Supervisor Retail Resume Sample
Bernie Wisozk
70584 Homenick Roads,
San Francisco,
CA
+1 (555) 801 0573
Work Experience
Supervisor Retail
03/2017
-
PRESENT
Chicago, IL
- Oversees the processing of merchandise according to Retail Warehouse SOP’s standards
- Identify trends within the processor’s pipeline that need to be addressed or changed, and work with Processing Director to put together action plan for the processor
- Maintain floor standards, merchandising, customer service standards and use selling skills
- Ensures policy and procedures of Gold Strike are followed, retail policies are enforced and register training is always current
- Supervise staff, floor activities, customer interactions, floor moves and use of clientele books
- Prepare and forward customer requests to the Manager
- Organize shift personnel and merchandise for conducting physical inventory
- Help staff attain sales goals, assist in scheduling staff
- Supervise shift housekeeping to include shelves, fixtures and glass areas
Supervisor, Retail
08/2014
-
01/2017
New York, NY
- Greet all customers and ring on the register
- Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope)
- Communicates time keeping issues to management
- Assist in preparing for physical inventory and work during physical inventory
- Order logo merchandise one day a week using the STS Terminal
- Monitors PCI standards
- Orders merchandise, requisitions and supplies
- Maintain and enforce productivity standards
Supervisor, Retail Cafeteria Food Service
03/2011
-
03/2014
Chicago, IL
- Three years food service experience
- Works with Retail Sales Manager to develop plan of action for underperforming agent
- Associates or 2 years experience
- Food service experience
- Maintains strong relationships with small and large consumer electronics and computer retail stores (Sales Reps, Mangers, Directors and Regional Managers) with the purpose of expanding sales of TWC services (HD, High Speed Internet, Digital Phone and Wireless)
- Supervises, interviews, selects, promotes, schedules, trains, motivates, evaluates and coaches direct reports. Provides guidance and direction to staff including goal formulation and performance review. Supports company’s policies and procedures including AA/EEO goals
- Develops Sales Goals, territorial assignments, and Compensation Plans to ensure Retail Sales Associates (RSAs) meet or exceed quotas and RGU goals
Education
Naropa University
2006 - 2010
Bachelor's Degree in Performance
Professional Skills
- Knowledge of math; computer and calculator skills
- Experience using Microsoft Office and NSB retail operating systems
- Experience in sales, training and merchandise/inventory control
- Create a positive and rewarding employee experience for our retail staff
- Technical/managerial experience
- Work related experience
- Experience in Brand Retail
How to write Supervisor Retail Resume
Supervisor Retail role is responsible for insurance, events, retail, training, security, compensation, payroll, planning, digital, health.
To write great resume for supervisor retail job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Supervisor Retail Resume
The section contact information is important in your supervisor retail resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Supervisor Retail Resume
The section work experience is an essential part of your supervisor retail resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisor retail responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisor retail position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Supervisor Retail resume experience can include:
- Brand Retail experience, or BTL / activations
- Self-motivated individual who has the proven ability to initiate new procedures to “get it done”
- Develops training materials and presents training sessions in front of small and large groups
- The position is responsible for supervising the day~to~day operation of both Cafes and catering events
- Recruits new and develops existing Retail Partners (local retailers and integrators) to sell and install TWC services
- Generates and executes retail store events in conjunction with store management and the retail and marketing team of Time Warner Cable
Education on a Supervisor Retail Resume
Make sure to make education a priority on your supervisor retail resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisor retail experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Supervisor Retail Resume
When listing skills on your supervisor retail resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical supervisor retail skills:
- Analytical, planning and agile skills
- Supervise the correct execution of consumer experience inside SFH. Collects and analyses data to assess an optimize SFH experience
- Experience in the retail energy industry
- Provide excellent customer service and continually strive to exceed our guest’s expectations
- Self-motivated individual who has the proven ability to initiate new procedures to “get it done"
- Pharmacy retail experience
List of Typical Experience For a Supervisor Retail Resume
1
Experience For Production Supervisor Retail Nights Resume
- Supervises and coordinates the activities of a team to efficiently manage the output of assigned tasks. Monitors the performance of team members by means of reports and observations. Conducts weekly, monthly and quarterly feedback sessions with the team as a group and individually. Administers performance improvement or corrective action plans
- Approves employee payroll time submissions and PTO requests. Tracks and monitors employee`s arrivals, departures, breaks and lunches in keeping with company and facility guidelines. Creates and approves employee schedules and requests for temporary and permanent changes. Interviews and hires potential candidates for vacancies
- Supervises store inventory and maintains vendor relationships. Monitors COGS, pricing, expired produces, implements discounts/promotions, and profit and loss reports
- Promotes the store through advertisements and marketing, updating the store’s Instagram, Facebook page, and Google reviews
- Prepares delivery tickets including supply items as necessary
2
Experience For Supervisor, Retail Resume
- Creates and maintains Standard Operating Procedures (SOPs) as needed
- Provides periodic updates on business performance to management
- Updates monthly sales on over the counter (OTC) items, maintains current spreadsheets on expiration dates, and implements discounts/promotions
- Some leadership ability
- Manage labour costs
List of Typical Skills For a Supervisor Retail Resume
1
Skills For Production Supervisor Retail Nights Resume
- Perform heavy lifting (lifting 50 to 100 pounds occasionally and/or 25 to 50 pounds frequently and/or 10 to 20 pounds constantly)
- Coordinates and ensures the accurate and timely processing and verification of the systems’ daily maintenance / transactions originating in the unit
- Certified in CPR, First Aid and AED or willing to be certified (within 6 months) and willing to serve in such capacity.
- Exposure to International Banking Products and regulatory compliance
- Large amounts of bending, as related to essential job activities
- Build morale by recognizing the efforts of workers
- Drive traffic to the SFH, making events and activations (Use joint venture with other potential brands and companies)
2
Skills For Supervisor, Retail Resume
- Responsible for the inventory of IQOS devices, HEETS, TEEPS, accessories, merchandising, POP and give away material
- Work with, lead and develop others
- Selection, orientation, development, and evaluation of Food and Nutrition staff who are capable of successfully performing services which comply with standards set by the department, hospital, Accrediting Organization and other regulatory agencies
- Ensures that budget expenditures for their respective areas of responsibility are within established budget limits (labor and supplies)
- Remains on-call nights and weekends as required to accomplish objectives
- Exposed to some extreme temperature changes, heat~dishroom, cold~cooler and freezers
- Speak, read, and write English proficiently, as related to essential job activities
- Illinois Department of Public Health Food Service Sanitation Certificate
3
Skills For Supervisor, Retail Loan Processing Resume
- City of Chicago Sanitation Certificate Exposed to some extreme temperature changes, heat~dishroom, cold~cooler and freezers
- English language to process reports, as related to essential job activities
- Ensures corrective action is taken, recommended or escalated to ensure the overall team’s efficiency is contributing to the Bank’s overall profitability
- Maintains strict adherence to the Bank’s Accounting Policies, Security Procedures, Position and Signing Authorities and ensures all activities within the team are executed as per operating procedures while maintaining strict adherence to Scotiabank Security Guidelines
- Negotiation, supervising people, achievement Orientation. Collaboration
4
Skills For Supervisor, Retail Cafeteria Food Service Resume
- Generates new sales channel opportunities within the retail space
- Performs after-sales follow-up to ensure highest level of satisfaction
- Works with the Marketing Administrator to ensure that all NOSA and Online orders are completed and that all customers are contacted within specified time periods
- Hires, trains, coaches and motivates employee team members to achieve their maximum quality and productivity performance.Facilitates and encourages employee involvement through crew meetings, safety teams, ESP, audits, problem solving, etc.
- Directs and monitors the operations of the department.Makes recommendations and works to plan and implement process improvements.
- Promotes department and company goodwill through proactive employee communication.Supports and promotes company position on union free status by maintaining open communication and feedback to employees.
- Schedules people, materials and equipment to most effectively and efficiently utilize departmental resources to achieve the mission of Gold’n Plump. Determines work assignments and makes changes as necessary to accommodate staffing and production needs of the department.
- Responsible for the performance evaluation process for the department.Prepares and issues performance evaluations and approves those prepared by process leaders for the department.
- Practices proactive process improvement methods and techniques using SPC data and real time data. Is proactive in achieving standard or above standard results in yield, efficiency and quality while maintaining a safe work environment.
5
Skills For Supervisor, Retail Training Resume
- Facilitates the development and implementation of departmental goals, objectives and budget, ensuring that necessary records to track, monitor and explain any variances from budgeted goals are established.Promotes communication and understanding of departmental goals including Gold’n Rewards
- Inventory Management – perform and oversee correct transfer and receiving of product within “LS Retail”
- Motivate employees and create a clean and safe working environment
- Set up cash floats for Retail Sales Associates on a daily basis
- Ensure that the stores meet our cleanliness standards at all times
- Have a hands-on approach with front line staff – lead by example
6
Skills For Supervisor, Retail Partners Resume
- In conjunction with the other Supervisors, Retail, train and coach employees and follow progressive discipline programs
- Conduct performance evaluations and provide input to other Supervisors and Manager, Retail Operations on performance of workers in unit
- Coordinate activities of workers throughout the shift
- Coordinate activities within own area
- Communicate and reinforce resort or department activities and changes within the department
- Computer literate in MS Office suite of programs
7
Skills For Supervisor, Retail Operations Resume
- Supportive of the hospital's philosophy and mission
- Hires, trains, coaches and motivates employee team members to achieve their maximum quality and productivity performance. Facilitates and encourages employee involvement through crew meetings, safety teams, ESP, audits, problem solving, etc.
- Directs and monitors the operations of the department. Makes recommendations and works to plan and implement process improvements.
- Promotes department and company goodwill through proactive employee communication. Supports and promotes company position on union free status by maintaining open communication and feedback to employees.
- Responsible for the performance evaluation process for the department. Prepares and issues performance evaluations and approves those prepared by process leaders for the department.
8
Skills For Supervisor, Retail Support Desk & Web Support Resume
- Facilitates the development and implementation of departmental goals, objectives and budget, ensuring that necessary records to track, monitor and explain any variances from budgeted goals are established. Promotes communication and understanding of departmental goals including Gold’n Rewards
- Control the schedule of the house’s personnel: coaches, cashier. In order to ensure correct number to received customers
- Check SFH’s vendor responsibilities daily, to secure the proper attention to the final customer
- Management of full direct SFH lifecycle and execution including store staffing, store operations. Analysis of store performance against budget, according to the strategy
- Identification and selection of appropriate staff to deliver and manage SFH effectively (Supervisor, Coaches, cashier). Build and follow up SFH operations processes, including: sales and registration, stock management, returns, safety procedures, contingency systems, data of daily attendees. Continual evaluation of SFH performance against KPIs
- Responsible for developing events and relationship with stakeholders, in order to drive traffic to the store. Use captive market, and potential LAS to convert to IQOS. Need to have objective, converse target by event, in order to measure the result after the activation or event
9
Skills For Supervisor, Retail Phone Resume
- People Management and Development. Coach, develop, engage, evaluate and reward team members’ performance and potentials, as well as build commercial culture in people, to ensure strong talent bench strength in the organization to continuously drive increased productivity and performance against objectives
- POS experience mandatory
- Develop forecast for device, heets and accessories for the SFH. And check daily inventory in order to secure correct stock for the SFH manage
- Ensure and apply portfolio strategy and reflected in the omnichanel calendar, including relevant information for product launches, guidelines, publications and trainings
- VISUAL MERCHANDISING: provide guidelines for physical product display inside the SFH
- Supervise vendor of SFH in order to secure proper develop of the house manage: clean spaces, correct personal, open on time, security of the house, etc
10
Skills For Supervisor Retail International Banking Resume
- In conjunction with the other Supervisors, train and coach employees and follow progressive discipline programs
- Conduct performance evaluations and provide input to other Supervisors and Manager of Retail Operations on performance of workers in unit
- Lucrative income potential through Base pay + Incentive pay
- Medical, Dental & Vision Insurance available on your first day!
- Paid Vacation and Sick Pay
- Free TV/Internet/Phone employee product benefit
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