatives, policies and procedures, and other similar routine matters
Office Support Specialist / Receptionist
02/2010
-
03/2013
Detroit, MI
- Act as point of contact for the Deputy Registrar of External Services and track follow-up to do lists
- Assisting with the preparation of presentation materials
- Working with teams and prioritizing assignments based on teams needs
- Creating, updating, maintaining department documents
- Good understanding of insurance claims and systems processes
- Working knowledge of Word, Excel, and Access
- Knowledge or previous experience with electronic file management software
- Knowledge of Microsoft Word, Excel, Power point and Access databases
- Experience with collaboration platforms
Education
International Technological University
2004 - 2009
School's Degree in Computer Science
Professional Skills
- Research skills of online and hard-copy sources of information and excellent excel and mathematical skills for the preparation of complex spreadsheets
- Strong organizational skills and the ability to effectively prioritize tasks and follow through to completion
- Superior customer service skills, and both written and verbal communication skills
- Strong organizational skills with excellent attention to detail and a high level of accuracy
- Strong communication skills with the ability to effectively communicate & work with multiple levels of the organization
- Excellent personal computer skills including Microsoft Office software such as Word, Excel, PowerPoint, Outlook (e-mail & scheduling) and SharePoint
- Possession of excellent troubleshooting skills for the collaboration platform
How to write Office Support Specialist Resume
Office Support Specialist role is responsible for organizational, microsoft, software, excel, accuracy, research, training, organization, customer, auditing.
To write great resume for office support specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Office Support Specialist Resume
The section contact information is important in your office support specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Office Support Specialist Resume
The section work experience is an essential part of your office support specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous office support specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular office support specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Office Support Specialist resume experience can include:
- Strong attention to detail and accuracy skills. Effective organizational, multi-tasking, and prioritizing skills
- Demonstrates effective verbal and listening communication skills
- Strong organizational skills & a high level of proficiency in Microsoft Office programs & inventory accounting software
- Possesses very effective organizational skills with attention to detail and with a high level of accuracy
- Excellent interpersonal, oral, and written communication skills.
- Expert skills in managing and administering Office 365 (Office 365 ProPlus, user provisioning / deprovisioning, permissions, access, etc.)
Education on an Office Support Specialist Resume
Make sure to make education a priority on your office support specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your office support specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Office Support Specialist Resume
When listing skills on your office support specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical office support specialist skills:
- Demonstrates excellent written and verbal communication skills, especially telephone and email communication skills
- Demonstrated high-level attention to detail and excellent organizational and time management skills
- Effectively managing time and prioritizing work
- Answers and transfers incoming calls for main switchboard. Requires excellent communication skills
- Effective listening, oral, and written communication skills
- 1) Describe experience that demonstrates your ability to prioritize assignments and meet deadlines in a work environment that involves frequent interruptions
List of Typical Experience For an Office Support Specialist Resume
1
Experience For Academic Office Support Specialist Resume
- Good communication skills via phone and in person
- Excellent secretarial skills
- Accomplished and effective communicator: superior written, oral and interpersonal communication skills
- Write concisely, effectively, and to express thoughts clearly
- Communicate and work effectively with individuals from diverse backgrounds and cultures
2
Experience For Senior Middle Office Support Specialist Resume
- Keyboard skills/10-key knowledge
- Participates in gathering and consolidating the data call requirements of the Army Communities of Excellence (ACOE) program for the CFMO office
- Experience working with property accountability procedures
- Proven ability to take and edit meeting minutes and to prepare the agenda in advance
- Prioritizes the principal(s)' incoming mail and drafts initial responses of the activities of the principal(s) and/or the procedures of the unit
- Direct troubleshooting, installation and configuration experience
- Experience with SharePoint and Project Server
- Experience with O365
3
Experience For Office Support Specialist / Receptionist Resume
- Experience with Exchange, Skype for Business, and MS Office Suits
- Experience with Microsoft Office Suite, emphasis with Excel and PowerPoint
- Updates and maintains the Good Moral Character (GMC) Tracking System
- Demonstrates attention to detail with a high level of accuracy
- Contract Administration experience desirable
- Demonstrates ability to maintain confidential nature of all information received
- Work experience in facilities operations and management
- Proficiency, with a strong ability to develop and analyze spreadsheets, databases and reports
- Proven ability to be proactive, anticipate needs and make timely decisions
4
Experience For Asset Management Middle Office Support Specialist Resume
- Discretion and the demonstrated ability to maintain confidentiality and adhere to the highest ethical standards
- Experience in a desk side support role
- One year experience in clerical administrative support
- Proven ability to work with diverse constituencies
- Assisting staff with scheduling, facilitating, tracking and recording public hearings
- Assisting division managers in scheduling various internal and external meetings
- Compiling law firm rate requests
5
Experience For Office Support Specialist, Payroll Resume
- Providing general administrative, clerical and logistical support to division managers and staff
- Preparing records for temporary or permanent retention
- Assisting division employees with research and special projects
- Tracking sub-grantees' report submittals for timeliness and accuracy
- Provide training and distribution of electronic products, including smart phone software. Replace nonfunctioning products
- Any one or combination totaling twenty-four (24) months from the following categories
6
Experience For Middle Office Support Specialist Resume
- Assists as back up to various office functions including, but not limited to recording secretary to the Board of Boiler Rules
- Checks the accuracy of typed and printed material by proofreading or editing to ensure proper form and conformance with original data
- Assists in developing and monitoring operational OFMM standards for compliance with DCAMM policies and programs
- Maintains and generates the flow tracking systems for OFMM projects whereby ensuring that projects stay on target
- Processes and sends outgoing mail utilizing postal procedures and various mail machines such as postage meters and collators
- Maintain Facilities Department communication through emails, fax, and receiving and sending phone messages
- Maintains records of unit fiscal transactions involving a variety of accounts and provides advice regarding the appropriateness of requested expenditures
- Comprehend and translate business requirements into actual requirements when working with the development team
- Assists with the handling of complex data, reports and projects
7
Experience For X Capabilities Program Office Support Specialist MID Resume
- Research and problem solving abilities
- Mail NCSEAM Family surveys, maintain excel spreadsheet of surveys being sent, maintain and keep count of surveys, order surveys as needed
- Responsible for the organization and upkeep of storage room, front desk area and sitting area
- Responsible for the organization and upkeep of detailed filing systems/file rooms
- Schedules conference rooms for meetings both at DPH and at other state locations electronically, while also maintaining electronic calendar of events
8
Experience For Front & Office Support Specialist Resume
- Responsible for maintaining a daily coverage schedule (lunch/break) for reception area
- Work well with others in a diverse office setting
- Schedules in conjunction with District Engineering Inspectors inspection and permit requests
- Coordinates the preparation, editing, and distribution of CFMO correspondence, reports, studies, forms and documents in assigned areas
- Reviews, assesses, updates and disseminates information concerning CFMO policies, programs, guidance and procedures
- Coordinates meetings, conferences and seminars and processes travel and training requirements for CFMO branch personnel as assigned
- Participates in the planning and execution of the CFMO management control program in accordance with Army regulations
- Use proper grammar, punctuation and spelling
- Knowledge of software applications such as desktop publishing, project management, spreadsheets and database management
9
Experience For Director s Office Support Specialist Resume
- Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned Agency or Unit activities
- Receives visitors, directing to appropriate individuals when needed
- Processes license applications and maintain entries in the licensing database
- Assists Executive Director in the coordination and implementation of regulations governing certification and practice for the new Board as assigned
- Develop a working knowledge of the operations of the entire Agency and staff
- Proficiency in PC systems, including Microsoft Word and Excel, as well as the ability to become proficient in other software packages and programs as necessary
10
Experience For Imaging Office Support Specialist Resume
- Schedules and attends meetings including but not limited to Radiation Control Program staff, and DPH required meetings
- Maintains electronic Outlook meeting and event calendars for Radiation Control Program staff
- Responsible for screening phone calls
- Manage maintenance and supplies for office systems including phone, security, printers, plotters, janitorial, breakroom, safety, and fleet vehicles
- Manages resource planning for Industrial and Facilities Business Unit
- Coordinate office events including celebrations, holiday gatherings, and community outreach activities
- Coordinate and track projects from planning through implementation
- Intake of law firm billing into the Legal Solutions Suite system
- Other support activities: Filing, document assembly, data entry, etc
List of Typical Skills For an Office Support Specialist Resume
1
Skills For Academic Office Support Specialist Resume
- Excellent computer skills, including facility with all Microsoft Office Programs, especially Word, Excel and PowerPoint)
- Taking initiative and using problem solving skills
- Proven, pro-active problem-solving approach with the ability to work in a fast-paced environment while handling varying priorities
- Proven working experience with Office 365 administration and problem solving
- Skills in using Microsoft Word and Excel programs
2
Skills For Senior Middle Office Support Specialist Resume
- Skill in letter composition and good knowledge of Microsoft Word, Excel, and PowerPoint
- Communicate effectively with people at all organizational levels
- Strong ability to prioritize and multi-task in a fast paced environment
- Proficient skills with Microsoft Word, Excel PowerPoint, Access databases and Adobe
- Exceptional skills in software applications such as Microsoft Office
- Take instruction and communicate effectively with others
- Experience working in database programs, including data input, using queries, and ordering reports highly desired
- Experience with electronic document management and storage, scanning, creating and converting documents
- Develop and maintain an excellent working knowledge of products, billing and collections processes and database applications
3
Skills For Office Support Specialist / Receptionist Resume
- Have good understanding of Mobile Messaging Technologies: Exchange ActiveSynce Iphone, iPAD, Android
- Accurate keyboarding skill of at least 45 wpm
- Solid Christian testimony with passion for serving Jesus Christ through BGEA and to characterize behavior within and without the workplace
- Assist with validation of training sessions created by program coordinators
- Experience specifically supporting Office 365
- Excellent customer service training and background
- Experience using Citrix, SAP, Maximo and/or Lims programs
- Knowledge and work experience using Banner in a higher education environment
4
Skills For Asset Management Middle Office Support Specialist Resume
- Experience in accurate office record keeping (time sheets, travel expense records, etc.)
- Prepares and provides Committee Members and Board Staff with all meeting materials prior to meetings
- Three years (3) experience in Call Center Management
- SEI’s Trust 3000 or Customer Strata Station experience
- Previous State/Local government experience
- Experience in public safety and/or criminal justice
- Experience as a paralegal, has paralegal certificate, legal research or legal assistant work
- Experience with BANNER or similar information system
5
Skills For Office Support Specialist, Payroll Resume
- Experience with complex administrative policies, rules, and procedures
- Experience with the application of policies and procedures, preferably in a higher education context
- Experience with various office software applications
- Responding to law firm inquires and assisting firms with submitting invoices using the Legal Solutions Suite system
- Mailing: prepares incoming mail for distribution and processing outgoing mail
- Typing, processing, and filing reports, specifications, memos, minutes, letters, and other written correspondence and project data
- Working knowledge of Microsoft products pertaining to the specific position including but not limited to Oulook, Word, and Excel etc
- Staying on task during periods of frequent interruption
- Working knowledge of Microsoft Office programs, including Word, Excel, and Outlook
6
Skills For Middle Office Support Specialist Resume
- Managing and maintaining office standards
- Maintaining office billing and vendor requirements
- Assisting in creating work orders to help trouble shoot facility issues
- Adding and maintaining law firm information in Legal Solutions Suite
- Tracking legal invoices in the Legal Solutions Suite system and the corresponding payments in the GAI Claims System
- Monitoring and updating law firm information in the Claims System
- Tracking law library materials and maintaining reference materials
- Working knowledge of Billy Graham Evangelistic Association (BGEA) computer systems
7
Skills For X Capabilities Program Office Support Specialist MID Resume
- Ordering Supplies for all IG USA Offices
- Updating paperwork and other documents
- Reconciling fees against check information
- Maintaining law firm insurance certificates
- Archiving OGC files in accordance with the records retention and management policies
- Understanding legal documents such as contracts, litigation documents, and legal decisions
- Processing requests for NCLEX modifications
8
Skills For Front & Office Support Specialist Resume
- Providing administrative support in an academic or professional office environment
- Managing traffic in a busy office
- Supports project managers with project and opportunity setups, hard and soft backlog tracking and updates, project scheduling and resource planning
- Prepare reports concerning nursing education programs, licensing, verification and administration operations and activities
- Maintain security by following the agency safety procedures i.e. monitoring visitors’ logbook and issuing visitor badges
- Responsible for taking and transcribing meeting minutes for SAREC meetings
- Knowledge of clerical practices, procedures including record keeping, computer filing and office correspondence control,
- Assist in maintaining the accuracy of the Learning Management System (LMS) activity file information
9
Skills For Director s Office Support Specialist Resume
- Knowledge of software applications such as word processing, desktop publishing, project management, spreadsheets and database management
- Any one or combination totaling six (6) months from the following categories
- Distributes incoming mail according to office procedures
- Maintain a daily visitor log authorizing admittance into the office while also distributing visitor passes
- Assist in booking travel for employees using Egencia system
- Flexibility to provide administrative support as requested including working a flexible schedule when needed
- Interface with building management for needs related to building or grounds
- Performance Test of typing ability (passing is 40 wpm with a maximum of 10 errors)
- Assists Manager, in preparing departmental requisitions and monthly billing
10
Skills For Imaging Office Support Specialist Resume
- Serves as liaison for information coming into Christian Response and meeting requests
- Maintains OGC law library including updating volumes and periodicals
- Develop ideas in a logical sequence, including the drafting of letters, and other documents
- Handles incoming and outgoing mail for the agency
- Knowledge of business English, punctuation, math, and spelling; modern office practices and procedures, recordkeeping methods, practices and procedures
- Maintains database of licensing activities and nursing program
- Assists in collecting and sorting SARP participants compliance documents at SAREC meetings
- Responsible for the correspondence for expanded death clearance activities, case finding, non-hospital reporting, activities and active follow-up
List of Typical Responsibilities For an Office Support Specialist Resume
1
Responsibilities For Academic Office Support Specialist Resume
- Witchboard and administrative support experience required
- Updates and generates computerized data and correspondence. Operates Microsoft Word, Access, Excel, Mail Merge, and Powerpoint software programs proficiently
- Multi-task, prioritize and organize your work
- Experience with PCs, including Microsoft Word and Excel required
- Operate specialized office machines or equipment such as electronic data display terminals
2
Responsibilities For Senior Middle Office Support Specialist Resume
- Manage parking passes, building access, and ROTC office keys; and
- Working in a general office or admin type of position
- Assist with special projects as needed, such as event planning and coordination
- Develops, reviews and updates administrative program related training materials and makes presentations to a diverse audience
- Builds and maintains intra-departmental understanding of the business to accomplish objectives
- Assists Managers with scheduling and monitors department calendar due dates
- Book agency conference room for parole staff as well as outside agencies utilizing the Microsoft Outlook Calendar
- Coordinates activities between applicants and licensing vendors as needed. (exam extensions, special accommodations, etc.)
- Provides new hire orientation including distribution of all benefits and insurance documents and enrollment forms
3
Responsibilities For Office Support Specialist / Receptionist Resume
- Liaison for billing with the vendors and Finance Department in Corporate. Compiles daily student headcount reports
- Types standard memos, correspondence and reports. Welcomes incoming visitors to facility
- Assembles files and record keeping for SAPR participants
- Inputs data into nursing electronic repository
- Prepares SAREC meeting packets
- Drafts memos for the Board of Registration in Nursing meetings based on SAREC recommendations
- Attends meetings and training sessions
- Maintains electronic meeting and event calendars,
- Knowledge of issues in human services provision, including confidentiality,
4
Responsibilities For Asset Management Middle Office Support Specialist Resume
- Understand, explain and apply laws, rules, regulations, policies and procedures governing the Office of Quality Enhancement,
- Monitors postage meter and other operating supplies to ensure availability
- Serves as backup to assist with updating the hospital telephone directory from LRT database
- Attends meetings related to the State Laboratory renovations and management’s updates to ensure knowledge is current and accurate
- Knowledge and experience troubleshooting these platforms: Microsoft Exchange, Active Directory, DNS, SharePoint, Skype for Business, Mail-flow and Connectors, Outlook client configuration, Powershell, SMTP, SSL/TLS, mobile clients
- Monitors and responds to employee inquiries within the case management module. Performs research, resolves issues, and corrects associates’ records in the HRMS system as needed; follows up with associates and management with resolution
- Processes all Disabled Persons Protection Commission (DPPC) related material to monitor the Department’s compliance with Chapter 19C, and refers intakes from the DPPC
- Answer and triage calls incoming to the OGC’s main line and provides support triaging the lines of the General Counsel and First Deputy
5
Responsibilities For Office Support Specialist, Payroll Resume
- Accurately maintain spreadsheets and perform data base entry
- Daily interface with consumers, families and the general public, describing services and facilitating communicating with appropriate persons, making referrals to appropriate programs/departments
- Update and maintain telephone, fax and provider lists, update labels, mailing lists, etc
- Maintain inventory, order supplies, and anticipate office supply needs
- Assists consumers that need help with BORIM’s website
- Maintains facility personnel files for all current employees. Files on a daily basis. Assists all staff and supervisors in understanding policies and procedures describes in the Company’s Employee Handbook
- Screen phone calls while assuring that all guests are escorted to their appropriate location
6
Responsibilities For Middle Office Support Specialist Resume
- Report building maintenance issues to Devonshire staff via work order form on website
- Provides administrative support to assigned personnel by assisting with mailings and presentation preparation
- Maintain the College’s online job board as the primary point of contact for job postings from employers
- Receive and sign for packages and supplies
- Uses computer software or databases to prepare reports and compile data
- Change toner for the printer and fax machine and call in repairs
- Creates and maintains database and spreadsheet files of bureau staff and external contacts
- Uses computer software or databases to prepare reports and compile data for the bureau
- Maintain and assign mailboxes to staff members as necessary
7
Responsibilities For X Capabilities Program Office Support Specialist MID Resume
- Review payments submittals for accuracy
- Provide general administrative support to BFHN and BCHAP staff when needed (including but not limited to reviewing documents, alphabetizing materials, packaging materials, updating lists, compiling data into Excel, Access, etc.)
- Reviews travel reimbursements for accuracy
- Conducts research when necessary
- Creates and maintains database and spreadsheet files for BFHN and BCHAP
- Responds to inquiries and provides information to internal and external contacts regarding BFHN and BCHAP related matters while ensuring that all calls reach their correct destination
- Coordinates unit or department programs and activities (e.g., trainings, seminars, teleconferences, employee recognition activities, recruitment and retention efforts)
- Acts as liaison with local, state and federal agencies to exchange information and coordinate activities
8
Responsibilities For Front & Office Support Specialist Resume
- Experience using Microsoft Office products such as Word, Excel, and/or Access for word processing, document editing and the creation of spreadsheets and reports
- Familiarity with Internet and ability to perform basic web navigation and searches
- Front-line contact for students, faculty, staff, and outside individuals seeking psychological services and information; data entry and database management; and various clerical functions
- Exhibit excellent organizational skills, have the ability to work as part of a team, possess efficient habits and flexibility despite regular interruptions and have knowledge of departmental policies and procedures, as well as those of the University
- Handle confidential material related to payroll, human resource matters, interoffice and out-of-office materials. Also maintain confidentiality of student information as required by ethics and legal standards of mental health professions
- Processes all boiler and pressure vessel inspection applications, reports, violation notices, invoices and certificates, including checks, payments and other paperwork related to the boiler and pressure vessel inspection and certificate program
- Upon review and in accordance with division policy, issues certificate of inspections, after ensuring complete information is submitted or updated as necessary
- Print and mail daily all certificates of inspection, invoices, violation notices for the boiler and pressure vessel program
- Prepare reports, as needed, on all boilers and pressure vessel certificate of inspections functions and any related issues; prepares other reports in inspection database; responds to inquiries by owner /user, insurance industry, local and state enforcement agencies
9
Responsibilities For Director s Office Support Specialist Resume
- Process and monitor applications for inspections of boilers and pressure vessels
- Provides required reports, memoranda and correspondence in a timely manner
- Provides telephone coverage for the Department of Fire Services when necessary
- Performs general human resources paperwork and provides general assistance for CFMO staff as assigned
- Manages and maintains calendar schedules for assigned personnel
- Oversees and manages the CFMO vehicle fleet and property book in accordance with federal and state requirements. Trains staff on proper fleet and property book procedures and requirements
- Develops, implements, assesses and updates administrative and technical policies and procedures
10
Responsibilities For Imaging Office Support Specialist Resume
- Maintains the CFMO congressional, legislative, customer and stakeholder inquiry information tracking and response system and develops response documentation to all assigned internal and external CFMO related communications as assigned
- Compiles and edits data for charts, graphs and databases, and prepares summaries or reports
- Researches technical issues and recommends solutions to office administration related problems
- Provides assistance answering telephone calls, routing incoming calls, taking messages, greeting visitors and directing visitors to the appropriate staff as needed
- Conducts research, composes articles or assists with editing CFMO publications and reports such as NGB data call reports, forms, letters, marketing materials, manuals, and reports as needed
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